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Omni Charlotte Hotel

4.0 star property
Hotel with an outdoor pool, steps from Queen City Quarter

Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
View from room
Rooftop terrace
Rooftop terrace
Rooftop bar, al fresco dining, open selected days

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is NZ$322
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

49-inch LCD TV with digital channels, TV, pay films

Suite (Parlor Component - 1 Queen Murphy Bed)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(104 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

Omni Charlotte Hotel puts you in the heart of Charlotte, within steps of Queen City Quarter and Blumenthal Performing Arts Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a gym. .The restaurant, Trade Restaurant, is open for breakfast, lunch and dinner. Coin Bar (Seasonal) is the hotel's own rooftop bar, serving drinks along with lunch and light fare. Enjoy the gym and pool loungers. 15995 square feet (1486 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Uptown Charlotte hotel include Mint Museum of Craft Design and Discovery Place.

What's nearby

  • Queen City Quarter - 1 min walk - 0.2 km
  • Blumenthal Performing Arts Center - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 0.9 km

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas International Airport (CLT) - 19 min drive

Restaurants

  • ‪Halal Food Cart - ‬1 min walk
  • ‪Mortimer's Cafe and Pub - ‬1 min walk
  • ‪Tupelo Honey - ‬3 min walk
  • ‪Caribou Coffee - ‬1 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬2 min walk

About this property

Omni Charlotte Hotel

Hotel with an outdoor pool, steps from Queen City Quarter
Omni Charlotte Hotel offers its guests an outdoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 15995 square feet (1486 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 374 guestrooms or units
  • 15 levels
  • 15995 sq ft of conference space
  • 1486 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,995 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Omni Charlotte Hotel?

Omni Charlotte Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Charlotte Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Omni Charlotte Hotel on 7 Sept 2025 start from NZ$322.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Charlotte Hotel?

Yep, Omni Charlotte Hotel has covered valet parking with in/out privileges for USD 48.00 per night.

Does Omni Charlotte Hotel have a pool?

Yep, and guests love it! Omni Charlotte Hotel has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM. The swimming pool will be unavailable from February 10 2025 to August 31 2025 (dates subject to change).

What makes Omni Charlotte Hotel a romantic place to stay?

Al fresco dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Omni Charlotte Hotel.

Is Omni Charlotte Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Omni Charlotte Hotel is a hit with families.

Does Omni Charlotte Hotel serve breakfast?

You bet, full breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Omni Charlotte Hotel?

No, Omni Charlotte Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Charlotte Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. One of the bars/lounges will be unavailable from February 10 2025 to August 31 2025 (dates subject to change).

What time are check-in & check-out at Omni Charlotte Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Omni Charlotte Hotel?

Cats and dogs are welcome at Omni Charlotte Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 791 out of 1155 reviews
Rating 8 - Good. 179 out of 1155 reviews
Rating 6 - Okay. 90 out of 1155 reviews
Rating 4 - Poor. 35 out of 1155 reviews
Rating 2 - Terrible. 60 out of 1155 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jarred

Stayed 2 nights in Apr 2025

10/10 Excellent

R. Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and detailed service as expected with Omni. It was wonderful the bar was open and serving food late since we needed to eat after a festival several nights. The cocktail and food offered at that hour were much better than expected. Super convenient hotel location. The only negative was the pool and outdoor bar being shut down for renovation. But amenity updates are necessary for a hotel to reflect their standards of service so I completely understand. We will book again.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Gerald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stay was decent but wasn't what I was expecting. Not sure why but I was expecting luxury but it's comparable to IHG holiday inn. The pool and deck were closed and we were told one day in advance, wouldn't come down in price, sucks. But staying downtown made it easier to go places, charlotte is busy and the weekend we went was insanely busy so it was nice to go and have valet ($55/night) lol ! I hope they pay them well
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Stayed 3 nights in Apr 2025

8/10 Good

Jomall

Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff. Can be a bit loud at night because it’s in the middle of downtown but it’s a great location for exploring. Rooms are super spacious!
Stayed 1 night in May 2025

6/10 Okay

Chanay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a prime location and walking distance to shopping and dining. The hotel offers a nice bar for food and drinks. Our room was not ready and check in, so we waited 40 minutes to check in which made us late to our event. The room was okay but the bathroom toilet could have used some attention. The staff at check in were polite and nice just seemed desensitized to the guests rooms not being available at check in. Several staff mentioned we booked 3rd party on expedia as if it was an excuse as to why we could not check in on time. I'm not sure if there is revelance between the two or not. Valet parking was $48, there is a parking garage within a block that iffers $30 overnight parking. We did valet for the convenience but it seems like an unnecessary option. Overall it was an okay stay, but I will not book again unless it was the last option.
Stayed 1 night in May 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We have stayed and many Omni resorts and this has been the worst! Outdated room and dirty, homeless in front of building everywhere. Staff came in to room without knocking , hair in food for breakfast. The only nice thing was the great gym!.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Bank of America Stadium. Plenty of restaurant choices. The hotel was nice and clean. Room was cozy. The bar area was very crowded and the bartenders seemed overwhelmed so they weren’t the most attentive or friendly, but everyone deserves grace. Would definitely stay with Omni again.
Stayed 1 night in May 2025

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Derrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking was expensive.

Our stay at the Omni was less than 24 hours Most everything was really great except for the price of parking. We paid 60.00 to park in the Omni’s parking structure . Seems a little expensive to park .
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the downtown Charlotte area. Professional and attentive staff throughout that were always friendly and helpful. Common areas were highly maintained and looked great at all times and the hotel offered a number of dining and additional services, including valet parking and access to buildings throughout the downtown area and some shopping areas in on the bottom floor of the hotel. The rooms were nice, comfortable and well maintained.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jamila

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel in great location. A bit noisy but it’s the city
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Amenities
From the moment I arrived at the hotel was amazing! The views from the room incredible! Staff was so welcoming and friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Great customer service from all. Great location. Will stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Dalesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was not happy about was the pool was being remodeled and no where did it tell you this and we had plan to enjoy the pool with the weather being so nice! Other than that great facility and staff were great as well and very clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Erica Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Shakira

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025