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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Parking included
  • Free WiFi
The current price is NZ$168
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Sportsplex at Matthews
    ‪13 min walk‬
  • Novant Health Matthews Medical Center
    ‪2 min drive‬
  • SouthPark Mall
    ‪19 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

At Extended Stay America Suites - Charlotte - Matthews you'll be within just a 15-minute stroll of Bowlero Matthews and Sportsplex at Matthews. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, express check-out and a lift. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this Matthews hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Bowlero Matthews - 3 min walk - 0.3 km
  • Sportsplex at Matthews - 13 min walk - 1.2 km
  • Novant Health Matthews Medical Center - 2 min drive - 1.8 km
  • Bojangles' Coliseum - 15 min drive - 16.5 km
  • SouthPark Mall - 19 min drive - 16.1 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬8 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Suburban hotel with free breakfast and 24-hour fitness centre
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Charlotte - Matthews. Limited free parking is available on a first-come, first-served basis.

This Matthews hotel is smoke free.

  • 123 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Lift
  • No smoking on site
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout curtains. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites - Charlotte - Matthews?

Extended Stay America Suites - Charlotte - Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Extended Stay America Suites - Charlotte - Matthews?

Yep, Extended Stay America Suites - Charlotte - Matthews has a free self car park. Onsite parking is limited.

Does Extended Stay America Suites - Charlotte - Matthews serve breakfast?

Yeah, complimentary on-the-go breakfast is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites - Charlotte - Matthews?

No, Extended Stay America Suites - Charlotte - Matthews does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 165 out of 369 reviews
Rating 8 - Good. 65 out of 369 reviews
Rating 6 - Okay. 48 out of 369 reviews
Rating 4 - Poor. 36 out of 369 reviews
Rating 2 - Terrible. 55 out of 369 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but blankets had yellow stains and the complimentary breakfast was just granola bars and packs of oatmeal by the front desk
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family
The ladies at the front desk were nice Rooms were rough Floors looked not so clean and the chairs in the room have seen better days Just coffee and granola bars nothing much for breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in thus far.
Stayed 1 night in Apr 2025

4/10 Poor

Ilya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Security deposit was not returned at checkout.
Stayed 1 night in Apr 2025

8/10 Good

Diane

Stayed 7 nights in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The Wi-Fi connection is really bad. The site offers dish network with Netflix and you can’t get Netflix to come up and if you do it stops often and won’t restart the person upstairs has constantly bounced and sounds like they’re hammering something constantly for the past three days.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So sweet and helpful

The women at the front desk were the sweetest and helpful people I’ve ever met.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tylar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rick

Stayed 2 nights in Feb 2025

8/10 Good

James

Stayed 1 night in Feb 2025

10/10 Excellent

Spdr

Stayed 1 night in Feb 2025

8/10 Good

Della

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was fine but be warned there is a $150 "hold" which was not stated on the expedia site or in the confirmation letter emailed after i booked it. It has still not been returned 3 days after we checked out and my bank has started a dispute since the hotel allowed the hold to process. Never had a hotel do this and I won't use this hotel.again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

It was cool the check in guy was dope and I wish him the best in future endeavors
Stayed 1 night in Jan 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet hotel, nice location
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller

Good enough

Booked a room and had my dogs. Was told after the fact that they don’t allow pit bulls although I saw nothing on the site about breed restrictions and have literally never heard that from any hotel I’ve stayed at before. Assistant manager was cool about since it was just a 2 night stay. Not bad but nothing special about the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Enkelejda

Travelled with family
Good location in center of Matthew
Stayed 11 nights in Nov 2024

6/10 Okay

Enkelejda

Travelled with family
Air-conditioned not working well no internet or TV was not working, good frige, good kitchen, only sweets for breakfast or sugar products only. Overcharged few times either i had Expedia reservation!
Stayed 14 nights in Dec 2024

8/10 Good

Jimmy

Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025