Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Choose dates to view prices

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Indoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Daily cooked-to-order breakfast for a fee
Reception

Overview of Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
400 Second Ave, South Charleston, WV, 25303
  • Popular LocationCharleston Coliseum & Convention Center5 min drive
  • Popular LocationCharleston Town Center5 min drive
  • Popular LocationUniversity of Charleston9 min drive
  • AirportCharleston, WV (CRW-Yeager)11 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

South Charleston

At Holiday Inn Hotel & Suites Charleston West, an IHG Hotel, you'll be 4.1 km (2.6 mi) from Jefferson Park and 5.4 km (3.4 mi) from Charleston Coliseum & Convention Center. Highlights at this hotel include an indoor swimming pool, free self parking, and a free airport shuttle. .Mosa's Bar and Grille serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. 10000 square feet (929 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free RV/bus/truck parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this South Charleston hotel include Charleston Town Center and Dunbar Park.

What's nearby

  • Charleston Coliseum & Convention Center - 5 min drive
  • Charleston Town Center - 5 min drive
  • North Charleston Recreation Center - 6 min drive
  • Shawnee Sports Complex - 8 min drive
  • University of Charleston - 9 min drive

Getting around

  • Charleston Station - 6 min drive
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • McDonald's - 4 min drive
  • Taco Bell - 3 min drive
  • The Olive Tree Cafe & Catering - 2 min walk
  • McDonald's - 4 min drive
  • Rally's - 4 min drive

About this property

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Suburban hotel with free airport shuttle and free local area shuttle
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Holiday Inn Hotel & Suites Charleston West, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available.

This South Charleston hotel is smoke free.

  • Deli
  • Business facilities
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This South Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 9.99 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mosa's Bar and Grille

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel on 26 May 2024 start from NZ$207.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Yep, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel have a pool?

Yep, and guests recommend it! Holiday Inn Hotel & Suites Charleston West, an IHG Hotel has a pool and an indoor pool.

Is Holiday Inn Hotel & Suites Charleston West, an IHG Hotel family-friendly?

You bet! With amenities like an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is a hit with families.

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered daily.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Furry friends are welcome at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel, with food and water bowls on offer.

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 950 reviews" "
Rating 8 - Good. 283 out of 950 reviews" "
Rating 6 - Okay. 91 out of 950 reviews" "
Rating 4 - Poor. 56 out of 950 reviews" "
Rating 2 - Terrible. 27 out of 950 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
In town for a move. Our room and breakfast was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family trip
Weekend family trip! We went on a family weekend family trip from NC ! Pool and employees was great!
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a hotel and everyone was sold out but them. The hotel was so nice and clean. We really enjoyed our stay.
Stayed 1 night in Oct 2023