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Kydon, The Heart City Hotel

4.0 star property
Hotel with a restaurant, steps from Agora

Photo gallery for Kydon, The Heart City Hotel

Lobby
Breakfast, lunch, dinner served; Mediterranean cuisine
Bar (on property)
Bar (on property)
Front of property - evening/night

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Chania Central Market
    ‪2 min walk‬
  • Old Venetian Harbor
    ‪5 min walk‬
  • Nea Chora Beach
    ‪15 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, City View (Old Town View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, City View (Square View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View (Old Town View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Comfort Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Chania

Kydon, The Heart City Hotel puts you in the heart of Chania, steps from Agora and within a 10-minute stroll of Old Venetian Harbor. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Square, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. 538 square feet (50 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Chania Town hotel include Nea Chora Beach and Chania Lighthouse.

What's nearby

  • Agora - 2 min walk - 0.2 km
  • Chania Central Market - 2 min walk - 0.2 km
  • Old Venetian Harbor - 5 min walk - 0.5 km
  • Chania Lighthouse - 10 min walk - 0.9 km
  • Nea Chora Beach - 15 min walk - 1.3 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 14 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θεατρο - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Delish - ‬3 min walk

About this property

Kydon, The Heart City Hotel

Hotel with a restaurant, steps from Agora
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Kydon, The Heart City Hotel. Parking is available for a fee.

This 4-star Chania hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1968
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Greek, Italian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift (65 centimetre wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 12 per day
  • Valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1042K014A0129900

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

What is the cancellation policy at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kydon, The Heart City Hotel?

Yep, Kydon, The Heart City Hotel has an uncovered self car park for EUR 12 per day.

Are there any beaches close to Kydon, The Heart City Hotel?

Yep, Kydon, The Heart City Hotel is a short 18-minute walk from Nea Chora Beach.

What makes Kydon, The Heart City Hotel a romantic place to stay?

Couples dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kydon, The Heart City Hotel.

Is there a free airport shuttle available at Kydon, The Heart City Hotel?

No, Kydon, The Heart City Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kydon, The Heart City Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kydon, The Heart City Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kydon, The Heart City Hotel?

No, only service animals are allowed.

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 442 out of 610 reviews
Rating 8 - Good. 140 out of 610 reviews
Rating 6 - Okay. 21 out of 610 reviews
Rating 4 - Poor. 4 out of 610 reviews
Rating 2 - Terrible. 3 out of 610 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kalliopi

Liked: Property conditions & facilities, room comfort

A very good hotel in the heart of the city.

Stayed 1 night in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city. Everything you need is I walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Panaghiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, best breakfast of our whole trip! Loved the rooms. This was our best stop. Parking is tricky but the hotel took care of our car and parking it. Thank you!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

MOSHE

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

10/10 Excellent

Vassiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and the chefs are unique, the stuff at all domains are absolutely friendly and professional, excellent every day cleaning and service. I had a wonderful time and I would replete it.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Parking is impossible in Chania and having parking at 10EU a day was a big plus. Although it’s on a busy street, it’s a block from the walkable old town. Very good breakfast. Nice staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was top notch. The people at the front desk were very helpful. The hotel and room was very clean. The breakfast was excellent with lots of variety. The location was convenient and walkable to the old town.
Stayed 4 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kydon

We stayed one night. Hotel is in a good location. The staff was helpful. We couldn’t stay long enough for breakfast, but the staff provided take away breakfast. Shower was too small and hard to use. TV had only one English language channel. We could hear our next door neighbor too well.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. I really enjoyed the breakfast buffet and room service food. The breakfast was a huge selection of foods and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at! The staff are excellent and very friendly! The location is perfect - lots of restaurants nearby and shopping! Would highly recommend this hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Sep 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay after arriving late from the airport before heading to our holiday destination - all staff very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered we were greeted with friendly smiles making us feel welcome. The room was spectacular. All amenities you would expect, even welcome bottle of wine with a selection of cakes. Room was very clean. Breakfast had a lovely variety of food. All the staff were helpful and friendly. Hotel was perfectly situated to be able to walk to all activities in and around the town.
Stayed 1 night in Sep 2024

10/10 Excellent

Stavros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, very clean hotel . Fast easy check in with professional friendly staff at front desk. Had to check out early and was provided with a breakfast box with a variety of food and fruit. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a really perfect hotel. Central to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

KONSTANTINOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024