Tru by Hilton Chapecó

Property class: 2.5

Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating.
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.
A breakfast area with a long counter and bar stools, equipped with a microwave and refrigerator.
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair.
A modern hotel room with a wooden wardrobe, a flat-screen TV mounted on the wall, a desk with a chair, and a bedside table with a lamp.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$97
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Santo Antonio Cathedral
    ‪14 min walk‬
  • Place, Colonel Bertaso Square
    ‪14 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Twin - 2 Camas Solteiro

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Standard PcD - 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

About the area

Chapecó

At Tru by Hilton Chapecó you'll be within just a 15-minute stroll of Hospital Unimed and Colonel Bertaso Square. Highlights at this hotel include a complimentary breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a lift and a vending machine. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this Chapeco Centro hotel include Santo Antonio Cathedral and Marista São Francisco College.

What's nearby

  • Santo Antonio Cathedral - 14 min walk - 1.2 km
  • Colonel Bertaso Square - 14 min walk - 1.2 km
  • Marista São Francisco College - 18 min walk - 1.6 km
  • Condá Arena - 20 min walk - 1.7 km
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.7 km

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Amora café - ‬1 min walk
  • ‪Giraffas Chapecó - ‬6 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk
  • ‪Capone Choperia - ‬5 min walk

About this property

Tru by Hilton Chapecó

Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and a lift are also featured at the business-friendly Tru by Hilton Chapecó. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Tru by Hilton Chapecó was completed in April 2025.

This Chapecó hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 10 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Tru by Hilton Chapecó offers 137 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (BRL 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 7 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

Is parking available at Tru by Hilton Chapecó?

Yep, Tru by Hilton Chapecó has a self car park for BRL 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Tru by Hilton Chapecó?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on 20 Sept 2026 start from NZ$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tru by Hilton Chapecó?

The closest beach to Tru by Hilton Chapecó is Praia Artificial (21.7 km).

Does Tru by Hilton Chapecó serve breakfast?

Yeah, complimentary buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Tru by Hilton Chapecó?

No, Tru by Hilton Chapecó does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chapecó?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Tru by Hilton Chapecó?

Cats and dogs are welcome at Tru by Hilton Chapecó, with food and water bowls on offer.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 218 out of 289 reviews
Rating 8 - Good. 51 out of 289 reviews
Rating 6 - Okay. 10 out of 289 reviews
Rating 4 - Poor. 5 out of 289 reviews
Rating 2 - Terrible. 5 out of 289 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Celso

Liked: Cleanliness
O acesso de carro a entrada ao hotel é muito complicada, não há uma indicação sobre o problema, vc só descobre quando entra com o carro para descarregar as malas, a saída pode danificar o carro, não há espaço de manobra para carros de maiores e a entrada da garagem é mal projeta para entrar, vc tem dar uma volta na quadra e para completar as vagas são extremamente pequenas o que faz com que infinitas manobras sejam necessárias.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento razoável porém estreito dificultando a manobra para acesso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimas instalações, chuveiro excelente, quarto e travesseiros muito confortáveis. Café da manhã completo e bem servido. Ótimo custo benefício.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Melhor hotel de Chapeco!!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

andréia

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in demorado. Janelas do quarto sujas. Café poderia ter mais opções saudáveis.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Andrey

Liked: Staff & service, amenities, property conditions & facilities
Quarto limpo, apartamento novo. Chegamos no hotel não tinha estacionamento disponível, tivemos que deixar o carro na rua. Ainda, colocaram nós, com uma criança pequena, em um quarto adaptado, cama baixíssima, enfim, não gostei da estadia.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ricieri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, atendimento impecável. Senti falta de mais opções de frutas no café da manhã, haviam apenas 2 (mamão e melão). Sempre retorno ao mesmo hotel quando estou em Chapecó. Recomendo.
Stayed 1 night in May 2026
Verified review

8/10 Good

Elizandra de Avila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento apertado e sem manobrista. Café da manhã razoável.
Stayed 1 night in May 2026
Verified review

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is super tight. The ramp is quite steep, but I am glad they offer parking and it is not expensive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service
Quarto limpo novo cheiroso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo bem confortável e equipe cordial.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, café muito bom.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thaini Farias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chuveiro maravilhoso, quarto limpo, equipe atenciosa, estacionamento um pouco apertado, café da manhã ok. Recomendo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Luiz Antônio

Disliked: Staff & service, amenities, property conditions & facilities
Quando fui fazer check-in com minha esposa e minha filha, para minha surpresa, não havia acomodação disponível para três pessoas, ou seja, o hotel tinha respondido que a reserva estava concretizada para três pessoas, o que não foi cumprido, e o pior, nem as funcionárias do dia sabiam. O café da manhã muito fraco, pouca variedade. Garagem horrível, difícil de estacionar. Precisava de várias manobras para não enroscar nos pilares e paredes.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto funcional, café da manhã muito bom com bastante opções. Ponto fraco é que não tem restaurante / serviço de quarto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável, Recomendo.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maycon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem novo, quarto ótimo, banheiro está de parabéns também pela higiene e cuidado. Café da manhã deixa um pouco a desejar mas não foge do padrão deste tipo de hotel. Para viagens rápidas recomendo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel moderno, porém quando chegamos o vaso sanitário estava entupido, mas foi logo reparado. Café da manhã poderia ser servido em local mais reservado, a reposição de alimentos é demorada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mario Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Stayed 2 nights in Apr 2026