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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Gym
Deluxe Double Room
Hallway
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$115
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed - queen
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(59 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

At Douglas Inn And Suites you'll be within a 15-minute walk of Tennova Healthcare and 1.4 km (0.8 mi) from Cleveland State Community College. Highlights at this Mediterranean motel include free continental breakfast and free self-parking. .This business-friendly motel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Cleveland motel, you'll be 1.9 km (1.2 mi) from Create & Celebrate Studio and 2.6 km (1.6 mi) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.4 km
  • Cleveland State Community College - 9 min walk - 0.8 km
  • Create & Celebrate Studio - 1 min drive - 1.8 km
  • Tennova Healthcare - Cleveland - 3 min drive - 2.8 km
  • CHI MEMORIAL CLEVELAND - 3 min drive - 2.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

What is the cancellation policy at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Inn And Suites?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 13 Feb 2026 start from NZ$114.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Inn And Suites?

Yep, Douglas Inn And Suites has a free self car park.

Is Douglas Inn And Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Douglas Inn And Suites is a hit with families.

Does Douglas Inn And Suites serve breakfast?

You bet, free continental brekkie is offered daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Douglas Inn And Suites?

No, Douglas Inn And Suites does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Inn And Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Barney

Liked: Staff & service
Disliked: Cleanliness, amenities
Room had a very off putting smell. 100% would not recommend.
Stayed 2 nights in Nov 2025

2/10 Terrible

cliff

Stayed 5 nights in Oct 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is always cheerful, and the lobby and the rooms are clean.
Stayed 1 night in Nov 2025

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there 4 nights. The area is very convenient. We did not eat breakfast there. We did not have maid service at all. However, we were able to get fresh towels at the front desk. We had an iron but no ironing board. Overall the motel was fine. If we are ever in the area again we will probably stay here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Clean room and staff were friendly and efficient.e
Stayed 1 night in Nov 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Stevie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay so far.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness
Very clean inside and outside, friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got into dining room at 8:30 am And there was 1 biscuit and 2 egg patties and no sausage or bacon!
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could be a bit more complete
Stayed 1 night in Oct 2025

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff love room no carpet great for cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jean-Paul, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern and updated rooms. Convenient location near the city centre.
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Travelled with family

Great Find!

Room was clean and updated. Breakfast was a little lacking but all in all quality stay. Would stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and bath area and shower are very nice
Stayed 1 night in Oct 2025

4/10 Poor

EricNVirginia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room not cleaned well. No facial tissues (only two left) shower dirty and fire safety sprinkler dangling from ceiling.
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly desk clerk. Breakfast way below average in quality and variety. Drinking fountain in lobby out of order and exercise room “undergoing renovation “ but appeared to be overflow storage. Overpriced for value. Online reviews misleading.
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the hotel is always clean. The beds are very comfortable. I wish there were more options for the breakfast, but what they do have is always good.
Stayed 1 night in Sep 2025

10/10 Excellent

Aylexus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room, could tell it was recently renovated
Stayed 1 night in Oct 2025

8/10 Good

Carl

Stayed 1 night in Sep 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again. Clean linens, comfortable bed, quiet, very friendly. Enjoyed the breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Searra

Stayed 1 night in Sep 2025