See all properties
Save

Grand Hotel Ontur

5.0 star property

Photo gallery for Grand Hotel Ontur

Beach bar
Sun deck
A resort with a large swimming pool, palm trees, and a view of the sea.
Superior Double or Twin Room, Balcony, Sea View | View from room
A modern restaurant interior with a bar area, seating, and large windows allowing natural light.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$421
includes taxes & fees
29 June - 30 June

Explore the area

View map
Cumhuriyet Mahallesi 4330/3 Sokak No63A, Dalyan, Cesme, Izmir, 35280
  • Place, Dalyan Marina
    ‪8 min drive‬
  • Place, Kocakari Beach
    ‪10 min drive‬
  • Place, Ayayorgi Bay
    ‪12 min drive‬

Room options

View all photos for Standard Double or Twin Room, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Balcony, Partial Sea View

8.6 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Balcony, Garden View

Room amenity

Standard Double or Twin Room, Balcony, Garden View

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Non Smoking, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Non Smoking, Partial Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

A bed with a pillow and a brochure on it.

Economy Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(10 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Suite,Balcony,Sea View

King Suite,Balcony,Sea View

King Suite,Balcony,Sea View

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Balcony, Sea View

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Executive Suite, Balcony, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

You may also like

Ad
Seasonal outdoor pool

LSaranda House Cesme +16 Adults Only

Cesme
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 55 reviews
The price is NZ$395
includes taxes & fees
29 June - 30 June
LSaranda House Cesme +16 Adults Only

About the area

Çeşme

A luxury stay in Çeşme awaits you at Grand Hotel Ontur. You'll be 4.8 km (3 mi) from Çeşme Marina and 3 km (1.8 mi) from Dalyan Marina. Highlights at this beachfront hotel include 3 outdoor swimming pools, 3 indoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, ATRIUM RESTAURANT, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. 13041 square feet (1212 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this 5-property class Çeşme hotel include Alaçatı Çarşı and Boyalık Beach.

What's nearby

  • Dalyan Marina - 8 min drive - 2.7 km
  • Kocakari Beach - 10 min drive - 3.4 km
  • Sera Beach - 11 min drive - 3.8 km
  • Ayayorgi Bay - 12 min drive - 4.2 km
  • Çeşme Marina - 13 min drive - 5.6 km

Getting around

  • Izmir (ADB-Adnan Menderes) - 73 min drive

Restaurants

  • ‪Dalyan Pide - ‬5 min drive
  • ‪Mia Dalyanköy Kahvaltı - ‬5 min drive
  • ‪The Beach of Momo - ‬8 min drive
  • ‪Ege Universitesi Tesisleri Havuz Restaurant - ‬5 min drive
  • ‪dalyanköy kahvaltısı - ‬6 min drive

About this property

Grand Hotel Ontur

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Enjoy your summer holiday at Grand Hotel Ontur with a pampering treatment at the full-service spa and refreshing swim in one of the 3 indoor and 3 outdoor swimming pools.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Self parking and valet parking are free.

This 5-star Çeşme hotel is smoke free.

  • 200 guestrooms or units
  • Conference rooms
  • 13041 sq ft of conference space
  • 1212 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Grand Hotel Ontur offers 200 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 26-inch LCD televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

Private beach, white sand, free beach cabanas, sun-loungers
İlica Hotel Spa & Wellness Thermal Resort
Altınyunus Mahallesi
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$806
includes taxes & fees
29 June - 30 June
İlica Hotel Spa & Wellness Thermal Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: TRY 2,000 for adults and TRY 1,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • ATRIUM RESTAURANT

Things to do

  • 2 outdoor tennis courts
  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,041 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Mosquito nets
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 May and 26 May.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Ontur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 2500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 2000 for adults and from TRY 1000 for children
  • Airport shuttle fee: TRY 6000 per vehicle (maximum occupancy 5)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: TRY 2500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number 05385

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 5:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Ontur All Inclusive Cesme
Grand Hotel Ontur All Inclusive
Grand Ontur Cesme
Grand Ontur
Grand Ontur All Inclusive Cesme
Grand Ontur All Inclusive
Grand Hotel Ontur Boutique Class

Frequently asked questions

What is the cancellation policy at Grand Hotel Ontur?

Grand Hotel Ontur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Ontur?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Ontur on 29 Jun 2026 start from NZ$421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Ontur?

Yep, Grand Hotel Ontur has a free self car park and free valet parking.

Are there any beaches close to Grand Hotel Ontur?

The closest beach to Grand Hotel Ontur is Boyalık Beach (6.3 km).

Is there a spa on site at Grand Hotel Ontur?

Yep, there is an onsite spa at Grand Hotel Ontur. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hotel Ontur have a pool?

Take your pick from 3 outdoor swimming pools, 3 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:30 PM (Seasonal outdoor pool open from April to October).

Does Grand Hotel Ontur have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hotel Ontur?

Grand Hotel Ontur features a private beach, 3 outdoor pools and 3 indoor pools.

Is Grand Hotel Ontur family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Grand Hotel Ontur is a hit with families.

Does Grand Hotel Ontur serve breakfast?

You bet, buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Ontur?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel Ontur?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Ontur?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Ontur?

No, pets and service animals are not allowed.

