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The Dial House

Property class: 3.5

Photo gallery for The Dial House

A stone building with a sign reading "The Dial House Hotel & Restaurant."
Creator video - submitted by Through Her Eyes Travel
A stone building with a sign reading "The Dial House Hotel & Restaurant."
A cozy living room with a fireplace, comfortable seating, and large windows.
A narrow hallway with floral wallpaper, a white door, and a patterned wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Housekeeping
The current price is NZ$366
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Place, Cotswold Motoring Museum
    ‪1 min walk‬
  • Place, The Model Village
    ‪3 min walk‬
  • Place, Birdland Park and Gardens
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪56 min drive‬

Room options

View all photos for Premium Double Room, 1 King Bed

A neatly arranged hotel room with a large bed, bedside tables, a desk, and a stone accent wall.

Premium Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a window with flowers, a mirror, and a wall with a detailed mural.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a large bed, two bedside tables, a decorative headboard, a fireplace, and two matching armchairs.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a headboard, a nightstand, a lamp, a mirror, and a wall tapestry.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A bedroom with a large bed, two chairs, a small ottoman, a decorative headboard, and a fireplace.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A bedroom with a large window, a wooden wardrobe, a radiator, and a bedside table with a bottle and glasses.

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A neatly made bed with pillows, a bedside lamp, and a folded towel on the bed.

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

A bedroom with a stone wall, a bed with a gray headboard, a bedside table with a lamp, and a window.

Premium Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

A bedroom with a bed, bedside table, lamp, chair, desk, and a mirror. There are framed pictures on the wall.

Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

Cheltenham

At The Dial House you'll be within steps of River Windrush and Bourton Model Railway Exhibition. Highlights at this inn include a restaurant, free self-parking and a bar/lounge. .This smoke-free inn offers free WiFi in public areas, a terrace and a garden. Plus you'll find coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 8:00 AM and 10 AM. .Places within a 5-minute walk of this 3.5-property class Cheltenham inn include Cotswold Motoring Museum and The Model Village.
View more Inns in CheltenhamOpens in a new window

What's nearby

  • Cotswold Motoring Museum - 1 min walk - 0.0 km
  • Bourton Model Railway Exhibition - 1 min walk - 0.1 km
  • The Model Village - 3 min walk - 0.3 km
  • Birdland Park and Gardens - 6 min walk - 0.6 km
  • Dragonfly Maze - 12 min walk - 1.1 km

Getting around

  • Cheltenham Spa Station - 23 min drive
  • Oxford (OXF) - 61 min drive

Restaurants

  • ‪The Old New Inn - ‬3 min walk
  • ‪The Porch House - ‬6 min drive
  • ‪The Mousetrap Inn - ‬5 min walk
  • ‪The Willow - ‬1 min walk
  • ‪New England Coffee House - ‬6 min drive

About this property

The Dial House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dial House also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Cheltenham inn is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Dial House offers 14 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

A stone building with a sign reading "The Mouse Trap Café".
The Mousetrap Inn
Cheltenham
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping
4.3 out of 5, Excellent, 689 reviews
The price is NZ$285
includes taxes & fees
8 Nov - 9 Nov
The Mousetrap Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 21.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

Frequently asked questions

What is the cancellation policy at The Dial House?

The Dial House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Dial House?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at The Dial House on 4 Nov 2026 start from NZ$366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Dial House?

Yep, The Dial House has a free self car park.

Does The Dial House serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 8:00 AM to 10 AM.

Is there a free airport shuttle available at The Dial House?

No, The Dial House does not offer an airport shuttle service.

Is there a bar or restaurant at The Dial House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Dial House?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Dial House?

No, only service animals are allowed.

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 202 out of 305 reviews
Rating 8 - Good. 76 out of 305 reviews
Rating 6 - Okay. 22 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 1 out of 305 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, will definitely recommend for first time or returning visitors to Cotswold.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place decor was great friendly staff excellent breakfast beautiful garden
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Delicious breakfast and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast for an extra fee but so worth it. Location and hospitality is top notch.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a lovely lovely place in the most beautiful village.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff very friendly & accommodating. Food was great too. Parking on site. Really nice ambience all round.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dial house is great ! Very clean and comfortable with great staff and food. It’s located centrally to the little town. The model village and motor museum are very close too. We had a lovely one night stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem!! Best place to stay in the Cotswolds ! Lovely staff, amazing accommodations, right in the heart of the city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly efficient staff, wonderful service, great breakfast.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nicely decorated. The staff had the fan going to cool down for us since the heat wave was still going. The room had everything we needed but it was on the small side and had no A/C. Check in was very easy and parking on site was a great amenity. Breakfast was pricey and we decided to get pastries and coffee on the nearby coffee shop since we’re not big breakfast people. The hotel is very well located in front of restaurants and water running through the town. It’s a great place for families and pet friendly.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel but arrived and were told that hotel was pretty much closed for the evening so no access to the bar or lounge etc which seemed disappointing based on the cost of the room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, perfect location and amazing staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay lovely building atmosphere staff food and drink thank you :)
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff were really friendly and location was perfect
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was lovely and quirky - perfect location with parking
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly hotel right in the heart of the village in walking distance to everything of interest. Staff were friendly and helpful. Room was clean and spacious with a welcome gift and free toiletries. Breakfast was tasty with a good selection to choose from. Really enjoyed our 2 night stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel, wish I could have stayed longer. Great location and easy parking.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and professional and the rooms were great. Fantastic location right on the high street. Will definitely go again.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, would recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming inn right at the heart of Bourton-on-the-Water. It was a short walk to the shops and pubs/restaurants of the town. Chose it because it had a room that would accommodate three ladies on our little tour of the Cotswolds. Our room had two separate bedrooms, one with a large bed and then another with two twin beds. Bathroom was updated and roomy with a full tub and shower. Would be perfect for a family also. The inn was built in 1698 and has historical charm, but was nicely renovated. Lovely restaurant which we didn't have a chance to try, and a sitting area where we had coffee. Everyone was lovely and kind. Would highly recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and great staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely well maintained hotel. Staff were very helpful and friendly. When I arrived home I realised I had left my watch in the hotel room. I called the hotel and they posted it that day and it arrived at my home the next morning. Very impressed with the efficiency and honesty of the staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were so friendly, room was spotless and beautiful, and food was absolutely outstanding. Location was spot on too. Loved it!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have just returned from a wonderful stay at The Dial House in Bourton-on-the-Water, and we honestly couldn't have asked for more. We happened to visit during an exceptionally hot spell, with temperatures reaching 36°C, but the staff were absolutely outstanding throughout our stay, doing everything possible to ensure all guests remained comfortable and well looked after. Their professionalism, friendliness and attention to detail really stood out. Our room was beautiful and comfortable, the dinner and breakfast were both excellent, and enjoying cocktails in the stunning garden on a warm summer evening was simply perfect. The location is unbeatable too – right in the heart of the gorgeous Bourton-on-the-Water, making it easy to enjoy everything this beautiful village has to offer. Thank you to the whole team for making our stay so memorable. We will definitely be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat at the hotel, so we cannot review that. But the convenience of the hotel was fantastic for our short stay. The parking on site was excellent, but do not forget to register. The staff were helpful and friendly. We stayed in one of the coach houses and it is in need of redecoration. A minor point in our fantastic stay.
Stayed 2 nights in May 2026