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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

Photo gallery for The Palmetto Hotel

Lobby
Bar (on property)
View from property
Premium Room, Multiple Beds, Balcony
Penthouse (Redemption)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry
  • Housekeeping
The current price is NZ$597
includes taxes & fees
26 May - 27 May

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Waterfront Park
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

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15 May - 16 May
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About the area

Charleston

The Palmetto Hotel places you steps from Port of Charleston Cruise Terminal and within a short 5-minute stroll of Charleston City Market. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and free use of bicycles. Each morning free English breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a short walk of this 4-property class Charleston Historic District hotel include Waterfront Park and within a 15-minute walk you'll find College of Charleston.

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk - 0.3 km
  • Charleston City Market - 3 min walk - 0.3 km
  • Waterfront Park - 3 min walk - 0.3 km
  • College of Charleston - 11 min walk - 0.9 km
  • South Carolina Aquarium - 19 min walk - 1.6 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Conference rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

What is the cancellation policy at The Palmetto Hotel?

The Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmetto Hotel?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on 26 May 2025 start from NZ$596.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmetto Hotel?

Yep, The Palmetto Hotel has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to The Palmetto Hotel?

The closest beach to The Palmetto Hotel is Folly Island Beaches (13.6 km).

What makes The Palmetto Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Palmetto Hotel.

Does The Palmetto Hotel serve breakfast?

Yep, our visitors are hooked on the free English brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Palmetto Hotel?

No, The Palmetto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmetto Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palmetto Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 563 out of 710 reviews
Rating 8 - Good. 85 out of 710 reviews
Rating 6 - Okay. 38 out of 710 reviews
Rating 4 - Poor. 15 out of 710 reviews
Rating 2 - Terrible. 9 out of 710 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, nice room. Great location
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff, gorgeous aesthetic

Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast, great location. Loved the complimentary welcome cocktail. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience!

The smell when you walk in the place was magical! Buy a candle!! The rooms are so beautiful! We loved the balcony! The shower and bathroom were amazing as well! The staff were so friendly. The bartender was super nice! Ryan helped me upstairs with ice. They gave us great recommendations for food! Great place to stay!
Stayed 1 night in Jan 2025

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice boutique hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Great hotel. Awesome location. Everyone was so nice and informative. Bartender, Dylan awesome!! Loved our stay. Reception was also fabulous. Can’t wait to stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tilden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice. Gorgeous hotel and excellent service.
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little boutique hotel on East Bay Street convenient to great restaurants and shopping. The staff was very helpful and always smiling. We loved our room. Lots of light, big bathroom, balcony overlooking East Bay. A very nice continental breakfast. And as a bonus Carmella's is right next door. Open til midnight. Best carrot cake ever! Hey - you're on vacation!
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a perfect location. Our room was very comfortable with a large bathroom and super shower. The breakfast was wonderful with delicious pastries, biscuits and grits. It’s as good as I’ve had at any European hotel. The afternoon cocktail was very nice and the bar and lobby very attractive. I would love to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 2 nights in Jan 2025

10/10 Excellent

ALLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff, but no sound barrier

The location is prime. It was pretty much walkable too all popular restaurants and various sights - The Battery, Rainbow Row, City Market, Ft. Sumpter Visitor Center, etc. Hotel was nice with a nice lobby and bar to hang out in. The staff at the Palmetto was attentive and extremely helpful. Also spent a lot of time at Carmella's next door (awesome coffee/dessert bar). The room was nice. The shower could have been cleaner. The biggest 'con' to our stay was the fact that the walls seemed paper thin. I get most hotels you're going to hear people in the hallways (doors closing, etc.). But this is the first time where the conversation, snoring as well as the couple's "activity" next door were all very audible. Not sure if the hotel is in a historic building and that is just the norm.... But Spotify was doing a LOT of overtime playing thunderstorm sounds every night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful, spacious rooms. Clean and well cared for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was fine but a full time restaurant would be nice
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Great location
Stayed 2 nights in Dec 2024

8/10 Good

Elina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024