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Holiday Inn Express Cleveland Northwest by IHG

2.5 star property

Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Interior
Exterior
Free buffet breakfast
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$180
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the area

Cleveland

At Holiday Inn Express Cleveland Northwest by IHG you'll be within a 30-minute stroll of Cleveland State Community College and Bradley Square Mall. Highlights at this hotel include free buffet breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. 2002 square feet (186 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Cleveland hotel include Tinsley Park and Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.7 km
  • Tinsley Park - 19 min walk - 1.6 km
  • Cleveland State Community College - 1 min drive - 1.7 km
  • Bradley Square Mall - 2 min drive - 2.8 km
  • Lee University - 5 min drive - 7.2 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Holiday Inn Express Cleveland Northwest by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest by IHG. Free self parking is available.

This Cleveland hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western Plus Cleveland Inn & Suites
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 441 reviews
The price is NZ$188
includes taxes & fees
23 Mar - 24 Mar
Best Western Plus Cleveland Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Cleveland Northwest by IHG?

Holiday Inn Express Cleveland Northwest by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Cleveland Northwest by IHG?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cleveland Northwest by IHG on 22 Mar 2026 start from NZ$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Cleveland Northwest by IHG?

Yep, Holiday Inn Express Cleveland Northwest by IHG has a free self car park.

Does Holiday Inn Express Cleveland Northwest by IHG have a pool?

Holiday Inn Express Cleveland Northwest by IHG has a seasonal outdoor pool. The pool is open from May to September.

Does Holiday Inn Express Cleveland Northwest by IHG serve breakfast?

Yeah, complimentary buffet brekkie is served at Holiday Inn Express Cleveland Northwest by IHG.

Is there a free airport shuttle available at Holiday Inn Express Cleveland Northwest by IHG?

No, Holiday Inn Express Cleveland Northwest by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Cleveland Northwest by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Cleveland Northwest by IHG?

No, pets are not allowed.

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 542 reviews
Rating 8 - Good. 105 out of 542 reviews
Rating 6 - Okay. 30 out of 542 reviews
Rating 4 - Poor. 11 out of 542 reviews
Rating 2 - Terrible. 19 out of 542 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Janie

Stayed 1 night in Nov 2025

8/10 Good

Bethany

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The place was clean but there were ladybugs and stink bugs all over the room including in the bed. The beds were comfortable. There were only apples for a fruit choice for breakfast and not many healthy options.
Stayed 1 night in Nov 2025

10/10 Excellent

Denroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. People were nice. Food was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Stayed 4 nights in Oct 2025

8/10 Good

Sherrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Beth, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Jacobi, The front desk attendant on duty when we checked in was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy

Very clean comfortable hotel my only gripe is the bed was too soft but that's really nothing to gripe about just my preference 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and inviting.
Stayed 1 night in Oct 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Garth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC in the room was quite. Usually don't sleep well at hotels. But I did have a good sleep there.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything is very modern. Breakfast was great.
Stayed 2 nights in Aug 2025

8/10 Good

Noll

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Mosheim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

April

Travelled with family
Disliked: Staff & service, room comfort

ADA compliance nightmare!!

I am completely disappointed Ted with this hotel! We booked a handicap accessible room months before the actual trip. When we arrived, they had given all the handicap rooms away, put us on the top floor, when we had requested a room close to the elevators, and made no effort to help fix the problem. I use a walker and my daughter has a broken foot. We could not use the shower in a normal room because we can’t stand in the bathtub. The hotel’s solution, only because my other daughter demanded a shower chair, was to give us a metal folding chair to sit inside the tub. We literally took our lives into our hands just to get a shower! I’m furious with this booking and hotel management!!! I will never stay there again!
Stayed 2 nights in Jul 2025

8/10 Good

wilbur

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025