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Sleep Inn & Suites at Concord Mills

2.5 star property
Hotel with free breakfast, near Concord Mills

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Front of property
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is NZ$159
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Microwave
Coffee/tea maker
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About the area

Concord

At Sleep Inn & Suites at Concord Mills you'll be within just a 15-minute stroll of Cabarrus County Convention and Visitors Bureau and Great Wolf Lodge Water Park. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Concord hotel include University of North Carolina at Charlotte and Concord Mills.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 4 min drive - 2.7 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

What is the cancellation policy at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleep Inn & Suites at Concord Mills?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites at Concord Mills on 27 Nov 2025 start from NZ$159.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleep Inn & Suites at Concord Mills?

Yep, Sleep Inn & Suites at Concord Mills has a free self car park and free RV/bus/truck parking.

Does Sleep Inn & Suites at Concord Mills have a pool?

Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Does Sleep Inn & Suites at Concord Mills have a waterslide?

No, there is no waterslide at Sleep Inn & Suites at Concord Mills, but Great Wolf Lodge Water Park is a short 15-minute walk away.

Does Sleep Inn & Suites at Concord Mills serve breakfast?

You bet, complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sleep Inn & Suites at Concord Mills?

No, Sleep Inn & Suites at Concord Mills does not offer an airport shuttle service.

What time are check-in & check-out at Sleep Inn & Suites at Concord Mills?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sleep Inn & Suites at Concord Mills?

No, only service animals are allowed.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room.
Stayed 1 night in Aug 2025

2/10 Terrible

Cherry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do yourself a favor and pass on this hotel! There are so many more nearby! Terrible experience that just got worse... I'm truly shocked that this property hasn't received worse reviews. I'm pretty easy going and tolerant, but this place was a nightmare and charges an undisclosed additional $ deposit on top of Expedia price. It had horrible rooms, we were literally afraid of a drug addict passed out in the lobby alcove and bugs in the room!! So many more issues but I'll stop here... buyer beware!
Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Vivian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Not bad for the price.

Stayed 2 nights in Aug 2025

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Amenities
Room smelled like laundry left in the washing machine too long. Breakfast options were very limited as nothing had been restocked. No milk for the cereal was out. No jelly for toast. Refrigerator for milk and yogurt was empty. No fruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great inexpensive place
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Stayed 1 night in Jul 2025

10/10 Excellent

Hanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently Long stay, gave us a very quiet and enjoyable getaway.
Stayed 3 nights in Jul 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice clean hotel
Stayed 1 night in Jul 2025

6/10 Okay

XAVIER

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kiasi

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nic

Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Travelled with family, Travelled with group
Disliked: Staff & service
The staff was nice but not very professional or knowledgeable in what they were doing. The exterior was okay. But the entire hotel had a weird smell from cleaning supplies I assume. Everything could have been cleaner overall. As a mom there with a friend and my children I didn’t exactly feel safe. There is a severe lack of parking. They keep the door to the pool door propped open which is a huge safety concern. Overall it just wasn’t the best experience.
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issues with breakfast beverage not tasting fresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

4/10 Poor

Shandra

This review is for Expedia. I reserved a room with 2 full beds and a sofa bed through Expedia. I get to the hotel and there is no mattress in the sofa bed I was told they no longer advertise sofa bed and that you were false advertising a sofa bed. I spoke to an Expedia agent, through chat, and was told I would receive an emial about compensating me for this issue. I have not received the email.
Stayed 1 night in Jul 2025

10/10 Excellent

A Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price, so value was great. Upgraded bath and facility but the bathroom is very small. Has everything you need and is neat and clean but not much space. Overall, a good experience and close to lots of activities. Shopping, dining, Great Wolf Lodge, highway access, etc.
Stayed 1 night in Jul 2025

8/10 Good

VICTORIA

Stayed 1 night in Jul 2025

10/10 Excellent

Jamil

Stayed 1 night in Jul 2025