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Hilton Garden Inn Charlotte/Concord

3.0 star property
Hotel with free parking, near Concord Mills

Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Lobby
Terrace/patio
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is NZ$245
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Concord Mills
    ‪13 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Sofa bed
5 bedrooms
Private bathroom
Shower/bath combination
  • 34 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the area

Concord

At Hilton Garden Inn Charlotte/Concord you'll be within a 20-minute stroll of Concord Mills and Great Wolf Lodge Water Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and 24-hour gym. 4844 square feet (450 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Concord hotel include University of North Carolina at Charlotte and Charlotte Motor Speedway.

What's nearby

  • Great Wolf Lodge Water Park - 13 min walk - 1.1 km
  • Concord Mills - 13 min walk - 1.2 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 4 min drive - 2.7 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Concord Mills
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

  • 1 building
  • 118 guestrooms or units
  • 6 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2010
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Charlotte/Concord?

Hilton Garden Inn Charlotte/Concord offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Charlotte/Concord?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte/Concord on 2 Sept 2025 start from NZ$244.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Charlotte/Concord?

Yep, Hilton Garden Inn Charlotte/Concord has a free self car park.

Does Hilton Garden Inn Charlotte/Concord have a pool?

Hilton Garden Inn Charlotte/Concord has an indoor pool.

Does Hilton Garden Inn Charlotte/Concord have a waterslide?

No, there is no waterslide at Hilton Garden Inn Charlotte/Concord, but Great Wolf Lodge Water Park is a short 16-minute walk away.

Does Hilton Garden Inn Charlotte/Concord serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Charlotte/Concord?

No, Hilton Garden Inn Charlotte/Concord does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Charlotte/Concord?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Charlotte/Concord?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela Holland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was comfortable and the shower's water pressure was amazing! The staff was always helpful and courteous!
Stayed 2 nights in May 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and quiet area. Staff was nice and friendly.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
We arrived at like 9pm. Walked in and it was a pretty lobby. Check in took maybe 5 mins. Room was spacious and bed was comfy. My only complaint was in the bathroom. The tissues looked like they had been balled up and shoved back in the tissue box and the plug to the bath tub was pulled all the way out of the hole. The next morning we had breakfast. The grits were amazing. And the staff were really nice. Check out was hassle free.
Stayed 1 night in May 2025

10/10 Excellent

marketha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jeff

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms where dated sink in the bathroom was leaking and the room had a Musky smell
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located with lots of food options in the area
Stayed 1 night in May 2025

10/10 Excellent

Lelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maryum, Henrico

Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay room was clean bed was very comfortable
Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 1 night in May 2025

2/10 Terrible

DONDRA

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very expensive 266,00 for 1 night plus an additional 25.00 room charge incase of any damages. The check in was fast and staff was really nice, there was no luggage carts, and a long walk down a hall way to the only elevator in the lobby, with 6 floors and everyone checking in there was definitely a wait for elevator. The floors in the lobby were dirty and the elevators were not clean. The room was nice , small but clean, they take dogs at this hotel and the towels smelt like they had been washed in dog pee, they stunk bad, there were no washcloths in the room and the room temperature is set and locked, so you are unable to change room temperature. The food was absolutely horrible ,ordered for 7 and no-one could eat it there was seven of us 5 adult's 2 teenage kids in two double bed rooms, the bar service was slow only 4 people seated at the bar and i waited half an hour, was never greeted had to get her attention to please fix me a drink, she was sitting down in a long conversation with two other women . the drink was terrible so sweet just awful, I an not a picky person and i never complained to anyone there i just kept swiping my credit card paying and leaving, I don’t recommend anyone paying that amount of money for that hotel it is definitely a 1 or 2 star hotel. Oh yes and the breakfast buffets not good and it was cold, cost $13.00 person and they had no silverware had to wait 10 minutes for silverware before we could even eat.
Stayed 1 night in May 2025

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Keena

Stayed 1 night in Apr 2025

10/10 Excellent

michael, deerfield beach

Stayed 3 nights in Apr 2025

10/10 Excellent

Darrell, Louisville

Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 1 night in Apr 2025

6/10 Okay

Isaac

Business traveller, Travelled with partner
Disliked: Cleanliness
Had a roach crawl across the bathroom mirror.
Stayed 1 night in Apr 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole process was great
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, Charlotte

Stayed 1 night in Mar 2025

8/10 Good

Darrell, Louisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Terri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Will Be ONLY Stay

Arrived for check in to a room booked 3 months prior, and told 2 queen bed rooms were overbooked. I saw why...they got greedy and took in 2 busses of students, with no concern for previous reservations. Told I could check out of a king bed room in the morning, and move to the ACTUAL room I booked. This was not only wildly inconvenient, but would not work for me as I was traveling with expensive, refrigerated medication and had no where to store it between check out and check in later at 3. Asked to speak to manager, and was told he (Carl?) was on the phone. Left my number and went to dinner. Upon return, told he left for the night without calling! There's no manager on property at night!! Asked for a manager to call in the morning. Called at 11:15am, long after arrangements for check out/check in/luggage/medication would have had to be made. Decided that I would have to deal with wrong room (imagine needing 2 queens and having to make a king work for 3 days) as I had no trust for manager/property. We travel to the area twice a year, and will NOT stay there ever again. What a shame...the property os lovely, but poorly managed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laanja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and friendly and the hotel was very clean.
Stayed 1 night in Mar 2025