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DoubleTree Suites by Hilton Charlotte - SouthPark

4.0 star property
Hotel with free parking, a quick walk to SouthPark Mall

Photo gallery for DoubleTree Suites by Hilton Charlotte - SouthPark

Courtyard
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$287
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
6300 Morrison Blvd, Charlotte, NC, 28211
  • Place, SouthPark Mall
    ‪5 min walk‬
  • Place, Quail Hollow Club
    ‪8 min drive‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Wet Bar)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 93 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Kitchenette)

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Wet Bar)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Living Room, Kitchenette)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room, Kitchenette)

View from room

Suite, 2 Queen Beds (Living Room, Kitchenette)

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds (Living Room, Wet Bar)

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Living Room, Wet Bar)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 93 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

At DoubleTree Suites by Hilton Charlotte - SouthPark, you'll be 0.4 km (0.3 mi) from SouthPark Mall and 6.4 km (4 mi) from Quail Hollow Club. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .Banker's Club is the hotel's own bar. Enjoy the seasonal outdoor swimming pool and pool loungers. 3055 square feet (284 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of car rentals on site. .Sights within a 10-minute drive of this SouthPark hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • SouthPark Mall - 5 min walk - 0.4 km
  • Quail Hollow Club - 8 min drive - 5.5 km
  • Spectrum Center - 11 min drive - 10.4 km
  • Charlotte Convention Center - 12 min drive - 10.8 km
  • Bank of America Stadium - 12 min drive - 11.4 km

Getting around

  • Archdale Station - 7 min drive
  • Charlotte Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 19 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Legion Brewing South Park - ‬8 min walk
  • ‪Paco's Tacos & Tequila - ‬5 min walk
  • ‪Double Tree Lobby - ‬2 min walk

About this property

DoubleTree Suites by Hilton Charlotte - SouthPark

Hotel with free parking, a quick walk to SouthPark Mall
DoubleTree Suites by Hilton Charlotte - SouthPark offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 3055 square feet (284 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Charlotte - SouthPark. Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Charlotte - SouthPark was completed in August 2019.

This Charlotte hotel is smoke free.

  • 207 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3055 sq ft of conference space
  • 284 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree Suites by Hilton Charlotte - SouthPark offers 207 accommodations with laptop-compatible safes and a safe. This accommodation offers separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

65-inch flat-screen televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Banker's Club
  • The Market Cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,055 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 for adults and from USD 10.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 02 May and close on 13 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Southpark Hotel
DoubleTree Suites Hilton Charlotte Southpark
DoubleTree Suites Hilton Hotel Charlotte Southpark
DoubleTree Suites Hilton Hotel Southpark
DoubleTree Suites Southpark
Hilton Charlotte Southpark
Hilton Southpark
Hotel Charlotte Southpark
Hotel Southpark Charlotte
Southpark Hotel
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte SouthPark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte - SouthPark Hotel
DoubleTree Suites by Hilton Charlotte - SouthPark Charlotte

Frequently asked questions

What is the cancellation policy at DoubleTree Suites by Hilton Charlotte - SouthPark?

DoubleTree Suites by Hilton Charlotte - SouthPark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Suites by Hilton Charlotte - SouthPark?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Charlotte - SouthPark on 5 Oct 2025 start from NZ$286.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Suites by Hilton Charlotte - SouthPark?

Yep, DoubleTree Suites by Hilton Charlotte - SouthPark has a free self car park.

Does DoubleTree Suites by Hilton Charlotte - SouthPark have a pool?

DoubleTree Suites by Hilton Charlotte - SouthPark has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May 02 to October 13.

Is DoubleTree Suites by Hilton Charlotte - SouthPark family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree Suites by Hilton Charlotte - SouthPark is a hit with families.

Does DoubleTree Suites by Hilton Charlotte - SouthPark serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Suites by Hilton Charlotte - SouthPark?

