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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
Standard Room, 2 Double Beds, Refrigerator & Microwave
Point of interest
Point of interest
Standard Room, 1 King Bed, Accessible, Bathtub

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Bojangles' Coliseum
    ‪11 min drive‬
  • Spectrum Center
    ‪16 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Designer toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Designer toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

At The Independence Inn Charlotte/Matthews Hotel, you'll be 11 km (6.9 mi) from Bojangles' Coliseum and 11.3 km (7 mi) from Ovens Auditorium. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. .Places within a 15-minute drive of this 3-property class East Forest hotel include Spectrum Center and Queen City Quarter.

What's nearby

  • Bojangles' Coliseum - 11 min drive - 12.3 km
  • Ovens Auditorium - 11 min drive - 12.3 km
  • Spectrum Center - 16 min drive - 18.0 km
  • SouthPark Mall - 16 min drive - 13.4 km
  • Bank of America Stadium - 17 min drive - 19.3 km

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Independence Inn Charlotte/Matthews Hotel. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
The Independence Inn Charlotte/Matthews Hotel offers 93 accommodations with a safe and free newspapers. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Similar properties

Standard Room, 2 Queen Beds, Non Smoking

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,023 reviews
The price is NZ$149
includes taxes & fees
6 July - 7 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is parking available at The Independence Inn Charlotte/Matthews Hotel?

Yep, The Independence Inn Charlotte/Matthews Hotel has a free self car park.

Are there hot tubs in the rooms at The Independence Inn Charlotte/Matthews Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Independence Inn Charlotte/Matthews Hotel serve breakfast?

Sure does, free buffet brekkie is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at The Independence Inn Charlotte/Matthews Hotel?

No, The Independence Inn Charlotte/Matthews Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Independence Inn Charlotte/Matthews Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?

No, only service animals are allowed.

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 293 reviews
Rating 8 - Good. 56 out of 293 reviews
Rating 6 - Okay. 51 out of 293 reviews
Rating 4 - Poor. 30 out of 293 reviews
Rating 2 - Terrible. 30 out of 293 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DIANE, Austin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Matt

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me
Stayed 1 night in Mar 2025

8/10 Good

Bethany

Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia D

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property for staying
Stayed 1 night in Jan 2025

2/10 Terrible

Telma Ramirez

Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpet smells bad, bathtub dripping, people fighting in hallway and outside building, horrible place.
Stayed 2 nights in Mar 2025

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service
It is an old hotel not refurbished they just put lipstick on it.
Stayed 1 night in Mar 2025

8/10 Good

Terra

Liked: Cleanliness, property conditions & facilities
I like the front desk customer service very nice
Stayed 1 night in Mar 2025

8/10 Good

Alfredo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property because it was right beside chilis
Stayed 2 nights in Mar 2025

10/10 Excellent

Keeanna

Liked: Property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful employees.
Stayed 4 nights in Mar 2025

6/10 Okay

Gregory

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Disliked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Prudvi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Not well maintained!! Room is stinky!! Felt not very safe !!
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Front desk guys very professional/courteous/helpful. Seems to be a high traffic on right side with women getting in and out of cars and food containers scattered about on the ground. Being from the area originally and have stayed there for over 30 years, seems kinda sad this is tolerated.
Stayed 1 night in Mar 2025

8/10 Good

Terra

Great restaurant next door and walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very good and the lady in the breakfast dining area was exceptional. Look forward to coming back--tk you
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Gloria

Service is great!
Stayed 2 nights in Mar 2025

8/10 Good

reuben

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Lenia

Stayed 2 nights in Mar 2025

8/10 Good

Terra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The night attendant was not helpful 3/17
Stayed 1 night in Mar 2025