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University Inn and Suites'

2.5 star property
Hotel in Charlotte with free parking

Photo gallery for University Inn and Suites'

Standard Suite
Standard Double Room
Exterior
Standard Suite
Standard Single Room

Reviews

5.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5415 Equipment Dr, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪8 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Mini-fridge
Microwave
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Mini-fridge
Microwave
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Microwave
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Microwave
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room

Highlights

Air conditioning
Mini-fridge
Microwave
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Single Room

Highlights

Air conditioning
Mini-fridge
Microwave
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

University Inn and Suites' places you in the centre of Charlotte, within just a 15-minute stroll of Sugar Creek District Park and Sugar Creek Community Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a lift. Plus you'll find laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Spectrum Center and University of North Carolina at Charlotte.

What's nearby

  • Sugar Creek District Park - 8 min walk - 0.7 km
  • Sugar Creek Community Park - 10 min walk - 0.9 km
  • Crossroads Shopping Center - 4 min drive - 3.0 km
  • Bank of America Stadium - 8 min drive - 12.9 km
  • Spectrum Center - 8 min drive - 12.9 km

Getting around

  • Tom Hunter Station - 4 min drive
  • Charlotte Station - 12 min drive
  • Concord, NC (USA-Concord Regional) - 17 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬11 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

University Inn and Suites'

Hotel in Charlotte with free parking
As a guest of University Inn and Suites' , you'll find laundry facilities and a lift. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

  • 120 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
University Inn and Suites' offers 120 accommodations. This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a bath. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Property is also known as

University Suites' Charlotte
University Inn and Suites' Hotel
University Inn and Suites' Charlotte
University Inn and Suites' Hotel Charlotte

Frequently asked questions

Is parking available at University Inn and Suites' ?

Yep, University Inn and Suites' has a free self car park.

Is there a free airport shuttle available at University Inn and Suites' ?

No, University Inn and Suites' does not offer an airport shuttle service.

What time are check-in & check-out at University Inn and Suites' ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at University Inn and Suites' ?

No, pets are not allowed.

University Inn and Suites' Reviews

Reviews

5.2
Rating 10 - Excellent. 20 out of 91 reviews
Rating 8 - Good. 6 out of 91 reviews
Rating 6 - Okay. 15 out of 91 reviews
Rating 4 - Poor. 16 out of 91 reviews
Rating 2 - Terrible. 34 out of 91 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Malcolm

Disliked: Amenities
Toilet didn’t work, even after staff “fixed” it. Water took forever to heat in shower & sink. No coffee although the room had 2 styrofoam coffee cups. A/C noisy buy weak.
Stayed 1 night in Oct 2025

4/10 Poor

Bailey

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pros: -Cheap -Friendly Staff -Room was decently clean with amenities -Nice Blankets -Plenty of restaurants and stuff to do around it Cons: -3rd floor door was busted in, anyone could just walk in there -Parts of the floor in our room were loose and squeaky -There’s no secondary lock on the doors -Took them over a week to RELEASE my deposit, now having to wait another week for it to go back into my account -Beds are very stiff, though not uncomfortable, after two nights my back was murderous -SHOWER HEADS ARE AWEFUL -No vending machines and everything they do have for snacks is overpriced -They don’t allow food deliveries to rooms for some reason -There were (dog food) needles in the parking lot, though I don’t blame hotel staff, it’s a bit shady -We had to go back and get our keys redone 3 times over a 2 night stay because they’d work once then not again All in all, for the money you spend it really isn’t that bad, but if safety while staying at a hotel is your concern, I would not suggest staying here. We had 4 people in our room, 2 men and 2 women who are all more then capable of protecting themselves so it wasn’t much of a concern for us.
Stayed 2 nights in Sep 2025

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but the pictures were different from the acrual building alot of remolding and updates need to happen.
Stayed 1 night in Oct 2025

2/10 Terrible

Ceana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there shortly after 3pm to check in nobody was there to check us in, we waited 30 mins before giving up and finding a new hotel. The entire place smelled like cat pee and litter. There were bullet holes outside the man entrance and this older gentleman who kept looking at us (2 females) then typing on his phone and then laughing under his breathe. It was unclean, unsafe, and overall the worst hotel experience I’ve EVER had
Stayed 1 night in Sep 2025

4/10 Poor

diamond

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first room smelled like smoke so I had to change rooms, the second room the top lock was missing. Wouldn’t book again.
Stayed 1 night in Aug 2025

2/10 Terrible

Qaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Just like every family owned hotel lie and try to take your money
Stayed 1 night in Sep 2025

4/10 Poor

Lindsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not too far of a drive
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

LaShonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Ari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Need a litte maintenance
Stayed 1 night in Sep 2025

10/10 Excellent

Mawete

Stayed 1 night in Aug 2025

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COCKROACHES.

Cockroaches. Pictures online are very clean and pristine. Hotel it’s disgusting inside. They did not refund my money when I brought the front desk 3 dead cockroaches I had to kill. Do not stay here.
Stayed 1 night in Sep 2025

2/10 Terrible

Manuel

Do Not Recommend

The hotel and service was so bad that we didn’t even spend the night here. The smell of the room was this musky, cigarette mixed with weed mixed with sex smell. The receptionist only accepted a “cash” deposit, of $100.00. I told him I did not have cash and he responded with “how much cash do you have”. I had non and he did not want to accept my card for the deposit. He also took a picture of my drivers license with what looked like was his personal phone (??). 0/10 I would recommend. If I could give 0 stars I would
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie

Disliked: Staff & service
The hotel had roaches in my room 108 and when checked out the person on morning shift 10am Sunday morning was rude to everyone and tried to take my security deposit for no reason. I have a video terrible service.
Stayed 2 nights in Sep 2025

6/10 Okay

Jaela

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Eri

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly You get what you paid for!
Stayed 5 nights in Sep 2025

4/10 Poor

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and clogged toilet

While waiting in the lobby to check-in, I saw a roach. I didn't see any other besides a baby roach in the room the morning we were leaving. There were hairs and a small toothpaste or some other container cork behind the sink. The chair by the desk was filty. The tv hadn't any sign. The toilet was clogged the day before we left, around 7pm we told the guy at the front desk who said the cleaning staff left and asked if I wanted the plunger. No one came to address it before we checked out the following morning. I would not recommend this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Valery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The room was dirty and stink
Stayed 4 nights in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

sajan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
tv not working, no channels. hallway carpets are dirty.. even inside the room its doesnt look like they change ir wash their bedsheets
Stayed 1 night in Sep 2025

4/10 Poor

Stanley

Stayed 3 nights in Aug 2025