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Courtyard by Marriott Charlotte Gastonia

3.0 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Courtyard by Marriott Charlotte Gastonia

Fireplace
Lobby sitting area
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$206
includes taxes & fees
6 July - 7 July

Explore the area

Map
1856 Remount Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪11 min walk‬
  • CaroMont Regional Medical Center
    ‪18 min walk‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Transf Shwr)

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

7.0 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
Sofa bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Courtyard by Marriott Ballantyne

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  • Pool
  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 575 reviews
The price is NZ$220
includes taxes & fees
20 July - 21 July
Courtyard by Marriott Ballantyne

About the area

Gastonia

At Courtyard by Marriott Charlotte Gastonia you'll be within a 15-minute walk of Eastridge Mall and 2.1 km (1.3 mi) from Mary Jo's Cloth Store. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 2876 square feet (267 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of limited parking. .With a stay at this 3-property class Gastonia hotel, you'll be 22.3 km (13.8 mi) from Charlotte Douglas Airport Overlook.

What's nearby

  • Eastridge Mall - 11 min walk - 0.9 km
  • CaroMont Regional Medical Center - 18 min walk - 1.6 km
  • Schiele Museum of Natural History - 4 min drive - 3.0 km
  • Rankin Lake Park - 5 min drive - 6.3 km
  • Belmont Abby College - 9 min drive - 11.8 km

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬13 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Courtyard by Marriott Charlotte Gastonia

Suburban hotel with fitness centre and 24-hour front desk
Courtyard by Marriott Charlotte Gastonia offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2876 square feet (267 square metres) and includes conference space. The business-friendly Courtyard by Marriott Charlotte Gastonia also features multilingual staff, a picnic area, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Gastonia hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2876 sq ft of conference space
  • 267 sq. m of conference space
  • Built in 2001
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Charlotte Gastonia offers 130 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 31-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Gastonia hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Languages

Spanish

Similar properties

Reception

Tru by Hilton Gastonia

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 422 reviews
The price is NZ$189
includes taxes & fees
31 July - 1 Aug
Tru by Hilton Gastonia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2,876 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 31-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Charlotte Gastonia
Courtyard Marriott Gastonia
Courtyard Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Gastonia
Courtyard by Marriott Charlotte Gastonia Hotel Gastonia

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Charlotte Gastonia?

Courtyard by Marriott Charlotte Gastonia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Charlotte Gastonia?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Charlotte Gastonia on 6 Jul 2025 start from NZ$205.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Charlotte Gastonia?

Yep, Courtyard by Marriott Charlotte Gastonia has a free self car park. Onsite parking is limited.

Does Courtyard by Marriott Charlotte Gastonia have a pool?

Courtyard by Marriott Charlotte Gastonia has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

What makes Courtyard by Marriott Charlotte Gastonia a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Charlotte Gastonia.

Is Courtyard by Marriott Charlotte Gastonia family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Charlotte Gastonia is a hit with families.

Does Courtyard by Marriott Charlotte Gastonia serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Courtyard by Marriott Charlotte Gastonia?

No, Courtyard by Marriott Charlotte Gastonia does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Charlotte Gastonia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Charlotte Gastonia?

Check-in begins at 3:00 PM. Check-out time is noon.

Courtyard by Marriott Charlotte Gastonia Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 161 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lynette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

4/10 Poor

Kennie

Stayed 2 nights in Mar 2025

4/10 Poor

Kennie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!!

Not the cleanest! Our car got broken into and so did my parents! Right in the parking lot! Windows busted out! This place needs security really bad! The hotel absolutely did not care they just called and woke us up and said to come downstairs and talk to police! Said it happens all the time
Stayed 3 nights in Mar 2025

10/10 Excellent

DeAnna

Stayed 2 nights in Feb 2025

10/10 Excellent

Christy

Stayed 4 nights in Mar 2025

6/10 Okay

Sherri

Travelled with family
Disliked: Staff & service
We never got housekeeping service then we were told we had to ask for housekeeping services (making the bed & fresh towels empty trash refill coffee ) so we asked twice on our last night of 3 nights and it did not happen had to make our own bed and had to go get fresh towels. This is unacceptable for the price we paid they should make the bed everyday & empty the trash and refresh towels as needed
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and the staff are friendly. It's my second time at this Courtyard.
Stayed 2 nights in Mar 2025

8/10 Good

Todd

Stayed 1 night in Mar 2025

8/10 Good

Shirkira

Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Dissapointed and subpar

It was hard booking the right room and i ended up getting one with a regular tub instead of one with the whirpool tub. The t.v was Staticky and only had cable so not a smart t.v like the mariott springhill suites. The pool center reekd heavily of chlorine and unhealthy amount that my eyes hurt just walking in. My kids wanted to indulge so i stayed less than an hour because my eyes couldnt take much longer. The lady at the bistro was kind of dumb or idk. I saw her arguing with a man who asked her for hot chocolate and she couldnt get it right and gave the man coffee. Then i got a parfait and she asked me what size i wanted there was only one. Not alot of options for breakfast or beverages. I strongly preffer the springfield suites or other marriott hotels but i dont think ill be going to the courtyard again the walls are so thin i kept waking up to hearing the downstairs neighbors and just walking in the hallway you can hear people very loudly doing their business. Its in a safe part of town but its still not a great facility
Stayed 1 night in Mar 2025

10/10 Excellent

Termario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Tyisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay ever

This has got to be the worst Courtyard experience EVER. First my PAID FOR room was cancelled because they said I didn’t check in. This was not a room guaranteed on a credit card. This was a room that was paid for. Next, the rooms are older than the Django times. There was moisture on the room window and mold on the windowsill. The sink stayed clogged most of the time that we were there. I’m not sure how they were able to be under the Marriott umbrella. This is not a hotel where I will ever venture to again. Did I mention that we also found an uninvited guest in our room yes, there was a bug.
Bug in the room
Moisture in/on the window
Mold on the window sill
Mold on the window sill
Stayed 2 nights in Feb 2025

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christy, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay

Room was nice and clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Nicole and Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leaky noises

The AC unit was making a god aweful sound so had to turn it off, which made it hot and the jacuzzzi in our room was leaking from the ceiling and could hear it dripping all night despite putting towels down to make the noise. Was told it was fixed the next day but when we got back to the room it was still leaking.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lucinda

Travelled with family

Mediocre stay

I booked this hotel vs. the others in the same area due to the listed amenities. I was rather disappointed, the pool may be indoors but it is not heated and is too cold to use. There is supposed to be a bar, but they do not have one. The “restaurant “ is very limited and not what I would consider a restaurant. There is to be a Starbucks in the hotel, but it is just a limited selection at the restaurant. The only plus is the room was clean. The beds were mediocre, not the worse but definitely not the best. The pillows are awful, as soon as you lay your head down they go flat. The staff was friendly. There is a lot of businesses for shopping and eating in the area. If I would have been informed properly, I would’ve went with a cheaper option for a two day trip.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice but noisy hvac

Lovely interior. Room nicely done. The only complaint was the hvac was extremely noisy, as if the motor was faulty. we had to turn off the heat in order to sleep. Also, while this was not huge problem for us, the tv was getting no signal.
Stayed 1 night in Jan 2025