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Comfort Suites Northlake

2.5 star property
Hotel with free breakfast, near Northlake Mall

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Business Suite, 1 King Bed, Accessible, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
The current price is NZ$181
includes taxes & fees
18 May - 19 May

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ā€Ŗ3 min driveā€¬
  • University of North Carolina at Charlotte
    ā€Ŗ10 min driveā€¬
  • Concord Mills
    ā€Ŗ14 min driveā€¬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ā€Ŗ17 min driveā€¬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

At Comfort Suites Northlake you'll be 1.7 km (1.1 mi) from Northlake Mall and 4.9 km (3.1 mi) from Huntersville Family Fitness and Aquatics. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchenettes. .The restaurant, Bob Evans, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. 750 square feet (68 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this North Lake hotel include University of North Carolina at Charlotte and Spectrum Center.

What's nearby

  • Northlake Mall - 16 min walk - 1.4 km
  • Concord Mills - 12 min drive - 15.5 km
  • University of North Carolina at Charlotte - 12 min drive - 14.0 km
  • Bank of America Stadium - 13 min drive - 18.6 km
  • Spectrum Center - 13 min drive - 18.5 km

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas International Airport (CLT) - 17 min drive

Restaurants

  • ā€ŖFirebirds Wood Fired Grill - ā€¬3 min drive
  • ā€ŖHickory Tavern - ā€¬12 min walk
  • ā€ŖChipotle Mexican Grill - ā€¬3 min drive
  • ā€ŖAzteca Mexican Restaurant - ā€¬3 min walk
  • ā€ŖPanera Bread - ā€¬3 min drive

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Conference rooms
  • 750 sq ft of conference space
  • 68 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

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Exterior

Drury Inn & Suites Charlotte Northlake

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,009 reviews
The price is NZ$216
includes taxes & fees
18 May - 19 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Comfort Suites Northlake?

Comfort Suites Northlake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Northlake?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Northlake on 18 May 2025 start from NZ$180.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Northlake?

Yep, Comfort Suites Northlake has a free self car park and free RV/bus/truck parking.

Does Comfort Suites Northlake have a pool?

Comfort Suites Northlake has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June 01 to September 02).

Does Comfort Suites Northlake serve breakfast?

You bet, free buffet brekkie is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Suites Northlake?

No, Comfort Suites Northlake does not offer an airport shuttle service.

Is there a bar or restaurant at Comfort Suites Northlake?

Yep, you can grab a meal at Comfort Suites Northlake's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Comfort Suites Northlake?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Northlake?

No, only service animals are allowed.

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay again

The stay was not good at all. The rooms need to be renovated. We had insects in our room, the bathroom was horrible. My fiancĆ© couldnā€™t even take a shower because of the molded caulk around the tub and the overall condition of the bathroom and shower. We will never stay here again. Yes, the beds were comfortable but the pictures donā€™t show the actual condition of the room. I should have taken pictures but ju
Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness

Bad plumbing

The toilet overflowed as soon as we got to our room. Then the Maintenance man had no tools and just tracked water all over our floor. Finally got a new room and the toilet was messed up in it too. We managed to fix it ourselves. Dirty rags were in this room. Very disappointed of this hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Jackie

Travelled with family and small children
Disliked: Property conditions & facilities
The guest service staff, along with the breakfast and housekeeping lady, were all excellent. However, the property had a noticeable smell of marijuana, both outside and in the elevators.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

The hotel itself is nice and up to date. One MAJOR issue for me is having people directly outside the main entrance smoking cigarettes and marijuana. It made me very uncomfortable. Mgt really needs to take care of that.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were outstanding. The cleaning and maintenance crew so very polite. I enjoyed meeting some of them. The young man at the front desk was very helpful, courteous, and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong odor of Marijuana in almost all areas of the hotel. Otherwise, the experience was lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Jan 2025

6/10 Okay

Alicia

Stayed 2 nights in Jan 2025

8/10 Good

Kharrolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel was good overall with nice rooms and a great breakfast. My only complaint was that they never cleaned my room throughout my stay
Stayed 2 nights in Jan 2025

6/10 Okay

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cyel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great, and Charlotte the breakfast attendant was awesome as well! The bathroom in our room couldā€™ve used a little more cleaning and the hallway smelled strong of smoke, but otherwise was a great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Kelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

jenai

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

6/10 Okay

Abraham

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Jaquez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort

Pretty average, wouldnā€™t stay here again

Front desk workers were not attentive. Room phone didnā€™t work and mentioned this to front desk, issue wasnā€™t addressed. Breakfast food wasnā€™t restocked and had moldy bagels. Also if you have a nut allergy be prepared not to eat the waffles, had banana nut waffle mix with original waffle mix and used same machine. Long term residents were loud and unsupervised children running everywhere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Walter

Stayed 1 night in Dec 2024

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

I smell smoke

This hotel smells awful. There is a pervasive stale smoke smell everywhere on the floor we were staying. It smells like tobacco and other recreational smoke. The pillows have an odor every time they are moved. It makes the whole place feel less clean. It also gives a strange vibe at check in when there is a long list of zip codes you may not come from.
Stayed 1 night in Dec 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here, staff is super duper sweet, super friendly, hotel is nice and clean everyone is very welcoming, plenty of outlets love that. Lots of smiles and just overall a good vibe
Stayed 2 nights in Dec 2024

8/10 Good

Denisse

Stayed 2 nights in Dec 2024

4/10 Poor

mahfuza

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SEENA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley, Ellsworth

Stayed 1 night in Nov 2024