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Hotel Playa Cristal

3.0 star property

Photo gallery for Hotel Playa Cristal

Terrace/patio
In-room safe, desk, iron/ironing board, rollaway beds
Breakfast, lunch and dinner served
Shower, free toiletries, hair dryer, towels
Garden view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$133
includes taxes & fees
10 June - 11 June

Explore the area

View map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪2 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪6 min drive‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, iron/ironing board, rollaway beds

Double Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Catemaco

Hotel Playa Cristal places you steps from Laguna Catemaco and within a 15-minute stroll of Carmen Basilica. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Tierra de Tucanes, serves Mexican cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3-property class Catemaco hotel include Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla.

What's nearby

  • Laguna Catemaco - 2 min walk - 0.2 km
  • Carmen Basilica - 10 min walk - 0.9 km
  • Los Tuxtlas Biosphere Reserve - 6 min drive - 2.6 km
  • Nanciyaga Ecological Reserve - 18 min drive - 8.9 km
  • Salto de Eyipantla Waterfalls - 50 min drive - 16.9 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪Taqueria Beto's - ‬11 min walk
  • ‪Café Oro De Los Tuxtlas - ‬7 min walk
  • ‪Belele, Cafe de nadie - ‬10 min walk
  • ‪Restaurant La Casona - ‬11 min walk
  • ‪Loncheria Mingo - ‬10 min walk

About this property

Hotel Playa Cristal

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

  • 33 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Playa Cristal offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Air-conditioning
4.0 out of 5, Very good, 83 reviews
The price is NZ$95
includes taxes & fees
10 June - 11 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 98 for adults and from MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

What is the cancellation policy at Hotel Playa Cristal?

Hotel Playa Cristal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Cristal?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on 10 Jun 2026 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Playa Cristal?

The closest beach to Hotel Playa Cristal is Punta Roca Partida (32.4 km).

Does Hotel Playa Cristal have a pool?

Hotel Playa Cristal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Playa Cristal serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Playa Cristal?

No, Hotel Playa Cristal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Cristal?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Cristal?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Playa Cristal?

No, only service animals are allowed.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 137 reviews
Rating 8 - Good. 44 out of 137 reviews
Rating 6 - Okay. 5 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception and in the restaurant were very helpful and friendly. They organised a tour for us which was very good value. The food in the restaurant, both breakfast and dinner, was delicious and good value.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Nop
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cris

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable, el personal muy amable, los alimentos deliciosos y el precio super accesible muy muy recomendable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el cuarto amplio, limpio y ordenado. Muy cerca del malecón y el restaurante del hotel tiene muy buena comida/cena
Stayed 1 night in Feb 2026
Verified

8/10 Good

Horacio

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia , eso siempre es excelente . La regadera con abundante agua para darse un baño merecido
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Ni e
Stayed 2 nights in Dec 2025
Verified

8/10 Good

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y cómoda, muy agradable lugar y accesible
Stayed 2 nights in Oct 2025
Verified

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato, muy comodo
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables y atentos, a demás el restaurante está muy bonito
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Magdalena Munguia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo bien buena comida
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente restaurante y comida.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y su restaurante todo muy rico
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio , lo recomiendo
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es tranquilo y en frente del malecon, muy accesible
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Adolfo

Liked: Staff & service, amenities, property conditions & facilities
Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel anticuado, urge remodelación, parece motel.

Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Stayed 1 night in Aug 2024