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Quality Inn & Suites Matthews - Charlotte

Property class: 2.5

Photo gallery for Quality Inn & Suites Matthews - Charlotte

A spacious lobby with a large seating area, a potted plant, and a view of the outside.
A spacious lobby with a high ceiling, modern furniture, and a large window overlooking a balcony.
A spacious lobby with a sofa, armchairs, a coffee table, and a potted plant.
A spacious lobby with a high ceiling, large windows, and a modern chandelier.
A hotel room with two beds, a desk, a chair, and a TV.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$135
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Kate's Skating Rink
    ‪2 min drive‬
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Extreme Ice Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

A hotel room with two beds, a nightstand, a lamp, and a painting on the wall.

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room-Non-Smoking

A hotel room with a bed, bedside lamps, a nightstand, a wooden headboard, and a door.

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-Non-Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a kitchenette.

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, a nightstand, and two framed pictures on the wall.

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

A hotel room with two beds, a desk, and a chair.

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.4 out of 10
Good
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

A hotel room with a sofa, a bed, a desk, and a chair. There are two framed pictures on the wall.

Suite, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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A modern lobby with a flat-screen TV, seating area, and a reception desk.

The Beacon Charlotte Airport

Westerly Hills
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 1,000 reviews
The price is NZ$179
includes taxes & fees
26 Oct - 27 Oct
The Beacon Charlotte Airport

About the area

Matthews

At Quality Inn & Suites Matthews - Charlotte you'll be 2.7 km (1.7 mi) from Carolina Courts Indian Trail and 4.6 km (2.8 mi) from Kate's Skating Rink. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a seasonal outdoor swimming pool, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free extended parking. .Attractions within a 20-minute drive of this Stallings hotel include Bojangles' Coliseum and SouthPark Mall.

What's nearby

  • Kate's Skating Rink - 2 min drive - 3.7 km
  • Carolina Courts Indian Trail - 2 min drive - 3.0 km
  • Extreme Ice Center - 2 min drive - 4.3 km
  • Bowlero Matthews - 3 min drive - 4.0 km
  • Sportsplex at Matthews - 4 min drive - 3.7 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Quality Inn & Suites Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. The business-friendly Quality Inn & Suites Matthews - Charlotte also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

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Comfort Inn Matthews - Charlotte
Matthews
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,275 reviews
The price is NZ$162
includes taxes & fees
29 Sept - 30 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Matthews - Charlotte?

Quality Inn & Suites Matthews - Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Matthews - Charlotte?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Matthews - Charlotte on 11 Oct 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Matthews - Charlotte?

Yep, Quality Inn & Suites Matthews - Charlotte has a free self car park, free extended parking and free RV/bus/truck parking.

Does Quality Inn & Suites Matthews - Charlotte have a pool?

Quality Inn & Suites Matthews - Charlotte has a seasonal outdoor pool. The pool is open from May to September.

Is Quality Inn & Suites Matthews - Charlotte family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Matthews - Charlotte is a hit with families.

Does Quality Inn & Suites Matthews - Charlotte serve breakfast?

Sure does, free buffet brekkie is served daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites Matthews - Charlotte?

No, Quality Inn & Suites Matthews - Charlotte does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Matthews - Charlotte?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites Matthews - Charlotte?

No, only service animals are allowed.

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 114 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Excellent place to stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nice and quiet place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel. The room was clean and the staff was excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was being worked on, the room was good nice and clean. Overall it was a good stay for my business trip.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Beds were small but other than that it was good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, up to date and exactly as pictured. Loved it honestly and I’m usually a Hyatt or Hilton person lol. Was not disappointed, parking was good as well with friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very helpful and friendly. The property area was quiet, well -lit and safe. Overall, it was nice and restful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Clean, good breakfast, kind staff. I would stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff polite environment was safe.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly ! Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Quiet and safe location. Lots of room for parking. Overall, a pleasant and restful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff!! Helpful, polite, compassionate, and made everything easy during our stay. After traveling the world, I felt the staff was one of the best with customer service I have experienced
Stayed 3 nights in May 2026
Verified review

8/10 Good

Good location to get to Indian trail, Matthews, and Monroe. . Clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really good, stayed for 3 days. Minor issue with the first room it wasn’t a clean as i would like it more so the bed. No issue tho the lady at the front desk was very helpful and immediately upgraded me and my bf to a king suite. I would stay again. Good area, quite and near a lot of food.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very pleasant experience. I really enjoyed staying here.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, well lit and safe. Staff was friendly and courteous. Overall, a very pleasant stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside if hotel looks outdated but the inside of the hotel looks great. Enjoyed my stay!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this establishment was a very pleasant as always. The rooms are very clean. The parking premises are quiet, brightly lit and safe. I really enjoy staying here.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool, parking ok. No breakfast,charged $30 extra to check in 1 hour early but was allowed to leave 6 hours early
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was highly maintained.
Stayed 3 nights in Mar 2026