See all properties

La Casa de los Balcones

3.0 star property
Hotel with free breakfast, steps from Plaza de Armas Chachapoyas

Photo gallery for La Casa de los Balcones

Exterior
Exterior
Coffee service
Family Quadruple Room
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$88
14 Nov - 15 Nov

Explore the area

View map
Jr Triunfo 828, Chachapoyas, Amazonas
  • Place, Plaza de Armas Chachapoyas
    ‪2 min walk‬
  • Place, National Institute of Culture Museum
    ‪2 min walk‬
  • Place, Miradors
    ‪3 min walk‬
  • Airport, Chachapoyas (CHH)
    ‪6 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Smart TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Smart TV
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

Similar properties

Garden
La Xalca Hotel - Hotel Asociado Casa Andina
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
4.8 out of 5, Exceptional, 8 reviews
La Xalca Hotel - Hotel Asociado Casa Andina

Frequently asked questions

What is the cancellation policy at La Casa de los Balcones?

La Casa de los Balcones offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Casa de los Balcones?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at La Casa de los Balcones on 14 Nov 2025 start from NZ$87.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does La Casa de los Balcones serve breakfast?

Sure does, free continental brekkie is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at La Casa de los Balcones?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM on request for a fee.

What time are check-in & check-out at La Casa de los Balcones?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at La Casa de los Balcones?

No, pets are not allowed.

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

NORMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place all wonderful
Stayed 2 nights in Jan 2021

10/10 Excellent

NORMA

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Stayed 5 nights in Feb 2020

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation
Stayed 4 nights in Oct 2019

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Con respecto al desayuno deberían dar opción de atender a los q se van temprano de tours , antes de las 7 am, por lo menos unos 15 minutos antes, como excepción.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Mario

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar, muy bien ubicado

Me gusto mucho el hospedaje bien ubicado, limpio, tiene todo lo necesario. Y también cubrieron una necesidad particular de llevarme el desayuno por temas de tiempo . Siempre atentos y con el objetivo de ayudar
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien et très acceuillant

Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Stayed 2 nights in Dec 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in nice location

Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Stayed 1 night in Nov 2019