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Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$162
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(63 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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  • Parking included
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3.4 out of 5, 219 reviews
The price is NZ$173
includes taxes & fees
6 Apr - 7 Apr
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About the area

Concord

At Sleep Inn & Suites at Concord Mills you'll be within just a 15-minute stroll of Cabarrus County Convention and Visitors Bureau and MagiQuest. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Concord hotel include Concord Mills and Charlotte Motor Speedway.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • Rocky River Golf Club - 2 min drive - 2.7 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.0 km
  • Hendrick Motorsports Complex - 3 min drive - 2.7 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min walk

About this property

Sleep Inn & Suites at Concord Mills

Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Similar properties

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Wingate by Wyndham Charlotte Speedway/Concord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,379 reviews
The price is NZ$208
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

What is the cancellation policy at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleep Inn & Suites at Concord Mills?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites at Concord Mills on 19 Apr 2026 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleep Inn & Suites at Concord Mills?

Yep, Sleep Inn & Suites at Concord Mills has a free self car park and free RV/bus/truck parking.

Does Sleep Inn & Suites at Concord Mills have a pool?

Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Does Sleep Inn & Suites at Concord Mills have a waterslide?

No, there is no waterslide at Sleep Inn & Suites at Concord Mills, but Great Wolf Lodge Water Park is a short 15-minute walk away.

Does Sleep Inn & Suites at Concord Mills serve breakfast?

You bet, complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sleep Inn & Suites at Concord Mills?

No, Sleep Inn & Suites at Concord Mills does not offer an airport shuttle service.

What time are check-in & check-out at Sleep Inn & Suites at Concord Mills?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sleep Inn & Suites at Concord Mills?

No, only service animals are allowed.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1013 reviews
Rating 8 - Good. 215 out of 1013 reviews
Rating 6 - Okay. 138 out of 1013 reviews
Rating 4 - Poor. 65 out of 1013 reviews
Rating 2 - Terrible. 102 out of 1013 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Madior

Stayed 1 night in Dec 2025

10/10 Excellent

Donzell

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

6/10 Okay

Jerry

Liked: Cleanliness
The room needed some updating but the staff was very friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms were very nice but it's the front desk clerk, Angelica who was extremely rude and nasty. I was simply asking about the incidental fee and why it was taken out of my account and I hadn't even left the hotel yet. I have stayed at many hotels and it was always "pending/processing but never deducted first. She said very nasty that it will be reapplied in 5-7 business days. She kept talking over me when I was asking a question and she just kept dismissing me. In all my travels I've never met such a rude person like this. I also called the corporate office to let them know about this incident. Maybe she had a bad morning but Like I said to her, she should never talk to customers like that.If she is here when I visit Charlotte next time (and I'm here often to visit grandchildren) I will have to pass and check into another hotel. She is very unprofessional. Love your hotel but if she continues to talk to customers that way you will lose them. Please note that everything else was exceptional but Angelica needs to learn about good customer service. Thank you for listening , Valerie Davis-luvbutterflies711@yahoo.com
Stayed 2 nights in Dec 2025

2/10 Terrible

Wendy

Staff were nice and pleasant. The room was not clean, sheets look as if someone else had slept on them and not changed, smelled like someone had poured fabulous ( the entire bottle) to cover up a stinky musty smell. I didn’t sleep in the bed and slept in an old office chair. I had booked online because it was close to my work assignment and when I checked in was charged another $100 deposit that I knew nothing about. All this should have been made clear through the booking process. Made for a bad stay with little rest because I felt so uncomfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

2/10 Terrible

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

James, Fredericksburg

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

10/10 Excellent

Andyel

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean. The pictures were broken in the room and they tried to charge me for it and I told them that it was broken initially and they said they would not charge me but they did charge me then I had to wait just receive my money back from that wasn’t a good experience will not book again
Stayed 1 night in Nov 2025

10/10 Excellent

Dweller

Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Kumar Ashish

Stayed 3 nights in Dec 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
I think the room was great the staff was Beautiful they help me in booking a room one day .y phone wasnt aten right but my and my wife in joyed are self i think it was every bit of 5 star thank you so much.
Stayed 1 night in Nov 2025

4/10 Poor

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Am speechless-People don’t always recall what you say but they remember how staff makes them feel.☹️ Hyppolene & Urvi were kind & sweet; please give them a raise & do all you can to keep them! The breakfast attendant was great & we tipped her. Sadly, upon arrival, I had the worst hotel check in experience of my life with Angelica. She exhibited hostility,acting as if she was inconvenienced! We stay in hotels frequently & I’ve never been treated this badly. Her rudeness created tension, caused me to feel very uncomfortable, instantly regretting my decision to stay at the Concord Sleep Inn. Angelica’s negative energy was so pervasive, I actually asked if she was “always this friendly” just to let her know how inappropriate & impolite she was. She started arguing telling me I was instigative & talked over me, never once apologizing. She didn’t want to answer additional questions, insulting me saying that “the older generation didn’t show respect”. Apparently, she was oblivious to the disrespectful manner in which she initially treated me. Not everyone should be working with the public. Perhaps Angelica never had the proper training in how to greet hotel guests? Maybe she had an off night but that’s still not okay . I’ve given workshops on how to properly treat customers! My company would never have hired her. Maybe paying higher wages would attract more caring employees? This is the first time I’ve ever given a review like this. 😔 P. S. The lobby smelled strongly of weed.
Stayed 1 night in Dec 2025

8/10 Good

Ramando

Stayed 3 nights in Nov 2025

10/10 Excellent

Rodney

Stayed 1 night in Nov 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable!!! No complaints!!!
Stayed 1 night in Nov 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room Was clean
Stayed 1 night in Nov 2025