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AC Hotel Charlotte Ballantyne

3.5 star property
Mediterranean hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for AC Hotel Charlotte Ballantyne

Lounge
View from property
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is NZ$313
includes taxes & fees
25 May - 26 May

Explore the area

Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Carolina Place
    ā€Ŗ8 min driveā€¬
  • Quail Hollow Club
    ā€Ŗ11 min driveā€¬
  • Carowinds Theme Park
    ā€Ŗ18 min driveā€¬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ā€Ŗ22 min driveā€¬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

At AC Hotel Charlotte Ballantyne, you'll be 6 km (3.8 mi) from Carolina Place and 9.9 km (6.2 mi) from Quail Hollow Club. Highlights at this Mediterranean hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, AC Kitchen, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. 6246 square feet (580 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM. .Places within a 15-minute drive of this 3.5-property class Ballantyne hotel include Phillips Place and SouthPark Mall.

What's nearby

  • The Amp Ballantyne - 13 min walk - 1.1 km
  • Carolina Place - 8 min drive - 6.1 km
  • Quail Hollow Club - 11 min drive - 10.0 km
  • SouthPark Mall - 14 min drive - 13.5 km
  • Carowinds Theme Park - 18 min drive - 15.4 km

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas International Airport (CLT) - 22 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬7 min walk
  • ā€ŖBad Daddy's - ā€¬7 min walk
  • ā€ŖLibretto's Pizzeria - ā€¬9 min walk
  • ā€ŖPanera Bread - ā€¬3 min walk
  • ā€ŖDuckworth's Grill & Taphouse Ballantyne - ā€¬7 min walk

About this property

AC Hotel Charlotte Ballantyne

Mediterranean hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square metres) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness centre, a garden, and dry cleaning/laundry services. Self parking is free.

This Mediterranean Charlotte hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 6246 sq ft of conference space
  • 580 sq. m of conference space
  • Built in 2021
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

Frequently asked questions

What is the cancellation policy at AC Hotel Charlotte Ballantyne?

AC Hotel Charlotte Ballantyne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Charlotte Ballantyne?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at AC Hotel Charlotte Ballantyne on 25 May 2025 start from NZ$313.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel Charlotte Ballantyne?

Yep, AC Hotel Charlotte Ballantyne has a free self car park.

Is AC Hotel Charlotte Ballantyne family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel Charlotte Ballantyne is a hit with families.

Does AC Hotel Charlotte Ballantyne serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at AC Hotel Charlotte Ballantyne?

No, AC Hotel Charlotte Ballantyne does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Charlotte Ballantyne?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at AC Hotel Charlotte Ballantyne?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AC Hotel Charlotte Ballantyne?

No, only service animals are allowed.

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 340 reviews
Rating 8 - Good. 42 out of 340 reviews
Rating 6 - Okay. 10 out of 340 reviews
Rating 4 - Poor. 9 out of 340 reviews
Rating 2 - Terrible. 14 out of 340 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Excellent customer service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

10/10 Excellent

ric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot!
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Lele

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable spot.
Stayed 1 night in Nov 2024

10/10 Excellent

Blake

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was okay, my expectations were quite high based on how the hotel promotes itself. However, I became quite disappointed, even more during checkout because of their unprofessional front desk staff. I find it quite rude when I am voicing an issue/concern and the only thing I can get is someone abruptly hanging up and saying ā€œOkay bye byeā€. Iā€™ve worked a lot of hospitality jobs and have worked in customer service for years as a team leader; if a customer is complaining about something, the staff should know how to speak professionally from beginning to end. But the lady who has short hair and worked there that New Year Morning did not do her job correctly, ruined the rest of the experience for me. First timer, wonā€™t come again. P.S. I called to see why the other staff told me incorrect instructions; either he wasn't listening to the question I asked or he simply did not know (I doubt it).
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yusleidys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great rooms and excellent bar drinks. The Hestia Rooftop was exceptional!
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean facilities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Isela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and elegant!
Stayed 1 night in Dec 2024

10/10 Excellent

Isela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez hospedada en este hotel y me encantĆ³. Muy limpio y elegante y a un precio muy accesible. Definitivamente lo recomiendo
Stayed 1 night in Dec 2024

10/10 Excellent

Nafisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Would recommend 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

Amazing Staff , close to many places and comfy experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Santosh

Stayed 1 night in Nov 2024

10/10 Excellent

Chasity

Stayed 1 night in Nov 2024

10/10 Excellent

Renato

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was niceā€¦.i could not figure out how to change template in room as it was a bit cool. But all in all, it was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Genesys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Dec 2024