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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Breakfast included
  • Parking included
  • Free WiFi
The current price is NZ$151
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪2 min drive‬
  • Place, SouthPark Mall
    ‪19 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

At Extended Stay America Suites - Charlotte - Matthews you'll be within just a 15-minute stroll of Bowlero Matthews and Sportsplex at Matthews. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, express check-out and a lift. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this Matthews hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Bowlero Matthews - 3 min walk - 0.3 km
  • Sportsplex at Matthews - 13 min walk - 1.2 km
  • Novant Health Matthews Medical Center - 2 min drive - 1.8 km
  • Bojangles' Coliseum - 15 min drive - 16.5 km
  • SouthPark Mall - 19 min drive - 16.1 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Suburban hotel with free breakfast and 24-hour fitness centre
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Charlotte - Matthews. Limited free parking is available on a first-come, first-served basis.

This Matthews hotel is smoke free.

  • 123 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Lift
  • No smoking on site
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout curtains. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites - Charlotte - Matthews?

Extended Stay America Suites - Charlotte - Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on 5 Oct 2025 start from NZ$150.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites - Charlotte - Matthews?

Yep, Extended Stay America Suites - Charlotte - Matthews has a free self car park. Onsite parking is limited.

Does Extended Stay America Suites - Charlotte - Matthews serve breakfast?

Yeah, complimentary on-the-go breakfast is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites - Charlotte - Matthews?

No, Extended Stay America Suites - Charlotte - Matthews does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 177 out of 390 reviews
Rating 8 - Good. 70 out of 390 reviews
Rating 6 - Okay. 49 out of 390 reviews
Rating 4 - Poor. 37 out of 390 reviews
Rating 2 - Terrible. 57 out of 390 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Dusty

Bed was shot on one side. Had a hard time adjusting the shower since it was a little off. I could have got a better breakfast at a gas station- no fruit, yogurt or anything much but a few small muffins and nasty coffee. I was not impressed and my spouse did not like feeling like he was going to fall out of bed all night due to the bed being broke and worn down where people sat on it.
Stayed 1 night in Jun 2025

10/10 Excellent

Mira, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

glorisbeth

Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Came back for a repeat visit and room was infested with roaches at check in. Told management and staff, they did nothing to help, no refund, no room change. Drexel, April, Very Unprofessional treatment. Especially all the surveys they ask us to make for them so they can look good. Do right by people. Very simple. Would not recommend this place just simply from their infestation and still selling rooms knowing they are dirty and poorly cleaned. Tami, Greg, Kim, Very Respectful!!! Thank you
Stayed 28 nights in May 2025

10/10 Excellent

Kristan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jun 2025

10/10 Excellent

ted

Liked: Cleanliness, amenities, property conditions & facilities
Very proffesional units very clean
Stayed 4 nights in Jun 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel was dim and shabby. Rooms were out dated and poorly maintained. Bugs in/outside of rooms. Staff was pleasant when approached for questioning or other needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drexler(please forgive me if I spelled your name wrong) and his entire staff was extremely nice and helpful. My stay was very pleasant.
Stayed 4 nights in May 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed hotel, feels more like an apartment building, staff give you your privacy and are always working most of the time to keep the place clean and stay on top of guests requests! Love the key card access around the building as well, feels really safe.
Stayed 1 night in May 2025

2/10 Terrible

Terri

Stayed 1 night in May 2025

4/10 Poor

LOGAN

Stayed 2 nights in May 2025

8/10 Good

Zakiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Shakelia, Stallings

Liked: Cleanliness, staff & service, property conditions & facilities
The location was quiet and clean.
Stayed 5 nights in May 2025

6/10 Okay

Judith

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but blankets had yellow stains and the complimentary breakfast was just granola bars and packs of oatmeal by the front desk
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family
The ladies at the front desk were nice Rooms were rough Floors looked not so clean and the chairs in the room have seen better days Just coffee and granola bars nothing much for breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in thus far.
Stayed 1 night in Apr 2025

4/10 Poor

Ilya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Security deposit was not returned at checkout.
Stayed 1 night in Apr 2025