Tru by Hilton Chapecó

2.5 star property
Hotel with free breakfast, 10-minute walk to Hospital Unimed

Photo gallery for Tru by Hilton Chapecó

Reception
Front of property
In-room safe, individually furnished, desk, laptop workspace
Dining
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$81
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Hospital Unimed
    ‪10 min walk‬
  • Place, Colonel Bertaso Square
    ‪12 min walk‬
  • Place, Condá Arena
    ‪19 min walk‬
  • Airport, Chapeco (XAP)
    ‪13 min drive‬

Room options

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Renovated in 2025
Hairdryer
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin - 2 Camas Solteiro

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Renovated in 2025
Hairdryer
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard PcD - 1 Cama Queen

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Renovated in 2025
Hairdryer
Cable channels
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Renovated in 2025
Hairdryer
Cable channels
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Chapecó

At Tru by Hilton Chapecó you'll be within just a 15-minute stroll of Hospital Unimed and Colonel Bertaso Square. Highlights at this hotel include a complimentary breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a lift. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this Chapeco Centro hotel include Santo Antonio Cathedral and Marista São Francisco College.

What's nearby

  • Hospital Unimed - 10 min walk - 0.9 km
  • Colonel Bertaso Square - 12 min walk - 1.1 km
  • Santo Antonio Cathedral - 12 min walk - 1.1 km
  • Marista São Francisco College - 15 min walk - 1.3 km
  • Condá Arena - 19 min walk - 1.6 km

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Amora café - ‬1 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Maria Teresa Restaurante - ‬4 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk
  • ‪Estação Café - ‬5 min walk

About this property

Tru by Hilton Chapecó

Hotel with free breakfast, 10-minute walk to Hospital Unimed
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Tru by Hilton Chapecó also features a 24-hour fitness centre and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Tru by Hilton Chapecó was completed in April 2025.

This Chapecó hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 10 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Tru by Hilton Chapecó offers 137 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (BRL 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 7 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

Is parking available at Tru by Hilton Chapecó?

Yep, Tru by Hilton Chapecó has a self car park for BRL 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Tru by Hilton Chapecó?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on 13 Feb 2026 start from NZ$80.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tru by Hilton Chapecó?

The closest beach to Tru by Hilton Chapecó is Praia Artificial (21.7 km).

Does Tru by Hilton Chapecó serve breakfast?

Yeah, complimentary buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Tru by Hilton Chapecó?

No, Tru by Hilton Chapecó does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chapecó?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Tru by Hilton Chapecó?

Cats and dogs are welcome at Tru by Hilton Chapecó, with food and water bowls on offer.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 115 reviews
Rating 8 - Good. 13 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saumya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Aloisio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quarto limpo, pia do banheiro parece que estava entupindo. Café da manhã nao tinha nenhum pão ou biscoito sem glúten, solicitei porém não recebi
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Espetácular, novo tudo perfeito
Stayed 3 nights in Oct 2025

10/10 Excellent

Josiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela J

Stayed 1 night in Oct 2025

10/10 Excellent

Ricieri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã foi muito bom, com horário amplo. Quarto confortável e equipe muito atenciosa
Stayed 1 night in Oct 2025

10/10 Excellent

Josiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente moderno, limpo, café da manhã excelente.
Stayed 1 night in Oct 2025

4/10 Poor

Ligia

Business traveller
Disliked: Staff & service
O atendentes muito mal preparados.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lucas

Stayed 1 night in Oct 2025

10/10 Excellent

Daniela

Stayed 1 night in Oct 2025

10/10 Excellent

Géssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã com variedades é ótima hospedagem
Stayed 3 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2025

10/10 Excellent

Newton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel para o que se propõe em viagens de negócios
Stayed 1 night in Oct 2025

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!! Tudo muito organizado!! Quarto confortável!!
Stayed 1 night in Oct 2025

8/10 Good

Santiago

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se aceptan mascotas, pero hay un costo por día de mascota que no estaba informado en ningún lugar, deberían comunicar claramente eso (aprox 12 usd por día). Lo mismo con el estacionamiento, cobran por día (aprox 2 usd por día) que tampoco está bien comunicado
Stayed 1 night in Oct 2025

10/10 Excellent

Thiago L

Stayed 1 night in Oct 2025

2/10 Terrible

Rogerio

Business traveller
Liked: Cleanliness, staff & service

Desrespeito com o consumidor

Reservei um quarto de casal através do site, com opção de escolha do tipo de quarto no momento da reserva. Porém, fui alocado em um quarto adaptado para cadeirantes sem meu consentimento prévio. O quarto apresenta problemas graves de infraestrutura: o banheiro não possui box por ser para cadeirante e o ralo é inadequado, causando alagamento que se espalha para o quarto. Precisamos secar constantemente o piso e usar várias toalhas no chão para conter a água. Ao reclamar na recepção, a única solução oferecida foi o fornecimento de mais toalhas (somente duas). Fomos obrigados a tomar banhos rápidos para minimizar o transtorno, o que comprometeu significativamente nossa estadia. Problemas identificados: Alteração unilateral do tipo de quarto reservado Falta de informação prévia sobre a mudança Problema estrutural no banheiro (alagamento) Ausência de solução efetiva por parte do hotel Se não havia disponibilidade do quarto reservado, o hotel deveria ter me informado previamente ou mantido disponível apenas os quartos realmente ofertáveis, permitindo que eu decidisse se aceitaria a alternativa ou procuraria outra hospedagem. Considero essa prática desrespeitosa e uma falha na prestação do serviço contratado.
Stayed 1 night in Oct 2025

10/10 Excellent

Otto

Stayed 1 night in Oct 2025

8/10 Good

Isabela

Stayed 1 night in Sep 2025

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cafe da manha maravilhoso , tem tudo , para quem e saudavel tb tinha tudo .. hotel novinho , limpo , localizado
Stayed 5 nights in Oct 2025

8/10 Good

FLAVIENE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã otimo
Stayed 2 nights in Sep 2025

8/10 Good

Aury

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Quarto limpo.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima pernoite! Hotel novo, tudo perfeito. Café da manhã muito bom. Bem localizado, comércio e restaurantes próximos.
Stayed 1 night in Sep 2025