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Holiday Inn Express Cleveland Northwest by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

A spacious lobby with a central seating area, a reception desk, and a large mirror.
A modern retail space with refrigerated beverage dispensers and shelves stocked with snacks and beverages.
A coffee station with two espresso machines, a coffee dispenser, and a counter with various coffee-related items.
Exterior
A modern lobby with a fireplace, seating area, and a large wall mural.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$205
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A bathroom with a marble sink, a large mirror, two wall-mounted lights, a hairdryer, and a trash can.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Extra Floor Space)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a chair, a window, and a wall-mounted TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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Exterior

La Quinta Inn & Suites by Wyndham Cleveland near Lee Univ

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 1,059 reviews
The price is NZ$196
includes taxes & fees
28 Sept - 29 Sept
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About the area

Cleveland

At Holiday Inn Express Cleveland Northwest by IHG you'll be within a 30-minute stroll of Cleveland State Community College and Bradley Square Mall. Highlights at this hotel include free buffet breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. 2002 square feet (186 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Cleveland hotel include Tinsley Park and Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.7 km
  • Cleveland State Community College - 1 min drive - 1.7 km
  • Tinsley Park - 2 min drive - 2.4 km
  • Bradley Square Mall - 3 min drive - 2.8 km
  • Lee University - 5 min drive - 7.5 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Kith Social - ‬4 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Holiday Inn Express Cleveland Northwest by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest by IHG. Free self parking is available.

This Cleveland hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western Plus Cleveland Inn & Suites
Cleveland
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 545 reviews
The price is NZ$167
includes taxes & fees
27 Sept - 28 Sept
Best Western Plus Cleveland Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Cleveland Northwest by IHG?

Holiday Inn Express Cleveland Northwest by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Cleveland Northwest by IHG?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cleveland Northwest by IHG on 27 Sept 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Cleveland Northwest by IHG?

Yep, Holiday Inn Express Cleveland Northwest by IHG has a free self car park.

Does Holiday Inn Express Cleveland Northwest by IHG have a pool?

Holiday Inn Express Cleveland Northwest by IHG has a seasonal outdoor pool. The pool is open from May to September.

Does Holiday Inn Express Cleveland Northwest by IHG serve breakfast?

Yeah, complimentary buffet brekkie is served at Holiday Inn Express Cleveland Northwest by IHG.

Is there a free airport shuttle available at Holiday Inn Express Cleveland Northwest by IHG?

No, Holiday Inn Express Cleveland Northwest by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Cleveland Northwest by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Cleveland Northwest by IHG?

No, pets are not allowed.

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 611 reviews
Rating 8 - Good. 119 out of 611 reviews
Rating 6 - Okay. 37 out of 611 reviews
Rating 4 - Poor. 11 out of 611 reviews
Rating 2 - Terrible. 21 out of 611 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very nice, friendly staff and clean rooms. The breakfast was awesome, very delicious and plenty of choices. Would definitely recommend staying here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the gravy and biscuits! Stayed here multiple times and it is always nice 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean room, longhorn steakhouse across the parking lot.
Stayed 1 night in May 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great, breakfast was fresh, plenty of restaurants within walking distance, retail shopping within a 5 minute drive.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Teri

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place , very clean, customer service was great , coffee was offered 24 hours . Very quiet place. Area had many places to eat , they even give you a10% coupon for the longhorn across the hotel. Great place overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also! I would stay there again. Definitely a five thumbs up!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and cleanliness!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

KAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable accommodations for those who have allergy issues. The rooms are clean and generally pet free except for a few where care animals are allowed. Supportive, friendly staff. Some noise issues from the pipes but the problem was resolved after a few sleepless nights.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Janice

Very fresh clean room all great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. A bit pricey but perhaps that’s just the area. Suite did not have extra sink area like some similar properties. Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Gessuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The pool was dirty and not able to be used: this was not advertised when I booked the rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marvel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Kelli M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. Bed and bedding was very comfortable. The only reason I didn’t give it a 5 star when going down to have breakfast they did not refill anything and there was only yogurt to eat. Breakfast was to be still serving for another 45 minutes.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JONATHON

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the Breakfast. We came down a little after 8 and there was very little food available. There wasn’t even milk for the cereal, in fact the fridge that has yogurts and milk was empty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine.
Stayed 1 night in Apr 2026