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Pensión Jade

3.0 star property

Photo gallery for Pensión Jade

A room with a mural of a street scene, a television mounted on the wall, a potted plant, and a table with a lamp.
Lobby lounge
Standard Twin Room, 2 Single Beds
A living room with a television, a dining table, a sofa, and a fireplace.
A hotel lobby with a sofa, a table with a vase, a glass display case, and a staircase.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
The current price is NZ$120
includes taxes & fees
12 July - 13 July

Explore the area

View map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Place, Ostende Beach
    ‪3 min walk‬
  • Place, Santa Maria Church
    ‪6 min walk‬
  • Place, Pedregal Seña Santiago
    ‪6 min walk‬
  • Airport, Bilbao (BIO)
    ‪49 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

A bedroom with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Single Room, 1 Single Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a shower area, a toilet, and a television on the wall.

Standard Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Castro Urdiales

Pensión Jade puts you in the heart of Castro Urdiales, within just a 10-minute stroll of Bay of Biscay and Ostende Beach. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, concierge services and multilingual staff. Added amenities include luggage storage. There's also the convenience of self parking. .In proximity to this 3-property class Castro Urdiales guest house you'll find Port of Bilbao.
View more Pensions in Castro UrdialesOpens in a new window

What's nearby

  • Ostende Beach - 3 min walk - 0.3 km
  • Santa Maria Church - 6 min walk - 0.6 km
  • Pedregal Seña Santiago - 6 min walk - 0.6 km
  • Centro Cultural La Residencia Pedro Velarde - 11 min walk - 1.0 km
  • Cala de Cotolino - 19 min walk - 1.7 km

Getting around

  • Abanto y Cierbana Putxeta Station - 19 min drive
  • Bilbao (BIO) - 36 min drive

Restaurants

  • ‪Restaurante Colón - ‬2 min walk
  • ‪Brasserie - ‬3 min walk
  • ‪Taberna Estrobo - ‬4 min walk
  • ‪La Cueva de Benoit - ‬4 min walk
  • ‪Pastelería M.Merino - ‬3 min walk

About this property

Pensión Jade

Pensión Jade offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Castro Urdiales pension is smoke free.

  • 12 guestrooms or units
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Pensión Jade offers 12 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Castro Urdiales pension provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Living room
B&B Hotel Castro Urdiales
Brazomar
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.4 out of 5, Excellent, 84 reviews
The price is NZ$189
includes taxes & fees
12 July - 13 July
B&B Hotel Castro Urdiales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Family friendly

  • Cot (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales

Frequently asked questions

Is parking available at Pensión Jade?

Yep, Pensión Jade has a self car park for EUR 10 per day. A self car park is also available, for a fee.

How much does it cost to stay at Pensión Jade?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Pensión Jade on 12 Jul 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pensión Jade?

Yep, Pensión Jade is a short 5-minute walk from Ostende Beach.

Is there a spa on site at Pensión Jade?

No, there is no spa at this property. Spa Agua Viva is a short 16-minute walk away.

Is there a free airport shuttle available at Pensión Jade?

No, Pensión Jade does not offer an airport shuttle service.

What time are check-in & check-out at Pensión Jade?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Pensión Jade?

No, pets are not allowed.

Pensión Jade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 5 out of 35 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and as expected in a city. However, was noisy at night.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Gaëlle

Liked: Cleanliness
Disliked: Amenities
Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard. Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité. Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage. Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación calidad/precio
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y camas muy cómodas.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

aurelio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Pésimo en todo
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fenomenal, limpieza y atencion recepción
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maria Angeles

Liked: Cleanliness
Las escaleras son demasiado altas e incómodas.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jose Ignacio Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría
Verified

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small pension in Castro-Urdiales

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Walter

Disliked: Staff & service

Mittelmäßig

So lala
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service

Petite chambre

La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019
Verified

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS AND DISHONEST STAFF!!!

I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Buena atención y muy buena vocación para alguien Que busca habitación económica
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

Estela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Pascual

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

George L

Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024