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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Lobby
Down duvets, pillow-top beds, desk, laptop workspace
Business centre
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$147
includes taxes & fees
31 May - 1 June

Explore the area

View map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for King Room - Non-Smoking

Down duvets, pillow-top beds, desk, laptop workspace

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

Down duvets, pillow-top beds, desk, laptop workspace

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

Down duvets, pillow-top beds, desk, laptop workspace

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(124 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Parking included
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The price is NZ$128
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31 May - 1 June
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About the area

Matthews

At Comfort Inn Matthews - Charlotte you'll be 2.8 km (1.7 mi) from Novant Health Matthews Medical Center and 2.9 km (1.8 mi) from Bowlero Matthews. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 1798 square feet (167 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and NASCAR Hall of Fame.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • Spectrum Center - 17 min drive - 20.3 km
  • SouthPark Mall - 17 min drive - 14.8 km
  • Bank of America Stadium - 18 min drive - 21.6 km
  • Carowinds Theme Park - 23 min drive - 41.5 km

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas International Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1798 sq ft of conference space
  • 167 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
Stallings
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,000 reviews
The price is NZ$136
includes taxes & fees
31 May - 1 June
Quality Inn & Suites Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

What is the cancellation policy at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on 31 May 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Matthews - Charlotte?

Yep, Comfort Inn Matthews - Charlotte has a free self car park and free RV/bus/truck parking.

Does Comfort Inn Matthews - Charlotte have a pool?

Comfort Inn Matthews - Charlotte has a seasonal outdoor pool. The pool is open from September to October.

Is Comfort Inn Matthews - Charlotte family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn Matthews - Charlotte is a hit with families.

Does Comfort Inn Matthews - Charlotte serve breakfast?

Yeah, travelers love the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Comfort Inn Matthews - Charlotte?

No, Comfort Inn Matthews - Charlotte does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Matthews - Charlotte?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn Matthews - Charlotte?

No, only service animals are allowed.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 603 out of 1204 reviews
Rating 8 - Good. 319 out of 1204 reviews
Rating 6 - Okay. 140 out of 1204 reviews
Rating 4 - Poor. 76 out of 1204 reviews
Rating 2 - Terrible. 66 out of 1204 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Stayed 1 night in Feb 2026

10/10 Excellent

Todd

Stayed 5 nights in Feb 2026

6/10 Okay

Malama, Cary

Overall the hotel is good but I struggled with poorly controlled heating....heating would only turn on at 76F or higher and is not self-regulated. The heating/cooling systems are overdue for serious modernization and upgrade. The carpet seemed older than 35 years old and HVAC system seemed not cleaned for a long time and could smell the dust.... The Hotel facilities are seriously overdue for modernization and upgrade
Stayed 2 nights in Feb 2026

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, would stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic, hotel is very clean. Large selection for breakfast. 5 stars
Stayed 2 nights in Feb 2026

8/10 Good

Clevette

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast!
Stayed 2 nights in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Room was clean but had a musty, dirty smell. The desk clerk was kind enough to lend room spray in order to contain the smell. The hotel could use a major upgrade.
Stayed 1 night in Feb 2026

6/10 Okay

HYUNG

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff were very pleasant, room was nice and clean. Breakfast was well stocked and had good options. Our second stay here and it will now be where we stay when we come up for hockey!
Stayed 1 night in Feb 2026

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
I came for the Hot Chocolate race and wanted easy drive to First Ward Park. The room was clean, breakfast and coffee was available to start the day. I would stay here again.
Stayed 1 night in Feb 2026

8/10 Good

Kimberly

Stayed 3 nights in Feb 2026

8/10 Good

Julianne

Travelled with family
Liked: Staff & service, amenities
Good stay
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

6/10 Okay

Zeda

Travelled with family and small children
Disliked: Amenities
I was told the room was ready and I paid $15 for early check in and walked into the room with the housekeeper still cleaning the room.
Stayed 1 night in Feb 2026

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Norma

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

8/10 Good

Irayia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Hallie, Florence

Very convenient location
Stayed 1 night in Feb 2026

6/10 Okay

Felicia

Travelled with family and small children, Business traveller
Disliked: Amenities
Room matched the price... Decent staff Breakfast was canceled due to snow storm, I only booked bc of free breakfast. I felt they should have at least had grab and go bags for guests, as no restaurants were open in the area either
Stayed 2 nights in Jan 2026

10/10 Excellent

Catrina

Everything was great except it took the heat a long time to come on.
Stayed 1 night in Feb 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

6/10 Okay

Sharon, Hartland

Travelled with partner
Staff was nice. Shower curtain was practically falling off and could have been a cleaner room. Elevator broke down while we were there.
Stayed 1 night in Jan 2026

2/10 Terrible

Karen

Disliked: Staff & service, amenities
Never again ice machine down NO USB PORT they need to update. This was emergency giveaway situation and they said it was a very good place to come to you and this was like OK let me go there. Big mistake. The tub had no stopper to take a bath trust and believe I can equip to take care of craziness. I cleaned up behind housekeeping, cause I don’t trust their cleaning and even I put a towel in the tub to sit on, but there was no stopper to take a bath.. Yeah, will not be back
Stayed 1 night in Jan 2026