Grand Hotel Ontur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 369 reviews
Rating 8 - Good. 124 out of 369 reviews
Rating 6 - Okay. 54 out of 369 reviews
Rating 4 - Poor. 19 out of 369 reviews
Rating 2 - Terrible. 21 out of 369 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bahar

Liked: Staff & service, property conditions & facilities, room comfort
Beutiful beach and sea and delicious food
Stayed 12 nights in Jul 2025
Verified

8/10 Good

Berna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very good stay thanks
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and the hosts were very welcoming
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Banu

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the hotel; it is by the beach and very spacious. The views are amazing! Breakfast was also good, they had good variety.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea was magnificent. Calm, clean, beautiful. Cabanas very good. Room was nice and big. Food was very good, even for some picky vegetarian family members. Staff very helpful. A perfect Turkish Aegean stay.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Carly

It was fine, a very good price for the amenities (beach access, two pools, breakfast included). A bit far from Alacati, but only ~10-15 minutes from Cesme marina. Not much nearby to the hotel, but good if all you want is a hotel and a beach/pool. Rooms are old (bathrooms especially) but okay overall.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. Very disappointed that not to many people working at the hotel speak English, manly at the reception no one speaks English
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in May 2025
Verified

6/10 Okay

NA

I liked the location. Water front, with beach access via elevator.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Vildan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

We are pleasured with my husband.Rooms are very clean;Staffs are very friendly,interested,helpfull;Sea is very clean;Virws of Hotel is very good looking Chios Island;Hotel is very comfortable;Breakfast is very good;There is Car parking
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn’t be more ideal. Just steps from a pristine beach, with the convenience of nearby shops and restaurants, it strikes the perfect balance between seclusion and accessibility. The beach itself was stunning—clean, peaceful, and the perfect spot to relax. One of the highlights was the overall ambience of the hotel. Whether lounging in the lobby, dining on-site, or enjoying the outdoor spaces, everything was designed with care, style, and attention to detail. It created a sense of calm, luxury, and escape.
View from my standard sea view room was amazing. My balcony was so beautiful felt like paradise. I never wanted to leave.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontur was a good hotel. My dad didn’t feel well and they had one staff on duty for emergencies. In addition, I needed a laptop for a very urgent business application and they arranged one for me. I appreciate the good service.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Our room was on the first floor and smelt like sewer. The hotel was dated but buffets were amazing as was the staff.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Birol

Disliked: Property conditions & facilities
not a five star over priced
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Fahrudin

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time at Ontur. Premises we well kept and everything was very clean and operating as expected. Staff was very nice and helpful. Food was excellent with enough variety and fresh. Beach was gorgeous. Pools were nice and clean. Nothing but the best to say about Ontur. Highly recommend!!!
Stayed 7 nights in Jul 2023
Verified

6/10 Okay

Ogulcan

Liked: Cleanliness, amenities
Disliked: Staff & service
What we liked: - Beautiful sea - Many pool options for kids - Clean, spacious room with a wonderful view - Gardens are full of flowers What we didn’t like: - The need to fight with the service staff to keep our plates during dinner time - No free drinks during dinner time, only water - While there are a lot of options for breakfast and dinner, none of them are very good - Beaches are rocky, hard for kids to play
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should definitely try it.

We wanted just to test at first. But it turned out to be the best holiday ever. So I had to extend my stay. It was an amazing experience from the scenery to the staff itself. I highly recommend this fabulous spot. I definitely will get back there regularly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sardar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reception members ( kadir , fatih , Meryam )

Its amazing hotel, perfect srtaf special thatns to reception members ( kadir , fatih , Meryam for their perfect welcoming and professional attitude , amazing help (Ask about them, my friends, and you will not regret it,) really its my ever best experienced holiday 8n s7ch amazing holiday 💖❤️
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Asil

Liked: Cleanliness, staff & service, property conditions & facilities
I had a communication matter with the hotel.Email response is not good enough but I had a great holiday in there.
Stayed 7 nights in Jul 2023
Verified

6/10 Okay

Sofia

Liked: Room comfort
Disliked: Cleanliness, staff & service

Bad service

The hotel overall was good but the service was bad. It was as if the staff in the restaurants just did not care. The dinner staff was a little better then the breakfast staff.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Feride

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Termal pool işsize

The termal pools were not working (we were told their system broken 3 days ago and repair will take longer. I preferred this hotel for this option which is best and only pool use for 65 yrs old mother. There was no information on their website about this issue, and I would not select this hotel if I would know it. This was a gift holiday to my mother and she could not swim anymore during our 3 days stay. Disappointed
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Eda

Liked: Room comfort
Our hotel was clean, but there are a few points that I have to remind: 1- We were traveled as a family and because of this we rather to reserve half passion (breakfast and dinner). I asked 2 plates and bowl from Housekeeping, she said that we have to charge you for 500TL 🙄. I said thank you I dont want any empty plate. 2- we were paid for dinner, but after eating dinner when we asked for a cup of tea garson was coming with a tea bill 🙄 tea bags are free in the room. ( you have paid
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very bad and not clean with insects all around. Very expensive to the service we get. The swimming pools are dirty and not clean, not warn.
Stayed 2 nights in Jul 2022