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SpringHill Suites Charlotte City Center

2.5 star property
Hotel with free breakfast, steps from Spectrum Center

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Banquet hall
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$287
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, Bank of America Stadium
    ‪15 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(91 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(119 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - twin
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

SpringHill Suites Charlotte City Center puts you in the heart of Charlotte, steps from Spectrum Center and within a 10-minute stroll of Bank of America Corporate Center. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .Uptown Bar is the hotel's own bar, serving drinks along with light fare. 4090 square feet (380 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free continental breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Uptown Charlotte hotel include Charlotte Convention Center and NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Not Just Coffee - ‬3 min walk
  • ‪Courtside Condominiums - ‬3 min walk
  • ‪Mert’s Heart & Soul Restaurant - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Conference rooms
  • 4090 sq ft of conference space
  • 380 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

What is the cancellation policy at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on 9 Oct 2025 start from NZ$286.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites Charlotte City Center?

Yep, SpringHill Suites Charlotte City Center has valet parking with in/out privileges for USD 40 per night.

What makes SpringHill Suites Charlotte City Center a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at SpringHill Suites Charlotte City Center.

Is SpringHill Suites Charlotte City Center family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SpringHill Suites Charlotte City Center is a hit with families.

Does SpringHill Suites Charlotte City Center serve breakfast?

Yeah, our visitors can't get enough of the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at SpringHill Suites Charlotte City Center?

No, SpringHill Suites Charlotte City Center does not offer an airport shuttle service.

Is there a bar or restaurant at SpringHill Suites Charlotte City Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SpringHill Suites Charlotte City Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SpringHill Suites Charlotte City Center?

No, only service animals are allowed.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 762 out of 1086 reviews
Rating 8 - Good. 195 out of 1086 reviews
Rating 6 - Okay. 58 out of 1086 reviews
Rating 4 - Poor. 34 out of 1086 reviews
Rating 2 - Terrible. 37 out of 1086 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danisha

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to all attractions. Spacious rooms. Bathroom fan didn’t work and got steamy but not an inconvenience. Area didn’t feel overly safe upon arrival but Valet outside took care of it immediately. Breakfast was very good compared to other hotels I’ve been to in that price range. Elevators 1/2 didn’t work and we were forced to wait for just one elevator for all guests. 11th floor with bags was not an option. Ice machine very clean but no vending machines in hallways. Small variety store beside from desk for snacks was available but on ground floor. All in all, I’m pleased with the hotel. True Marriott experience.
Stayed 2 nights in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location but not the cost of parking.
Stayed 1 night in Jun 2025

8/10 Good

Marc

Stayed 4 nights in Jun 2025

4/10 Poor

Brenda

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff and clean. Breakfast was a nice surprise, as they had so much to choose from.
Stayed 1 night in Jun 2025

10/10 Excellent

bobby c

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about the property besides checking in. The front desk receptionist charge the wrong card for my stay. So that change a lot for my two day stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Star

Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing location & rooms!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmajane

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location. The hotel was nice and clean. Checking in and out was quick. Valet service was nice especially being able to request your car from your phone. We really enjoyed our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, comfortable stay

Everything was great and they had one of the best hotel staff I've seen in a while
Stayed 4 nights in Jun 2025

10/10 Excellent

Tawanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great. Staff was professional. Will definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

10/10 Excellent

Tysha

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have given 5 stars but i ordered grubhub to be delivered and the front desk (2 guys) around midnight Saturday started screaming " maam Maaam!!!" Mind you i just left a concert a few minutes prior so im hard of hearing at this point. I had walked to the beverage station to refill my water with those small disposable cups they had out. Now there pointing at another man with McDonald's in his hand. And i say oh no i got my food thanks must be someone elses. I point to a sealed bag of food.Turn back to finish filling my little cup an they are yelling again " maam maam! Stop you cannot eat there!" ... i pick up my bag of food that is taped completely shut since it was a delivery and say "im just trying to get water i have a room here." They just sort of shrug,look annoyed and say" oh sorry "and go back to playing on there phones . I thought them screaming in a lobby was a bit much and rude. Wont stay at this location again which is a shame as i did enjoy everything else
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Stayed 2 nights in Jun 2025

10/10 Excellent

Sony

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Jun 2025

10/10 Excellent

dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Clean, although cold at entrance, good gym
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable a s clean. Staff was vwry professional.
Stayed 3 nights in Jun 2025