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Candlewood Suites Charlotte - Arrowood by IHG

Property class: 2.5

Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

A hotel room with a sofa, armchair, and a bed. There is a flat-screen TV mounted on the wall, a lamp, and a picture frame.
A compact kitchen with a black refrigerator, a microwave, and a dishwasher. There's a dining area with a table and chairs, and a wall-mounted lamp.
A compact hotel room with a kitchenette, a desk with a chair, a TV, and a bed.
A hotel room with a kitchenette, a bed, a desk, a chair, and a sofa.
A patio area with a Weber grill and a covered grill cart, set against a wooden fence and a brick floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$191
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪13 min walk‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, two bedside tables with lamps, a chair, a heater, and a window with curtains.

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

A compact kitchen with a refrigerator, microwave, and dishwasher. There's a small dining area with a table and chair.

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a chair, a heater, and a window with curtains.

Studio Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a sofa, a round coffee table, a bed, a TV, and a painting on the wall.

Studio Suite, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (2 Queen Beds)

A modern kitchen with a dining area, featuring a dark wood table, chairs, and a refrigerator.

Suite, 1 Bedroom (2 Queen Beds)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

A modern kitchen with a dining area, featuring a dark wood table, chairs, and a refrigerator.

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

A modern kitchen with a dining area, featuring a dark wood table, chairs, and a refrigerator.

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

A compact kitchen with a refrigerator, microwave, and dishwasher. There's a small dining area with a table and chair.

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

View all photos for Room STANDARD

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Room STANDARD

  • 5 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 5
  • Free wired internet

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A modern lobby with a seating area, a large abstract painting, and a staircase.

Hyatt Place Charlotte/Arrowood

Arrowood
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.4 out of 10, Good, 1,288 reviews
The price is NZ$179
includes taxes & fees
4 Oct - 5 Oct
Hyatt Place Charlotte/Arrowood

About the area

Charlotte

At Candlewood Suites Charlotte - Arrowood by IHG, you'll be 8.7 km (5.4 mi) from Carowinds Theme Park and 9.4 km (5.8 mi) from Carolina Place. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 15-minute drive of this Arrowood hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Ramblewood Park - 13 min walk - 1.1 km
  • Carowinds Theme Park - 6 min drive - 8.2 km
  • Bank of America Stadium - 12 min drive - 16.8 km
  • Charlotte Convention Center - 13 min drive - 15.4 km
  • Spectrum Center - 14 min drive - 16.1 km

Getting around

  • Archdale Station - 5 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas International Airport (CLT) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬4 min drive
  • ‪TWC Cafeteria - ‬4 min drive
  • ‪Wendy's - ‬4 min walk

About this property

Candlewood Suites Charlotte - Arrowood by IHG

Candlewood Suites Charlotte - Arrowood by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Similar properties

A modern lobby with a seating area, a large abstract painting, and a staircase.
Hyatt Place Charlotte/Arrowood
Arrowood
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,288 reviews
The price is NZ$179
includes taxes & fees
4 Oct - 5 Oct
Hyatt Place Charlotte/Arrowood

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Frequently asked questions

What is the cancellation policy at Candlewood Suites Charlotte - Arrowood by IHG?

Candlewood Suites Charlotte - Arrowood by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Charlotte - Arrowood by IHG?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Charlotte - Arrowood by IHG on 27 Sept 2026 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Charlotte - Arrowood by IHG?

Yep, Candlewood Suites Charlotte - Arrowood by IHG has a free self car park.

Does Candlewood Suites Charlotte - Arrowood by IHG have a pool?

Candlewood Suites Charlotte - Arrowood by IHG has a seasonal outdoor pool. The pool is open from May to September.

Are there hot tubs in the rooms at Candlewood Suites Charlotte - Arrowood by IHG?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Candlewood Suites Charlotte - Arrowood by IHG?

No, Candlewood Suites Charlotte - Arrowood by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Charlotte - Arrowood by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 342 reviews
Rating 8 - Good. 87 out of 342 reviews
Rating 6 - Okay. 59 out of 342 reviews
Rating 4 - Poor. 26 out of 342 reviews
Rating 2 - Terrible. 30 out of 342 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the staff to the room everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet & peaceful during day & night
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable hotel and the front desk staff was very nice upon check in we loved it!! We will be back 🙂
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues.with the property during my stay.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just okay nothing spectacular
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Micheel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and having the kitchen area in room was nice, but there was some noticeable room damage in the that was not well repaired.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Verified review

2/10 Terrible

Sherene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I found roaches crawling in my bathroom and on the kitchen counter.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay in

Good hotel stay and clean
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at Candlewood Suites
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thre stay was very good i liked the fact that housekeeping didn't go in your room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it felt like home
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Very clean easy parking
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Victoria

Liked: Amenities
Nice stay
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good clean stay and convienient
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Tranise

Liked: Cleanliness, staff & service, amenities
walls are thin. but stay was good overall.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect stay. They have everything we need for a perfect gateway.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marcos

Ok
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly room was clean no complaints
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Tawanna

Disliked: Cleanliness, amenities, property conditions & facilities
Room very nasty had roaches in the room, No breakfast as promised 0/10
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Evangela

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not clean. They have roaches, the first room I was placed in only 1 of the beds was clean the other bed had a big nasty grease stains and foot prints on the sheets. The second room I was switched to smelled liked animals, had a formal leak under the bathroom sink and they left dirty towels under bathroom sink, the bed I slept on felt like the springs were coming through the mattress, the pillows smelt old as if they never had been cleaned or changed out in years, the lamp on the table was falling apart, they had wet tissue balls on the bathroom wall. This property should not be listed as part of the IHG brand as it gives them a bad reputation.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The man who checked us in was so welcoming helpful and nice!
Stayed 1 night in Oct 2024