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AC Hotel Charlotte Ballantyne

3.5 star property

Photo gallery for AC Hotel Charlotte Ballantyne

Lounge
Meeting facility
Lobby lounge
Garden
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$243
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪10 min walk‬
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, Ballantyne's Backyard
    ‪12 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

At AC Hotel Charlotte Ballantyne, you'll be 6 km (3.8 mi) from Carolina Place and 9.9 km (6.2 mi) from Quail Hollow Club. Highlights at this Mediterranean hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, AC Kitchen, is open for breakfast. 6246 square feet (580 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Ballantyne hotel include Phillips Place and SouthPark Mall.

What's nearby

  • Reclining Bulls Statue - 10 min walk - 0.9 km
  • The Amp Ballantyne - 10 min walk - 0.9 km
  • Ballantyne Country Club - 12 min walk - 1.0 km
  • Ballantyne's Backyard - 12 min walk - 1.0 km
  • University Park Baptist Church - 3 min drive - 2.1 km

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas International Airport (CLT) - 22 min drive

Restaurants

  • ‪Circle K - ‬12 min walk
  • ‪Sabor Latin Street Grill - ‬6 min walk
  • ‪Sushi Hana - ‬11 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬12 min walk

About this property

AC Hotel Charlotte Ballantyne

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square metres) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness centre, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This Mediterranean Charlotte hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 6246 sq ft of conference space
  • 580 sq. m of conference space
  • Built in 2021
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Aloft Charlotte Ballantyne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,002 reviews
The price is NZ$212
includes taxes & fees
5 Apr - 6 Apr
Aloft Charlotte Ballantyne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.00 for adults and from USD 12.00 for children
  • Covered self-parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

Frequently asked questions

What is the cancellation policy at AC Hotel Charlotte Ballantyne?

AC Hotel Charlotte Ballantyne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Charlotte Ballantyne?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at AC Hotel Charlotte Ballantyne on 5 Apr 2026 start from NZ$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel Charlotte Ballantyne?

Yep, AC Hotel Charlotte Ballantyne has a covered self car park for USD 20.00 per day. A self car park is also available, for a fee.

Is AC Hotel Charlotte Ballantyne family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel Charlotte Ballantyne is a hit with families.

Does AC Hotel Charlotte Ballantyne serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at AC Hotel Charlotte Ballantyne?

No, AC Hotel Charlotte Ballantyne does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Charlotte Ballantyne?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at AC Hotel Charlotte Ballantyne?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AC Hotel Charlotte Ballantyne?

No, only service animals are allowed.

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 539 reviews
Rating 8 - Good. 60 out of 539 reviews
Rating 6 - Okay. 13 out of 539 reviews
Rating 4 - Poor. 11 out of 539 reviews
Rating 2 - Terrible. 15 out of 539 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Courtney, Columbia

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint we were not given the details on the free breakfast and thus we missed it. Very disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Overall pleasant stay! Modern, but still comfortable. Good size rooms. Amazing, convenient location. Zinicola restaurant near by is a must-try! Cons: No room service. Out of the four staff members I encountered, I’d say only one was actually friendly. The others made weren’t rude, but transactional and flat. Odd water/ice station set-up, that didn’t seem hygienic.
Stayed 2 nights in Dec 2025

10/10 Excellent

joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, staff was amazing, and the area was near a lot of restaurants. I slept well, the area was quiet and peaceful, and anything i needed within the moment of being there was fulfilled. Excellent stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Randi

Stayed 1 night in Dec 2025

10/10 Excellent

Adrianna

Stayed 1 night in Dec 2025

2/10 Terrible

CHIACHE

Stayed 1 night in Dec 2025

8/10 Good

Shani

Stayed 1 night in Dec 2025

10/10 Excellent

Caleb

Stayed 2 nights in Dec 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked a better Marriott, but were bumped due to overbooking. Not happy here. It is a minimalist, dingy property. The staff is great, though.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stuff that went out of the way for me
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Stayed 2 nights in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so great and the room was amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Alisha

Stayed 1 night in Dec 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities
Very clean rooms, friendly staff, and great location. Perfect for my weekend staycation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandi

Stayed 3 nights in Nov 2025

10/10 Excellent

Syailin

Stayed 3 nights in Nov 2025

10/10 Excellent

Shiquanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Ugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and really helpful.however the room had a foul smell coming from the bathroom. Overall stay was pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerry

Stayed 1 night in Nov 2025

10/10 Excellent

rayshawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashaunti

Stayed 1 night in Nov 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Sysser

Stayed 1 night in Nov 2025