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Malmaison Cheltenham

4.0 star property

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room
Breakfast, lunch, dinner served; British cuisine
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$203
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, The Promenade
    ‪7 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, University of Gloucestershire
    ‪12 min walk‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Cheltenham

At Malmaison Cheltenham you'll be within just a 10-minute stroll of Imperial Gardens and Statue of Edward Wilson. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, Chez Mal Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Cheltenham hotel, you'll find Cheltenham Racecourse.

What's nearby

  • Imperial Gardens - 4 min walk - 0.4 km
  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Cafe Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪No 131 - ‬4 min walk
  • ‪John Gordons - ‬4 min walk

About this property

Malmaison Cheltenham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the business-friendly Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Holiday Inn Express Cheltenham by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$161
includes taxes & fees
1 Mar - 2 Mar
Holiday Inn Express Cheltenham by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Malmaison Cheltenham?

Malmaison Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Cheltenham?

As of 25 Feb 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on 8 Mar 2026 start from 202.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison Cheltenham?

Yep, Malmaison Cheltenham has a self car park for GBP 10.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Malmaison Cheltenham serve breakfast?

You bet, full brekkie is available weekdays between 7 AM and 10 AM and weekends between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Malmaison Cheltenham?

No, Malmaison Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Cheltenham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Cheltenham?

Dogs are welcome at Malmaison Cheltenham, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ann L

Liked: Cleanliness, staff & service, amenities
Very clean. No magnifying mirror and very dark!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay here.
Stayed 1 night in Nov 2025

8/10 Good

Beverly

Stayed 1 night in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Rob Fairhurst

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

6/10 Okay

Timothy

Liked: Staff & service

1 night stay

Nice hotel but a bit tired- the rooms need a clean and freshen up, including the bathroom. Nice but looking tired. Comfy bed and pillows, good price
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
….
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service

Nice staff

Nice staff, underground parking very awkward and not really suitable for a large car. Beds weren’t the best as the mattress dipped in the middle, the sink in the bathroom was slow to drain. But other than that it was a good stay with nice staff, good breakfast, nice hotel in a nice location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline Anne

Stayed 2 nights in Oct 2025

6/10 Okay

Martyn

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel. Staff great. Very disappointed that not made aware at time of booking that there was a wedding which meant no food available to order and parts of hotel not accessible. Room 130 was very noisy and not the best nights sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Devante

Stayed 1 night in Sep 2025

8/10 Good

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, needs improving

Pretty nice hotel but I was disappointed at little things in the room that didn't work- a lot of switches that didn't activate anything; shower head pointed directly onto the sloped edge of the bath so both me and my partner slipped when trying to shower (yes I know there is a bath mat provided but I also didn't expect to be showering on a hill). Service at breakfast was poor considering it was the last hour of breakfast and there were only two other parties dining. Food was good but service staff spent more time clearing other empty tables than removing our dirty plates that had collected as you would expect during a continental breakfast. And it wasn't like we overstayed our welcome past the 10am end of the breakfast slot.
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - breakfast could be better

This is a nice hotel, well placed in a quiet quarter, and close to the shops and eateries of the town, It was clean and the bedroom of a good size. Only complaint was the breakfast where the service was slow and the staff "sullen" (the rest were very helpful and pleasant). The Americano coffee, out of a machine, was pretty tasteless.
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service

Typical Malmaison "okay" standard

It was okay. Air conditioning wasn't working in our room and front desk was great in moving to a junior suite, but that felt tired with creaky floors and doors. Plus music that went on through the night
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Stayed 1 night in Aug 2025

10/10 Excellent

KATIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel perfectly situated

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025