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Embassy Suites by Hilton Charleston Historic District

3.5 star property
Hotel with free breakfast, a short walk to College of Charleston

Photo gallery for Embassy Suites by Hilton Charleston Historic District

Lobby
Terrace/patio
Lobby
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Pool
The current price is NZ$302
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
337 Meeting St, Charleston, SC, 29403-6402
  • College of Charleston
    ‪4 min walk‬
  • Port of Charleston
    ‪10 min walk‬
  • Charleston City Market
    ‪15 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪17 min drive‬

Room options

View all photos for One Queen Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One Queen Bed, Non-Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

TV, video game console, pay films

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Park View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Park View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Park View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Park View

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • Park view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (2 Rooms, Whirlpool)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (2 Rooms, Whirlpool)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One Queen Bed, Non-Smoking

TV, video game console, pay films

Suite, One Queen Bed, Non-Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Non Smoking (2 Double Beds, No Windows)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Non Smoking (2 Double Beds, No Windows)

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Designer toiletries
Shower/bath combination
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Park View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Park View

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • Park view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Suite, 2 Double Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Sofa bed - double
Designer toiletries
Shower/bath combination
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for King Suite, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Non Smoking

8.8 out of 10
Excellent
(43 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Corner (2 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Corner (2 Rooms)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Designer toiletries
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Designer toiletries
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
Designer toiletries
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Free WiFi
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The price is NZ$488
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About the area

Charleston

Embassy Suites by Hilton Charleston Historic District places you in the centre of Charleston, within just a 5-minute stroll of College of Charleston and within 15 minutes of Port of Charleston. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of valet parking. .Within a 20-minute walk of this 3.5-property class Charleston Historic District hotel, attractions include South Carolina Aquarium and Medical University of South Carolina.

What's nearby

  • College of Charleston - 4 min walk - 0.4 km
  • Port of Charleston - 10 min walk - 0.9 km
  • South Carolina Aquarium - 13 min walk - 1.1 km
  • Charleston City Market - 15 min walk - 1.3 km
  • Medical University of South Carolina - 16 min walk - 1.4 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 18 min drive

Restaurants

  • Ritual Rooftop Restaurant & Lounge
  • ‪Starbucks - ‬4 min walk
  • ‪La Pâtisserie - ‬2 min walk
  • Sharehouse
  • ‪The Living Room - ‬1 min walk

About this property

Embassy Suites by Hilton Charleston Historic District

Hotel with free breakfast, a short walk to College of Charleston
Embassy Suites by Hilton Charleston Historic District offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Charleston Historic District. For a fee, parking is available.

This 3.5-star Charleston hotel is smoke free.

  • 153 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1996
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Charleston Historic District offers 153 accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Charleston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Hampton Inn Charleston-Historic District

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,017 reviews
The price is NZ$262
includes taxes & fees
24 Aug - 25 Aug
Hampton Inn Charleston-Historic District

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charleston Historic Charleston
Embassy Suites Hotel Charleston Charleston Historic
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Historic Charleston Hotel
Embassy Suites Historic Hotel
Embassy Suites Historic
Embassy Suites Charleston
Charleston Embassy Suites
Embassy Suites Hilton Charleston Historic District Hotel
Embassy Suites Hilton Historic District Hotel
Embassy Suites Hilton Charleston Historic District
Embassy Suites Hilton Historic District
Embassy Suites by Hilton Charleston Historic District Hotel
Embassy Suites by Hilton Charleston Historic District Charleston

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Charleston Historic District?

Embassy Suites by Hilton Charleston Historic District offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Charleston Historic District?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charleston Historic District on 1 Sept 2025 start from NZ$298.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Charleston Historic District?

Yep, Embassy Suites by Hilton Charleston Historic District has valet parking with in/out privileges for USD 48 per night.

Are there any beaches close to Embassy Suites by Hilton Charleston Historic District?

The closest beach to Embassy Suites by Hilton Charleston Historic District is Front Beach (16.8 km).

Does Embassy Suites by Hilton Charleston Historic District have a pool?

Embassy Suites by Hilton Charleston Historic District has an outdoor pool.

Does Embassy Suites by Hilton Charleston Historic District serve breakfast?

Yep, visitors highly rate the free buffet brekkie here! Available daily, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Charleston Historic District?

No, Embassy Suites by Hilton Charleston Historic District does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Charleston Historic District?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Charleston Historic District?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Charleston Historic District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Donna M

Travelled with group
Disliked: Property conditions & facilities
This property is not what is expected of embassy suites. Old dirty stain carpeting. Furnishings that are badly worn, scratches, basically falling apart. I did not take my shoes off the entire time I was there. When I complained the management admitted that the hotel was old and not updated. Stating that they have had multiple complaints about this property. I would only compare this to the bottom of the barrel economy hotel. Even some of those were better than this. Do not stay here!!
Stayed 3 nights in May 2025

6/10 Okay

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
We were expecting to have a restaurant and bar in the hotel. This was not the case
Stayed 3 nights in Apr 2025

8/10 Good

Shea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

andi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms haven't been rennovated yet. Bathroom was filthy, wall paper falling off tthe wall, shower grab bar was very loose; stuffing coming out of couch in seating area; toilet was not secured and ran. Very high price for a lousy property.
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Toya M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Get-away Stay!