No, DoubleTree Suites by Hilton Charlotte - SouthPark does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Suites by Hilton Charlotte - SouthPark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree Suites by Hilton Charlotte - SouthPark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

DoubleTree Suites by Hilton Charlotte - SouthPark Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 604 out of 1013 reviews
Rating 8 - Good. 203 out of 1013 reviews
Rating 6 - Okay. 104 out of 1013 reviews
Rating 4 - Poor. 52 out of 1013 reviews
Rating 2 - Terrible. 50 out of 1013 reviews

Reviews

6/10 Okay

Heleno

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and welcoming. The hotel was very clean. Pool was beautiful, perfect temperature too!
Stayed 1 night in Jun 2025

10/10 Excellent

Valorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Need better parking and more space for parking
Stayed 1 night in Jun 2025

10/10 Excellent

Salaam

Liked: Staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for my 33rd birthday and so loved it. Very clean and comfortable my favorite was the lobby in the upstairs lobby in the foyer. The pool was closed but my room was in front of the pool it was very huge. It was March so we couldn’t get it! The people was very nice and I would go back and stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Teasia

Stayed 4 nights in Jun 2025

10/10 Excellent

Marianny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Spacious rooms with some issues

Hotel with nice rooms, issues with services. The lobby didn’t have working a/c and we waited for a hot hour to get checked in to our room. I asked for water and was told there would be some when the restaurant opened at 5 pm, an hour later. Turns out the laundry was delivered late and they were behind cleaning rooms. Then we tried to order room service for dinner and were told the grill was being cleaned and wouldn’t be ready for an hour. The rooms are really spacious and nice, although there was no hair dryer in bathroom. The pool is nice. Luckily the a/c worked everywhere else besides the lobby. The staff were all very friendly besides working up against faulty services and equipment. Maybe we stayed there on a bad weekend?
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

One Minor Issue but overall great

Overall it was a very nice property room was spacious and pool was great. We arrived in our room to a very strong mildew smell. I would have complained or asked for a different room but we were out at some other locations during a majority of the day so we only really slept. However, each time we came back it was very strong and overwhelming. I am not sure what was wet but seems like not a great room to put people in if there is in fact mildew or mold growing somewhere in there. It was not a result of us as this was the smell on our arriving to the room initially. I would have someone check on it because it is really bad. Room 249 to be exact.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwanneich

Stayed 1 night in Jun 2025

10/10 Excellent

Dwanneich

Liked: Cleanliness, staff & service, property conditions & facilities
I love how friendly the staff is, the location, cleanliness, and how spacious the suites are.
Stayed 1 night in Jun 2025

10/10 Excellent

Adeel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

WILLIAM

Travelled with family
Liked: Staff & service, room comfort
Good location. Accommodation for size of family was good. Only issue for us was Toilet seat was broke and cleanliness in room could have been a bit better but still overall good hotel. Would recommend.
Stayed 4 nights in Jun 2025

6/10 Okay

Connie

Stayed 2 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Angelica

Stayed 3 nights in Jun 2025

8/10 Good

Margaret, Johnson City

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Griffin

Travelled with family
Disliked: Property conditions & facilities, room comfort
We had a terrible stay. Air conditioner was bad in the first room. They said it was fixed but it wasn’t. Had to move rooms. That one was bad too. They finally fixed that but then got a 6am call and knock at the door about a leak in our room from the air conditioners. They also were completely confused about me purchasing breakfast in the reservation and almost charged us extra both days. Extremely stressful the entire time with our five kids
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No A/C on 90 degree weather day

The poor review relates to the A/C not working in the room. My room never got cooler than 76 degrees. I called the front desk and was told they would send someone up. No one ever came and I got tired of waiting and went to sleep. It was a very uncomfortable evening and I did not get a lot of rest. Upon checkout I informed the front desk and they simply thanked me and said they would send maintenance up. That was all they said. While waiting for my ride to pick me up I hear a couple other guests say they had the same problem at check out. I feel like some compensation would be a kind gesture.
Stayed 1 night in Jun 2025

8/10 Good

Murphey

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Anise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont have much to say this hotel was nice.This is my second time staying here.Very convenient to shopping
Stayed 2 nights in May 2025

10/10 Excellent

elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. We stayed in a double master-king suite with another couple. We loved having our own space and bathroom with a living area and small kitchen in the middle. The pool was wonderful. My only complaint was our hallway and room smelled like cigarettes. Thankfully our friends brought a box fan so we opened the balcony doors and were able to suck fresh air into the room.
Stayed 2 nights in May 2025

8/10 Good

Kurt

Stayed 1 night in May 2025