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University Inn and Suites'

2.5 star property

Photo gallery for University Inn and Suites'

Standard Suite
Standard Suite
Standard Single Room
Exterior
Standard Double Room

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5415 Equipment Dr, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪8 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room

  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Charlotte

University Inn and Suites' places you in the heart of Charlotte, within a 15-minute walk of Sugar Creek District Park and 3.3 km (2 mi) from Tryon Mall. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a lift. Plus you'll find laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Sugar Creek District Park - 8 min walk - 0.7 km
  • Sugar Creek Community Park - 10 min walk - 0.9 km
  • Crossroads Shopping Center - 4 min drive - 3.0 km
  • Bank of America Stadium - 8 min drive - 12.9 km
  • Spectrum Center - 8 min drive - 12.9 km

Getting around

  • Tom Hunter Station - 4 min drive
  • Charlotte Station - 12 min drive
  • Concord, NC (USA-Concord Regional) - 17 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬11 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

University Inn and Suites'

As a guest of University Inn and Suites' , you'll find laundry facilities and a lift. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

  • 120 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
University Inn and Suites' offers 120 accommodations. This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a bath. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Property is also known as

University Suites' Charlotte
University Inn and Suites' Hotel
University Inn and Suites' Charlotte
University Inn and Suites' Hotel Charlotte

Frequently asked questions

Is parking available at University Inn and Suites' ?

Yep, University Inn and Suites' has a free self car park.

Is there a free airport shuttle available at University Inn and Suites' ?

No, University Inn and Suites' does not offer an airport shuttle service.

What time are check-in & check-out at University Inn and Suites' ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at University Inn and Suites' ?

No, pets are not allowed.

University Inn and Suites' Reviews

Reviews

5.4
Rating 10 - Excellent. 22 out of 97 reviews
Rating 8 - Good. 6 out of 97 reviews
Rating 6 - Okay. 16 out of 97 reviews
Rating 4 - Poor. 18 out of 97 reviews
Rating 2 - Terrible. 35 out of 97 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are ridiculous. Dirty, animal feces, soiled carpet, doors with dripping oil, there isn’t any reason why this facility should be remaining open. $50+ bucks for that is insanity. Charge $12-$18 maximum anything additional is just their way of stripping the pockets of visitors before their final doom (foreclosure). They do not mention anywhere convenient about a HUNDRED DOLLAR DEPOSIT upon check in. You’re smacked in the face with it upon arrival to the front desk. If your rooms are so cheap you can expect people visiting are running a tight budget have the f*cking decency to mention this CLEARLY PRIOR to arrival. Their phone doesn’t work you try calling it doesn’t even ring. I’m not sure why this place is open. Do not go here unless your goal is to have a cliche place to sell “product.”
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

6/10 Okay

Lenard

Disliked: Staff & service
Cleaning rooms and bedsheets
Stayed 2 nights in Nov 2025

8/10 Good

Tyjuan

Stayed 1 night in Nov 2025

6/10 Okay

Ron

No breakfast ! No pool ! The lobby was great. The rooms are old.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carrie P

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Theodore

Stayed 1 night in Nov 2025

2/10 Terrible

Christiana

Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t any hot water so I was unable to shower and there were pubic hairs in the toilet and shower when I arrived. It leads me to believe they didn’t clean the bathroom after the last guest. Sometime during the night, I caught a whiff of an unfamiliar odor on the sheets so I’m not sure if they were changed after the last guest either. I won’t stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a mystery stain on the carpet in the corner. The room floor tilted the closer you get to the window. Like its about to fall apart from the building. The door had obvioulsy been broken into. The wood of the door was exposed from a large crack. The lock on the door from the inside was broken. The toilet did not flush well at first. It mysteriously started flushing better the next morning. Like a blockage was fixed further down the pipe. The pictures online are not accurate. One key card never worked and the second one stopped working the next morning. The door to come in from the outside had a key card reader, but no door handle. This was the worst hotel I have ever booked and I am suprised Expedia allows places like this on their app. It looked like it wouldn't be able to pass a building inspection.
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 4 nights in Oct 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Willie

Disliked: Cleanliness, amenities, property conditions & facilities
Trying to get a refund now because when I tried to check in they wanted a 100.00 in which I didn’t see posted any where
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Nice ata
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

I wasn’t able to get into contact with anyone on changing my booking. I need a refund.
Stayed 1 night in Oct 2025

4/10 Poor

Jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sketchy area. Beds were clean but roaches in bathroom shower.
Stayed 2 nights in Oct 2025

2/10 Terrible

Xavier

Stayed 1 night in Oct 2025

2/10 Terrible

Damara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches everywhere! Broken window moved rooms because tv had 4 channels! Next room tv was cracked
Stayed 4 nights in Oct 2025

2/10 Terrible

Vanessa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We didnt even sta in the room after the check in.
Stayed 1 night in Oct 2025

6/10 Okay

conrad

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
100 dollars deposit is needed no breakfast no ice machine
Stayed 1 night in Oct 2025

2/10 Terrible

Denzel

Stayed 1 night in Oct 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is definitely in need of and going through some renovations but the price was exactly right for the room and bed. The staff was so sweet and helpful. Please do NOT go if you are expecting the fancier things for this room price it does its job if you just need a bed and shower !
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025