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Hotel Playa Cristal

Property class: 3

Photo gallery for Hotel Playa Cristal

A swimming pool with clear blue water, surrounded by palm trees and a tiled deck.
A hotel room with a wooden floor, a large mirror above the sink, a bed with a white bedspread, and a window with a view of trees.
A patio area with outdoor seating, a pergola, and a variety of potted plants.
A staircase leading to a room with a tropical mural, a glass door, and a metal railing.
A multi-story building with balconies, surrounded by palm trees and greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$121
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪1 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪5 min drive‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Catemaco

Hotel Playa Cristal places you steps from Laguna Catemaco and within a 15-minute stroll of Carmen Basilica. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Tierra de Tucanes, serves Mexican cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3-property class Catemaco hotel include Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla.

What's nearby

  • Laguna Catemaco - 1 min walk - 0.1 km
  • Carmen Basilica - 10 min walk - 0.9 km
  • Los Tuxtlas Biosphere Reserve - 5 min drive - 2.3 km
  • Nanciyaga Ecological Reserve - 18 min drive - 8.9 km
  • Sontecomapan Lagoon - 49 min drive - 23.9 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪Restaurant La Casona - ‬11 min walk
  • ‪La Ola - ‬9 min walk
  • ‪El Sazón - ‬13 min walk
  • ‪El Curandero Cevicheria&beer - ‬3 min walk
  • ‪Taqueria Beto's - ‬11 min walk

About this property

Hotel Playa Cristal

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

  • 33 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Playa Cristal offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 88 reviews
The price is NZ$100
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 98 for adults and from MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

What is the cancellation policy at Hotel Playa Cristal?

Hotel Playa Cristal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Cristal?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on 2 Nov 2026 start from NZ$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Playa Cristal?

The closest beach to Hotel Playa Cristal is Punta Roca Partida (32.4 km).

Does Hotel Playa Cristal have a pool?

Hotel Playa Cristal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Playa Cristal serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Playa Cristal?

No, Hotel Playa Cristal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Cristal?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Cristal?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Playa Cristal?

No, only service animals are allowed.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 150 reviews
Rating 8 - Good. 47 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception and in the restaurant were very helpful and friendly. They organised a tour for us which was very good value. The food in the restaurant, both breakfast and dinner, was delicious and good value.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, básico pero muy funcional. Atención muy amables.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien excepto el wifi muy malo y el restaurant un poco tardado el servicio.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I loved the RM and the restaurant, the location could not be beat. That said the beds were hard and the shower warmish
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar hermoso y perfecto
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitación y el personal muy amable
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
La comida está buena.....buen servicio
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨ Perfecto para descansar!Un hotel muy cómodo, tranquilo y con todo lo necesario.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ambiente, muy buena ubicacion los servicios bien. Felicidades por los servicios y la atencion Si regresara nuevamente, me quedaria en el mismo lugar. Gracias
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradable, con buen mantenimiento, el personal muy amable, cómodo. Volvería sin lugar a dudas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel cuenta con habitaciones cómodas y limpias, personal amable y atento, la alberca muy bonita con un jardín donde vive un pavo real de nombre Benito ademas cuenta con un restaurante bar con comida deliciosa y muy acogedor, definitivamente lograron que mi estancia fuera amena y cómoda. El hotel es una grandiosa elección para su estadía
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas las instalaciones
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Nop
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable, el personal muy amable, los alimentos deliciosos y el precio super accesible muy muy recomendable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el cuarto amplio, limpio y ordenado. Muy cerca del malecón y el restaurante del hotel tiene muy buena comida/cena
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia , eso siempre es excelente . La regadera con abundante agua para darse un baño merecido
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ni e
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y cómoda, muy agradable lugar y accesible
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025