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Aloft Charlotte City Center

3.0 star property

Photo gallery for Aloft Charlotte City Center

Bar (on property)
Exterior
Fitness facility
Reception
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$267
includes taxes & fees
16 Apr - 17 Apr

Explore the area

View map
210 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

Aloft Charlotte City Center puts you in the heart of Charlotte, connected to a shopping centre and within steps of Queen City Quarter and Bank of America Corporate Center. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .W-XYZ Bar is the hotel's own bar. 2497 square feet (232 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. To-go breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Uptown Charlotte hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Queen City Quarter - 1 min walk - 0.1 km
  • Spectrum Center - 2 min walk - 0.2 km
  • Charlotte Convention Center - 7 min walk - 0.7 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪RedEye Diner - ‬1 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬4 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

Aloft Charlotte City Center

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 45 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self-parking fee: USD 45 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Frequently asked questions

What is the cancellation policy at Aloft Charlotte City Center?

Aloft Charlotte City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Charlotte City Center?

As of 12 Apr 2026, prices found for a 1-night stay for 2 adults at Aloft Charlotte City Center on 16 Apr 2026 start from NZ$267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Charlotte City Center?

Yep, Aloft Charlotte City Center has a covered self car park with in/out privileges for USD 45 per night. A self car park is also available, for a fee.

Is Aloft Charlotte City Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Aloft Charlotte City Center is a hit with families.

Does Aloft Charlotte City Center serve breakfast?

Sure does, to-go brekkie is on offer weekdays between 7:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Aloft Charlotte City Center?

No, Aloft Charlotte City Center does not offer an airport shuttle service.

What time are check-in & check-out at Aloft Charlotte City Center?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Aloft Charlotte City Center?

Furry friends are welcome at Aloft Charlotte City Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Aloft Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1011 reviews
Rating 8 - Good. 183 out of 1011 reviews
Rating 6 - Okay. 144 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 61 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless and the bed was so comfortable. Would like to know the brand of pillows as they were so comfortable!! Also, staff was extreemly friendly and helpful. The only comment I would have is that the valet parking was hard to find for someone from out of town. Otherwise everything was fantastic!!
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 4 nights in Dec 2025

6/10 Okay

Basak

There was some
Stayed 4 nights in Sep 2025

6/10 Okay

Tiffany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. No amenities though
Stayed 1 night in Dec 2025

8/10 Good

carvel

Stayed 3 nights in Dec 2025

6/10 Okay

James

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lobby With Pool Table Was A Plus!
Stayed 4 nights in Dec 2025

4/10 Poor

Zijun

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay. My favorite place to book when I go to Charlotte for sporting events.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Hotel fairly empty before holidays. Staff very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

MAUREEN

Liked: Cleanliness, amenities, property conditions & facilities
We love Aloft! This is our 4th year staying for the Panthers Christmas game. Greta location, great service, great rooms. Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and everyone was friendly and welcoming. It was convenient and perfect for our concert weekend!
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Cute room, soft bed, close to everything we
Stayed 1 night in Dec 2025

4/10 Poor

Denise

Stayed 1 night in Dec 2025

6/10 Okay

Robin

Stayed 3 nights in Dec 2025

10/10 Excellent

Damian

Stayed 3 nights in Dec 2025

6/10 Okay

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and Hotel was clean. The lobby was alittle difficult to find because of the shops and restaurants underneath. The Lounge and Bar Area we really enjoyed, especially with having the games available.
Stayed 3 nights in Dec 2025

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
great
Stayed 3 nights in Dec 2025

4/10 Poor

Adam

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is poorly ran, they refused to give me 2 room keys. The elevator key access pad didn’t work 1/2 the time and staff dismissed our concerns. Definitely won’t stay again
Stayed 1 night in Dec 2025

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was neglected. Peeling wallpaper and patched wallpaper on the walls. rundown room. We didn't have hot water at bedtime or to shower in the morning. staff was barely sympathetic.
Stayed 1 night in Dec 2025

6/10 Okay

Leanna

Travelled with family
Liked: Cleanliness, staff & service
The room was mediocre. The temperature was chilly, cold air was coming out of the unit no matter how high we tried to turn the heat up. Would prefer to have an ice machine available.
Stayed 2 nights in Nov 2025

8/10 Good

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is 3rd time staying at this hotel. The room we had this time was street side and you could hear traffic on the 8th floor. Was not so pleasant when trying to sleep and loud cars revved their engines. Was disappointed at how little there was at the now City Center. When was Epi Center there were so many places to go. Kinda sad.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was decent overall; however, the rooms require some updating. Upon arrival, the bathroom light was not working and the toilet wasn’t functioning properly. We had to fix it ourselves, which shouldn’t happen during a stay
Stayed 1 night in Nov 2025

10/10 Excellent

Kenya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the bar !
Stayed 1 night in Nov 2025