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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Hotel in Charlotte with free breakfast and 24-hour fitness centre

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
Deluxe Room, 1 King Bed
Exterior
Standard Room, 2 Double Beds, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Bathtub

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is NZ$151
includes taxes & fees
22 May - 23 May

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Sportsplex at Matthews
    ‪7 min drive‬
  • SouthPark Mall
    ‪15 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.2 out of 5, Very good, 1,000 reviews
The price is NZ$282
includes taxes & fees
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About the area

Charlotte

At The Independence Inn Charlotte/Matthews Hotel you'll be 2.7 km (1.7 mi) from McAlpine Creek Greenway and 4.1 km (2.5 mi) from Novant Health Matthews Medical Center. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. .Attractions within a 15-minute drive of this 3-property class East Forest hotel include Spectrum Center and Bank of America Stadium.

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive - 4.2 km
  • Sportsplex at Matthews - 7 min drive - 5.6 km
  • Bojangles' Coliseum - 10 min drive - 11.1 km
  • Spectrum Center - 13 min drive - 15.0 km
  • SouthPark Mall - 15 min drive - 13.5 km

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel in Charlotte with free breakfast and 24-hour fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Independence Inn Charlotte/Matthews Hotel. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
The Independence Inn Charlotte/Matthews Hotel offers 93 accommodations with a safe and free newspapers. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

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3.4 out of 5, 1,012 reviews
The price is NZ$131
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is parking available at The Independence Inn Charlotte/Matthews Hotel?

Yep, The Independence Inn Charlotte/Matthews Hotel has a free self car park.

How much does it cost to stay at The Independence Inn Charlotte/Matthews Hotel?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at The Independence Inn Charlotte/Matthews Hotel on 22 May 2025 start from NZ$151.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at The Independence Inn Charlotte/Matthews Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Independence Inn Charlotte/Matthews Hotel serve breakfast?

Sure does, free buffet brekkie is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at The Independence Inn Charlotte/Matthews Hotel?

No, The Independence Inn Charlotte/Matthews Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Independence Inn Charlotte/Matthews Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?

No, only service animals are allowed.

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 231 reviews
Rating 8 - Good. 46 out of 231 reviews
Rating 6 - Okay. 35 out of 231 reviews
Rating 4 - Poor. 20 out of 231 reviews
Rating 2 - Terrible. 24 out of 231 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, charlotte

Liked: Property conditions & facilities
staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not ce rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Stayed 2 nights in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

haleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and great breakfast
Stayed 1 night in Feb 2025

4/10 Poor

Maria

Stayed 1 night in Feb 2025

8/10 Good

Sharese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Its good for a last minute pick...the plus was the chills right by it
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good free breakfast. Very nice stay. Thank you very much
Stayed 3 nights in Jan 2025

10/10 Excellent

JOHANA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y limpio
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the employees!

Comfortable rooms and great service! The employees was very nice and quick!
Stayed 1 night in Jan 2025

10/10 Excellent

Dominique

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service
Staff here were great they really helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and the staff service and attention is very good.
Stayed 1 night in Jan 2025

6/10 Okay

Nancy A

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Unsatisfactory Stay

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

José

Stayed 1 night in Jan 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities

Weekend trip

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Staff & service, room comfort
Disliked: Cleanliness

Average for the money!

They stay was wonderful and the staff was great at all my requests except for the extra pullows. However, as i was in my 4oom to drink the coffee the machine didnt work and there was still a used pod in the machine. The bed was nice but the tub in the bathroom was dirty and the sink clogged up so i could barely use it.
Stayed 1 night in Jan 2025

10/10 Excellent

Lester

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Ona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

JAK

Stayed 2 nights in Jan 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025