Upon arrival, the greeting was as if we were priority guest. Our stay was wonderful! The entire staff was professional, pleasantly kind, and very tentative to our needs. Especially, service of the valet attendants who promptly retrieved and parked our vehicle. The property is in the heart of downtown, walking distance, close to many attractions and restaurants. We want to thank Embassy Suites Charleston, SC for our memorable first time experience. We look forward to returning and perhaps making this a regular establishment when we visit.
Stayed 3 nights in Apr 2025

4/10 Poor

Michael J

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed for repair. We were not told that ahead of time & this was a big disappointment. Rooms were dated, definitely need updated. PRO: every staff member was very nice, friendly & accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Bradley, Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with many excellent amenities
Stayed 2 nights in May 2025

2/10 Terrible

Lauren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My co-worker and I booked two double beds so we could get a good night's sleep after a very intensive conference we were producing. After arriving exhausted very late that evening, the valet was not helpful (we are two petite women), and we were given a room with no working AC. We were told we could get a fan. We asked for another room and were given a single queen with a pull out that was deplorable. The room was filthy with hair and broken beer bottles left in corners. No compensation has been offered at this time which is offensive.
Stayed 1 night in May 2025

4/10 Poor

Mrs Karen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately the room was very tired and in desperate need of updating. The bathroom in particular was losing the grout between the floor tiles and curtains did not close. The property was undergoing update to the outside and this was very noisy during breakfast. The staff were polite, helpful and courteous and a benefit to the location.
Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dates, musty, seems dirty and under construction.
Stayed 2 nights in Apr 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Great location. I understand the building is old and don’t expect everything to be updated but so much could be done to make the common areas more inviting. Just replacing the old, discolored carpet in the walkways and putting a few pieces of furniture in the atrium would help a lot. The breakfast and bar areas are very cramped and it seems the atrium could be better used to help in that area. Speaking of the bar, the reception snacks were very disappointing. The room was fine. Furniture was obviously very old and scratched but did its job. We couldn’t figure out how to get consistent hot water in the shower so maybe updating the plumbing would help with that. All of the staff that we encountered were very friendly and helpful. It was our mistake that we forgot to pack our Bluetooth speaker when we left. We tried calling several times to see if we could get them to ship it to us, but can’t even get thru to housekeeping. Calls go straight to voicemail and cut off before you can leave a message.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jaclyn

Travelled with group
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

8/10 Good

Elizabeth, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cool building, in a fantastic area of downtown Charleston. Very walkable. They had a great complimentary breakfast, and a free happy hour reception. The property is a little dated and could use a refresh, but it was clean and I'd stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 2 nights in Apr 2025

8/10 Good

jo

Travelled with partner
Disliked: Amenities
Pool was closed as well as fitness center. Hotel great location just needed updates
Stayed 2 nights in Apr 2025

6/10 Okay

steve

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Updating is needed.
Stayed 3 nights in Apr 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Shower needs attention
Stayed 1 night in Apr 2025

6/10 Okay

James, Marietta

Travelled with partner
Liked: Staff & service
PROs: Great location. Breakfast is a typical Embassy Suites buffet... very good, Complementary Happy hour is nice, Room layout is good, Shower had great water pressure, A/C blew like a hurricane. CONs: A little run down and in disrepair. Our shower rod was falling off the wall. The carpet looked like it was the original (1840). Not a great value... I paid $411/night (all in) and you've expect a lot more for that price.
Stayed 3 nights in Apr 2025

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in desperate need of updating/renovating. There was construction being performed on the outside of the building and we were not told about it prior to booking. Just beware the hotel is extremely old and has not been updated. The bathrooms have cracked and dirty grout, peeling paint on doors, dirty/stained carpet and creaky floors that had to have bothered our neighbors below us. The staff offered to move us to another room, but the only difference was it had taller ceilings. It was nice of them to try and make it better. There are plenty of great hotels to choose from downtown. I would steer clear of this one until it has undergone a renovation.
Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Travelled with family
Liked: Amenities
Good location and staff was great. Very friendly! I thought the hotel itself needs refreshing. Felt drab and musty. Wall paper in our bath was coming off the wall, rusty drip lines in shower , no window in the room which is a little claustrophobic and at least in my home state a fire hazard. Room was a comfortable temperature but I had to sleep on the couch the last night as the mattress was too soft for my back.
Stayed 4 nights in Apr 2025

6/10 Okay

Susan

Stayed 2 nights in Apr 2025

4/10 Poor

Dana

Liked: Staff & service
Disliked: Property conditions & facilities

Getting more run down every year

Slow check in because room not ready. Hotel under construction, resulting in a complete lack of the outdoor patio space, which is one of the reasons we selected this hotel. The rooms have also gotten very rundown even beyond what they were and past years. The couch was broken, wallpaper peeling off of walls, rusted chrome fixtures, uncomfortable beds and pillows, and stains on the furniture. Badly in need of upgrade.
Stayed 3 nights in Apr 2025