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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Hallway
Deluxe Single Room
Family Suite | Living area
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
The current price is NZ$121
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • Bradley Square Mall
    ‪4 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Sofa bed
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

At Douglas Inn And Suites you'll be within a 15-minute walk of Tennova Healthcare and 1.4 km (0.8 mi) from Cleveland State Community College. Highlights at this Mediterranean motel include free continental breakfast and free self-parking. .This business-friendly motel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Cleveland motel, you'll be 1.9 km (1.2 mi) from Create & Celebrate Studio and 2.6 km (1.6 mi) from Tennova Healthcare - Cleveland.
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What's nearby

  • Cleveland State Community College - 11 min walk - 0.9 km
  • Tinsley Park - 4 min drive - 3.0 km
  • Lee University - 4 min drive - 3.8 km
  • Bradley Square Mall - 4 min drive - 5.4 km
  • North Cleveland Church of God - 6 min drive - 4.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪Sonic Drive-In - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cook Out - ‬20 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cleveland Nutrition - ‬3 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Quality Inn Cleveland North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 596 reviews
The price is NZ$148
includes taxes & fees
1 Oct - 2 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

What is the cancellation policy at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Inn And Suites?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 28 Sept 2025 start from NZ$121.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Inn And Suites?

Yep, Douglas Inn And Suites has a free self car park.

Is Douglas Inn And Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Douglas Inn And Suites is a hit with families.

Does Douglas Inn And Suites serve breakfast?

You bet, free continental brekkie is offered daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Douglas Inn And Suites?

No, Douglas Inn And Suites does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Inn And Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Douglas Inn And Suites Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

4/10 Poor

Hunter

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Staff was friendly however the floor in the room felt dirty like crumbs were on the floor woke up covered in bug bites wich I’m pretty sure were bed bugs and the peep hole was missing so it was just a straight hole to the outside
Stayed 1 night in Jun 2025

8/10 Good

Della

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room could have been a little cleaner. The person before us had a little too much to drink. It was on the back of the bathroom door. The remote for the tv did not work. The lady at the front desk did come and try to fix it.
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Travelled with group
Disliked: Amenities, property conditions & facilities
Terrible I paid for 2 beds we got one. That was nice traveling with unrelated companions, the bathroom door didn’t close at all also nice with companions that aren’t family. Don’t do it! Go elsewhere!
Stayed 1 night in Jun 2025

8/10 Good

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Stayed 1 night in Jun 2025

2/10 Terrible

Sherida, Erlanger

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting place. Our room 201 was absolutely filthy. The springs were sticking out of the mattress, dried blood on the box spring, toenails on the carpet, trash on the side of the fridge, curtains coming off the windows, cobwebs on the ceiling, lines through the picture on the television, no remote, ring in the toilet, exhaust fan was filthy, stains on the bedspread, microwaved biscuits and egg patties, no fruit, no yogurt, no pastries. This hotel should be condemned. Do not stay here.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay for a tired traveler. Great location. Room spotless. Only recommendation, please invest in new sheets.
Stayed 1 night in May 2025

10/10 Excellent

Olena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Very friendly staff. The room did need a deep cleaning though.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love going to Douglas. Its very clean and has comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Mechelle

Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities
Room was damp. Carpet was wet. Bathroom door didn't close. Faucet not right.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again!

Pleased with accommodations! Staff were friendly, helpful, & professional! We'd stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were helpful and friendly. Loved the upgraded lighting in the room. Conveniently located right off the interstate. Lots of good dining options nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I like that the motel was close to the interstate, but far enough away to not hear the traffic roar.
Stayed 1 night in May 2025

10/10 Excellent

Van, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Charles

Rain type shower
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 2 nights in May 2025

10/10 Excellent

Linda F

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
I needed someplace to sleep after planning an Ocoee River rafting trip, but I didn’t want to spend a lot of money. This place far exceeded my expectations and was just a 20 minute drive to the outfitters post.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with pets
Liked: Amenities
Could be amice hotel
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Friendly, helpful check in. Very clean and updated. Excellent value!
Stayed 1 night in May 2025