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Hotel Cailler

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Hotel Cailler

Relax by the pool with a breathtaking view of the surrounding mountains.
Enjoy a meal amidst the serene mountain landscape with a scenic view of the surrounding lawn and trees.
Enjoy a peaceful breakfast with a view of the surrounding green landscape from the comfort of your room.
Experience the charm of the Alps at this traditional hotel, set amidst beautifully manicured lawns and surrounded by breathtaking mountain views.
Relax in this spacious room with a large bed, sofa, and armchairs, offering a view of the surrounding mountains and greenery.

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Bar
  • Breakfast included
  • Pool
The current price is NZ$675
includes taxes & fees
28 Aug - 29 Aug

Explore the area

Map
Gros plan 28, Charmey, FR, 1637
  • Charmey Gondola
    ‪8 min walk‬
  • Maison Cailler Swiss Chocolate Factory
    ‪6 min drive‬
  • Castle of Gruyeres
    ‪14 min drive‬
  • Bern (BRN-Belp)
    ‪66 min drive‬

Room options

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Junior Suite (North)

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South)

Junior Suite (South)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Relax in a serene hot spring area surrounded by majestic mountains and a beautifully maintained pool.

Hôtel Rallye & Entrées aux Bains de la Gruyère

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 187 reviews
The price is NZ$317
includes taxes & fees
12 Aug - 13 Aug
Hôtel Rallye & Entrées aux Bains de la Gruyère

Frequently asked questions

What is the cancellation policy at Hotel Cailler?

Hotel Cailler offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cailler?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Cailler on 28 Aug 2025 start from NZ$662.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cailler?

Yep, Hotel Cailler has a free self car park.

Is there a spa on site at Hotel Cailler?

Yep, there is an onsite spa at Hotel Cailler. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Cailler have a pool?

Hotel Cailler has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Cailler?

Hotel Cailler features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Hotel Cailler a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Cailler.

Is Hotel Cailler family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that Hotel Cailler is a hit with families.

Does Hotel Cailler serve breakfast?

You bet, complimentary buffet breakfast is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cailler?

No, Hotel Cailler does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cailler?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cailler?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Hotel Cailler?

There is a golf course next to Hotel Cailler.

Hotel Cailler Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 149 reviews
Rating 8 - Good. 50 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis Felipe

Stayed 1 night in Jul 2023

10/10 Excellent

Sacha

Stayed 1 night in Apr 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Stayed 1 night in Mar 2020

8/10 Good

Anita

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with convenient access to spa

The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
Stayed 1 night in Sep 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel

Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
Stayed 2 nights in Sep 2019

10/10 Excellent

DIMITRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un paradis cache

A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Bryan, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoulte amazing place set in some of the most beautiful scenery in the world.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Short stay in Charmey

The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice week-end trip near the mountains

Great snowshoe treck up to the Vounetse and hot bath! Salad buffet of Sunday evening was very average, but breakfast Monday morning excellent (we didn't catch the famous buffet)

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ne vaut pas le prix ni le détour

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathalia

Stayed 2 nights in Jan 2025

10/10 Excellent

Monika

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Uliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2023

10/10 Excellent

Madhvie

Stayed 1 night in Oct 2023