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Madame Hortense Hotel

Property class: 3

Photo gallery for Madame Hortense Hotel

A building entrance with a sign reading "Madame Hortense."
Property video
A building with a warm facade, a welcoming entrance with a sign, and decorative plants.
A modern bathroom with a marble backsplash, a white vanity, and a hanging light fixture.
A luxurious bedroom with a large bed, a chandelier, and a black armchair.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a frosted glass door with a decorative design.

Junior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A bedroom with a large bed, a tufted headboard, a blue armchair, a small table with a lamp, and a chandelier.

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

A bedroom with a large bed, a vanity with a mirror, and a chandelier.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

A bedroom with a large bed, a chandelier, and a wall with floral artwork.

Design Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

A luxurious bedroom with a large bed, a vanity with a mirror, and a chandelier.

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chania

Madame Hortense Hotel places you in the centre of Chania, within just a 5-minute stroll of Old Venetian Harbor and within 20 minutes of Nea Chora Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Full breakfast is available daily between 8:00 AM and 10:00 AM. .Within a 20-minute drive of this 3-property class Chania Town hotel, attractions include Port of Souda and Golden Beach.

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Chania Central Market - 2 min walk - 0.2 km
  • Municipal Art Gallery of Chania - 3 min walk - 0.3 km
  • Maritime Museum of Crete - 5 min walk - 0.5 km
  • Chania Lighthouse - 7 min walk - 0.6 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 26 min drive

Restaurants

  • ‪Εμπριμέ - ‬1 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Melodica - ‬1 min walk
  • ‪Θρουμπι - ‬1 min walk
  • ‪Το Στενό - ‬3 min walk

About this property

Madame Hortense Hotel

Madame Hortense Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This 3-star Chania hotel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Madame Hortense Hotel offers 5 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include computer monitors and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 1365542

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania

Frequently asked questions

Are there any beaches close to Madame Hortense Hotel?

Yep, Madame Hortense Hotel is a short 16-minute walk from Nea Chora Beach.

What makes Madame Hortense Hotel a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Madame Hortense Hotel.

Does Madame Hortense Hotel serve breakfast?

Sure does, full brekkie is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Madame Hortense Hotel?

No, Madame Hortense Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Madame Hortense Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Madame Hortense Hotel?

No, pets are not allowed.

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel charmant et bien placé dans le vieux centre. Le petit déjeuner dans un établissement juste à coté est top. La chambre était très propre avec une décoration soignée. Le souci principal reste le parking qui est très compliqué dans la ville avec peu de places disponibles pour les non résidents.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025