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Sleep Inn & Suites at Concord Mills

2.5 star property
Hotel with free breakfast, near Great Wolf Lodge Water Park

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Exterior
Lobby
Standard Double Room, 2 Double Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
The current price is NZ$155
includes taxes & fees
8 June - 9 June

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Concord

At Sleep Inn & Suites at Concord Mills you'll be within a 20-minute stroll of popular places like Great Wolf Lodge Water Park and Concord Mills. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Concord hotel include Charlotte Motor Speedway and University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 4 min drive - 2.7 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Comfort Suites Concord Mills

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,004 reviews
The price is NZ$193
includes taxes & fees
11 May - 12 May
Comfort Suites Concord Mills

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

What is the cancellation policy at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleep Inn & Suites at Concord Mills?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites at Concord Mills on 8 Jun 2025 start from NZ$154.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleep Inn & Suites at Concord Mills?

Yep, Sleep Inn & Suites at Concord Mills has a free self car park and free RV/bus/truck parking.

Does Sleep Inn & Suites at Concord Mills have a pool?

Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Does Sleep Inn & Suites at Concord Mills have a waterslide?

No, there is no waterslide at Sleep Inn & Suites at Concord Mills, but Great Wolf Lodge Water Park is a short 15-minute walk away.

Does Sleep Inn & Suites at Concord Mills serve breakfast?

You bet, complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sleep Inn & Suites at Concord Mills?

No, Sleep Inn & Suites at Concord Mills does not offer an airport shuttle service.

What time are check-in & check-out at Sleep Inn & Suites at Concord Mills?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sleep Inn & Suites at Concord Mills?

No, only service animals are allowed.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice here staff was great rooms were great will definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Room comfort
Disliked: Property conditions & facilities
Had a power outage while on stay however it was not due to anything with our specific hotel. Outside of this it was ok.
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t want Expedia bookings. Owner will tell you.
Stayed 8 nights in Jan 2025

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to stay here.. just book directly. They will not assist you if you book with Expedia.
Stayed 3 nights in Jan 2025

2/10 Terrible

Emily

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner will make it known that you shouldn’t have booked with Expedia. Privately owned… not a Choice Hotel.
Stayed 4 nights in Jan 2025

2/10 Terrible

Emily

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
PLEASE READ. This hotel is NOT owned by Choice hotels and is owned by a private owner. You are NOT protected by any corporate office.. and should not expect the same standards. Also.. this owner is very verbal about not supporting bookings from Expedia.. and will tell you to call Expedia for ANYTHING. Just trust me.. stay elsewhere.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was woke up at 1 am after going to sleep at 11 pm., The woman in the room next to me was yelling and arguing with someone all night after that. I called the front desk 8 times with no answer. I had to call from my cell phone because I didn’t even have a phone provided in the room. I didn’t want to leave my room to go to the desk as I was alone. This is unacceptable. I called the 800 number and they gave me a late check out but by that time I couldn’t fall asleep. I had to drive an additional 5 hours to reach my destination on only 2 hours of sleep. When I questioned the front desk I was told.” Well we’ve had problems with the phone since yesterday. I literally told him, so you knew the phone was having issues and you could have replaced the set. This is downright negligent. I should be compensated for not being able to sleep but 2 hours. I booked the hotel to sleep during travel. Very very disappointed with the response from this hotel
Stayed 1 night in Jan 2025

8/10 Good

Sharmese

Travelled with group
Liked: Staff & service
Property was older, staff was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2025

10/10 Excellent

Laticia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Under New Managment-not a good thing

I have stayed here several times but it is under new management and it has changed. First of all, there is a $100 incidental fee I did not know about until I walked into the lobby! I had not booked with another hotel because they had a similar charge but that one was advertised. I was told I would get a refund on my card immediately after checkout. It has still not posted! I am very unhappy about that! The hallways and elevator had an odor. The phone in the room didn’t work when I tried to call the front desk. I used my cell phone to call and no one answered. The toilet paper holder was broke. The hair dryer didn’t work and it looked like someone had tried to tape the wiring together. The outside door at the back didn’t unlock with a guest key. It has always worked in the past. I will not be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

KAROL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAVE STAYED AT THIS PROPERTY SEVERAL TIMES. WOULD STAY THERE AGAIN
Stayed 2 nights in Jan 2025

4/10 Poor

sterlin

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Leon

Stayed 1 night in Jan 2025

8/10 Good

Santos, Charlotte

Business traveller
Well located, leas expensive, good parking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

ABIGAIL, High Point

Stayed 1 night in Jan 2025

6/10 Okay

Begenda

Travelled with partner
There should ensure to check and clean the rooms of every client each day as the step out. Fixing bedding and taking trash out.
Stayed 2 nights in Jan 2025

6/10 Okay

Vernon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Tajhshana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 30 minutes to get my room key
Stayed 1 night in Jan 2025

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
We had no hot water and we saw a bug.
Stayed 1 night in Jan 2025

6/10 Okay

Ronald

Stayed 1 night in Jan 2025

10/10 Excellent

Rylie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly workers
Stayed 1 night in Jan 2025