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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Fitness facility
Hallway
Deluxe Single Room
Family Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is NZ$119
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • Bradley Square Mall
    ‪4 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed - queen
Blackout curtains
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

At Douglas Inn And Suites you'll be within a 15-minute walk of Tennova Healthcare and 1.4 km (0.8 mi) from Cleveland State Community College. Highlights at this Mediterranean motel include free continental breakfast and free self-parking. .This business-friendly motel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Cleveland motel, you'll be 1.9 km (1.2 mi) from Create & Celebrate Studio and 2.6 km (1.6 mi) from Tennova Healthcare - Cleveland.
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What's nearby

  • Cleveland State Community College - 11 min walk - 0.9 km
  • Tinsley Park - 4 min drive - 3.0 km
  • Lee University - 4 min drive - 3.8 km
  • Bradley Square Mall - 4 min drive - 5.4 km
  • North Cleveland Church of God - 6 min drive - 4.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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  • Breakfast included
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includes taxes & fees
17 Aug - 18 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

What is the cancellation policy at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Inn And Suites?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 17 Aug 2025 start from NZ$119.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Inn And Suites?

Yep, Douglas Inn And Suites has a free self car park.

Is Douglas Inn And Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Douglas Inn And Suites is a hit with families.

Does Douglas Inn And Suites serve breakfast?

You bet, free continental brekkie is offered daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Douglas Inn And Suites?

No, Douglas Inn And Suites does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Inn And Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

TAMMY

Liked: Cleanliness
Good
Stayed 1 night in May 2025

8/10 Good

Carl

Stayed 1 night in May 2025

4/10 Poor

Edith

Travelled with partner
Liked: Staff & service
The room was average. Fairly clean but smelled of urine. The main problem with our stay was that there was a group of people being extremely loud late into the night that made it very hard to sleep. They were yelling and slamming doors. Felt very unsafe. Not sure if this is a common occurrence at this hotel but staff did not do anything about it. I would have slept better in my car. Couldn’t get out of there fast enough in the morning. I would not stay here again.
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funeral

Quick trip back home.
Stayed 1 night in May 2025

6/10 Okay

Laura, Daphne

I am a frequent traveler. I found this hotel to be simply mediocre. What they call "breakfast" is a joke, unless all you want to eat is waffles. The owners are pinching every penny. I'm serious - decent tea bags are not that much more expensive than Walmart brand, people. They use powdered mix for their "gravy". A bag of white bread - still in the bag - for you folks! No other bread offered! No fruit, no yogurt - although they have a fridge that could utilize - and two kinds of dried cereal. Some sort of warmed circle eggs and frozen biscuits heated up. The rooms have been modernized with a rain shower head, but there is so little water coming out a regular shower will take you twice as long as it normally would. How this place gets any 5 star ratings is beyond me.
Stayed 1 night in May 2025

8/10 Good

Kayla

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay! Staff is friendly. Rooms are clean and up to date. Everything works well. Staff is always on top of any supplies needed for the stat. Only down side is that I feel like breakfast could use a life. Could have more options. Need some sausage or bacon. More cereal options and fruits. Also a better selection of drinks. Not just OJ and Apple juice.
Stayed 4 nights in May 2025

8/10 Good

Douglas J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to I 75
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
Stay was fine. Don’t plan on a continental breakfast to satisfy you . Really quite skimpy.
Stayed 1 night in May 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
Older but ok.
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop for the night

Nice hotel for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kevin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

So so

When we got to the room, we had dog poop outside the front door. When we got in our room, it did not smell clean. It smelled like urine. But it looked clean and fairly well decorated.
Stayed 1 night in Apr 2025

8/10 Good

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really good at a great price.
Stayed 3 nights in Apr 2025

10/10 Excellent

BRENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Courtney

Travelled with family, Business traveller
Disliked: Staff & service
The room was fine, and the staff was nice enough, but I only had 2 towels for 2 guests for 2 nights. When I went down to ask for more towels, I was told I had to bring my old ones down and was then asked to put them in the laundry room myself. Housekeeping never cleaned or straightened the room while we were there.
Stayed 2 nights in Apr 2025

8/10 Good

Kayla

Stayed 7 nights in Apr 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked that this inn was affordable and convenient. The rooms were updated and generally clean. I had trouble understanding the staff member at the front desk. He was friendly and kind however. There were four people staying in our room, but we did not have enough towels, cups, etc for everyone. It would be nice if those things were taken care of ahead of time rather than having to request extra. That being said, we will consider staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and pet friendly
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff goes above and beyond here. They are really good to the guests, and they ensure that everything is taken care of during your stay. Very clean great people thank you!
Stayed 1 night in Apr 2025