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Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Outdoor pool, pool loungers
Bar (on property)
Interior entrance
Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
The current price is NZ$301
includes taxes & fees
5 July - 6 July

Explore the area

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Montjoly Beach
    ‪18 min walk‬
  • Cayenne Hospital
    ‪4 min drive‬
  • Place des Palmistes
    ‪5 min drive‬
  • Cayenne (CAY-Cayenne - Félix Eboué)
    ‪22 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Cayenne

A family-friendly stay in Cayenne awaits you at Mercure Cayenne Royal Amazonia Hotel. You'll be 1.8 km (1.1 mi) from Montjoly Beach and 1.9 km (1.2 mi) from Cyno Garde. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Spa Royal can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The brasserie, La Brasserie Royale, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 8 AM and 10 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Cayenne hotel include Botanical Gardens and Marshes of Caw.

What's nearby

  • Montjoly Beach - 18 min walk - 1.6 km
  • Botanical Gardens - 3 min drive - 1.9 km
  • Cayenne Hospital - 4 min drive - 2.6 km
  • Musée des Cultures Guyanaises - 4 min drive - 3.0 km
  • Tourism Office - 5 min drive - 3.7 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪La Brasserie Royale - ‬1 min walk
  • ‪Kfc - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Les Palmistes - ‬6 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Mercure Cayenne Royal Amazonia Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mercure Cayenne Royal Amazonia Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cayenne hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Cayenne Royal Amazonia Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number FR93602036444

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

What is the cancellation policy at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cayenne Royal Amazonia Hotel?

As of 19 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Cayenne Royal Amazonia Hotel on 5 Jul 2025 start from NZ$295.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Cayenne Royal Amazonia Hotel?

Yep, Mercure Cayenne Royal Amazonia Hotel has a free self car park.

Are there any beaches close to Mercure Cayenne Royal Amazonia Hotel?

The closest beach to Mercure Cayenne Royal Amazonia Hotel is Montjoly Beach (1.5 km).

Is there a spa on site at Mercure Cayenne Royal Amazonia Hotel?

Yep, Spa Royal is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Mercure Cayenne Royal Amazonia Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel features a full-service spa, an outdoor pool and 2 restaurants.

Is Mercure Cayenne Royal Amazonia Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Mercure Cayenne Royal Amazonia Hotel is a hit with families.

Does Mercure Cayenne Royal Amazonia Hotel serve breakfast?

You bet, buffet brekkie is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Mercure Cayenne Royal Amazonia Hotel?

No, Mercure Cayenne Royal Amazonia Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Cayenne Royal Amazonia Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM. Check-out time is noon.

Are pets allowed at Mercure Cayenne Royal Amazonia Hotel?

No, pets and service animals are not allowed.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 158 reviews
Rating 8 - Good. 70 out of 158 reviews
Rating 6 - Okay. 16 out of 158 reviews
Rating 4 - Poor. 6 out of 158 reviews
Rating 2 - Terrible. 5 out of 158 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Prabhjot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

8/10 Good

Charles H

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

cedric

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel in French Guyane

Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

6/10 Okay

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but spotty amenities

The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

8/10 Good

Frédéric

Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.
Stayed 3 nights in Jan 2025

8/10 Good

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gaetan

Stayed 4 nights in Nov 2024

6/10 Okay

Florian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

thierry

Stayed 1 night in Oct 2024

4/10 Poor

Romuald

Plateaux repas sale à même le sol dans le couloir C’est fort désagréable
Stayed 1 night in Aug 2024

10/10 Excellent

Raphaël

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Thierry

Stayed 2 nights in May 2024

10/10 Excellent

Jacques Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et digne d'un 4 étoiles. Le personnel est à l'écoute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024

8/10 Good

Sébastien

Business traveller
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cda affaires

Hotel bien personnel attentif ensemble de l'hôtel bien La Brasserie pourrais etre mieux Le Sushi tres bien je retourne
Stayed 7 nights in Mar 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.
Stayed 1 night in Mar 2024

10/10 Excellent

Johannes Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Weinig Engels
Stayed 7 nights in Jan 2024