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Changsha Shuntian Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Changsha with 4 restaurants

Photo gallery for Changsha Shuntian Hotel

Exterior
Lift
Executive Suite, 1 King Bed, City View (Presidential Suite)
Executive Suite, 1 King Bed, City View (Presidential Suite) | View from room
Executive Suite, 1 King Bed, City View (Diplomatic Suite) | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007

Room options

View all photos for Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Size Room

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Deluxe 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe 2-bed Room

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Grand Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe King Size Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Grand Deluxe Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe Twin Size Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Executive Suite

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Premier Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Premier Deluxe Suite

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Executive King Room

1 bedroom, down duvets, minibar, in-room safe

Executive King Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Diplomatic Suite

Lobby

Diplomatic Suite

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 2 Double Beds

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Friendly Room

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Family Friendly Room (Double Bed)

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room (Double Bed)

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Superior King Size Room

1 bedroom, down duvets, minibar, in-room safe

Superior King Size Room

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Superior 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Superior 2-bed Room

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Premier King Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Size Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Premier Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Size Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
  • Sleeps 2

View all photos for Kaaaaat Themed Family Room

1 bedroom, down duvets, minibar, in-room safe

Kaaaaat Themed Family Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 3

View all photos for Kaaaaat Themed Family Suite

1 bedroom, down duvets, minibar, in-room safe

Kaaaaat Themed Family Suite

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 4

View all photos for Detective MacFox Immerse Theme Kids Room

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 3

View all photos for Detective MacFox Immerse Theme Kids Suite

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Suite

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, down duvets, minibar, in-room safe

Executive Twin Room

Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 2

View all photos for Family-friendly Family Room

1 bedroom, down duvets, minibar, in-room safe

Family-friendly Family Room

Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • Sleeps 4

About the area

Changsha

Kempinski Hotel Changsha places you in the heart of Changsha, connected to a shopping centre and 2.8 km (1.8 mi) from Helong Stadium. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The buffet restaurant, Elements Restaurant, is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, free kids' club, gym and sauna. A meeting room, a conference centre, and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 10-minute drive of this 5-property class Yuhua District hotel include Jia Yi's Memorial Hall and Martyrs' Park.

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • ‪火宫殿 - ‬14 min walk
  • ‪KFC 肯德基 - ‬19 min walk
  • ‪双层巴士 - ‬17 min walk
  • ‪Yun Kitchen - ‬18 min walk
  • ‪KFC 肯德基 - ‬4 min walk

About this property

Changsha Shuntian Hotel

Luxury hotel connected to a shopping centre in Changsha with 4 restaurants
Kempinski Hotel Changsha offers its guests an indoor pool, a sauna, and a fitness centre. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at the luxury Kempinski Hotel Changsha.

Smoking is allowed in designated areas at this 5-star Changsha hotel.

  • 1 building
  • 408 guestrooms or units
  • 39 levels
  • 4 dining venues
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Kempinski Hotel Changsha offers 408 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 46-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Intercontinental Changsha by IHG
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 122 reviews
The price is NZ$235
includes taxes & fees
16 Nov - 17 Nov
Intercontinental Changsha by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from 31 October 2025 to 31 December 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 8 September to 11 September:
  • Swimming pool
The property will be renovating from 10 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Changsha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Changsha?

Kempinski Hotel Changsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Kempinski Hotel Changsha have a pool?

Kempinski Hotel Changsha has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Kempinski Hotel Changsha?

Kempinski Hotel Changsha features an indoor pool, a sauna and 4 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Kempinski Hotel Changsha a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Kempinski Hotel Changsha.

Are there hot tubs in the rooms at Kempinski Hotel Changsha?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Changsha serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Kempinski Hotel Changsha?

No, Kempinski Hotel Changsha does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Hotel Changsha?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Changsha?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Changsha?

No, pets and service animals are not allowed.

Changsha Shuntian Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

STEPHEN, HUNTINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definately suggested to all

Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Typical of the brand. Very high quality and reasonable price

8/10 Good

Shijia, Los angelas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

The hotel was OK as a 5 star. But the location rid really inconvenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay! Recommended!

Very comfortable. The hotel design are good and details are well taken care of.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and Comfortable, Good Services

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

10/10 Excellent

Emy, CA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, staff was exceptional

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

10/10 Excellent

David, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort

Komfortables und sauberes Hotel

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

TOMOMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019