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Grand Hyatt Chengdu

4.5 star property
Luxury hotel connected to a shopping centre in Chengdu with 8 restaurants

Photo gallery for Grand Hyatt Chengdu

8 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
8 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$216
includes taxes & fees
14 Feb - 15 Feb

Explore the area

View map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Dreamland Deluxe Suite

In-room safe, desk, blackout curtains, soundproofing

Dreamland Deluxe Suite

  • Sleeps 2

View all photos for Grand Executive Suite

In-room safe, desk, blackout curtains, soundproofing

Grand Executive Suite

  • Sleeps 2

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Deluxe Suite King

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout curtains, soundproofing

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed (Atrium View)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • City view
  • 80 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Executive Suite

In-room safe, desk, blackout curtains, soundproofing

Grand Executive Suite

  • City view
  • 116 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Suite King

8.0 out of 10
Very good
(1 review)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

1 King Bed

  • Sleeps 2

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds with Club Access

  • Sleeps 2

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout curtains, soundproofing

1 King Bed with Club Access

  • Sleeps 2

View all photos for 2 Twin Beds

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds

  • Sleeps 2

View all photos for Grand Deluxe Suite Twin

In-room safe, desk, blackout curtains, soundproofing

Grand Deluxe Suite Twin

  • Sleeps 2

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Deluxe Suite King

  • Sleeps 2

View all photos for Classic Room, 1 King Bed (City View)

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 King Bed (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (City View)

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Single Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Suite King

  • Sleeps 2

View all photos for 1 King Bed Atrium View with Club Access

In-room safe, desk, blackout curtains, soundproofing

1 King Bed Atrium View with Club Access

  • Sleeps 2

View all photos for Family Connecting Room (King+Twin)

In-room safe, desk, blackout curtains, soundproofing

Family Connecting Room (King+Twin)

  • Sleeps 4

View all photos for Family Connecting Suite (Twin+Grand Suite King)

In-room safe, desk, blackout curtains, soundproofing

Family Connecting Suite (Twin+Grand Suite King)

  • Sleeps 4

View all photos for 1 King Bed City View

In-room safe, desk, blackout curtains, soundproofing

1 King Bed City View

  • Sleeps 2

View all photos for 2 Twin Beds City View

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds City View

  • Sleeps 2

View all photos for Presidential Suite

In-room safe, desk, blackout curtains, soundproofing

Presidential Suite

  • Sleeps 2

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Chengdu City Centre
  • Pool
  • Parking included
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4.5 out of 5, Wonderful, 287 reviews
The price is NZ$104
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About the area

Chengdu

Grand Hyatt Chengdu places you in the centre of Chengdu, connected to a shopping centre and within just a 15-minute stroll of Taikoo Li Shopping Center and Chengdu IFS. Highlights at this luxury hotel include 8 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Xi·Mi is the hotel's own cocktail bar. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 32292 square feet (3000 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4.5-property class Chengdu City Centre hotel include Tianfu Square and Donghuamen Archaeological Site.

What's nearby

  • Chengdu IFS - 8 min walk - 0.7 km
  • Tianfu Square - 9 min walk - 0.8 km
  • Taikoo Li Shopping Center - 10 min walk - 0.8 km
  • Donghuamen Archaeological Site - 14 min walk - 1.2 km
  • People's Park - 19 min walk - 1.6 km

Getting around

  • Chunxi Road Station - 12 min walk
  • Chengdu Railway Station - 13 min drive
  • Chengdu (CTU-Shuangliu Intl.) - 27 min drive

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪Grand Café 咖啡厅 - ‬1 min walk
  • ‪李山山茶事 - ‬1 min walk
  • ‪戏迷 Xi Mi - ‬3 min walk

About this property

Grand Hyatt Chengdu

Luxury hotel connected to a shopping centre in Chengdu with 8 restaurants
Grand Hyatt Chengdu offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Grand Hyatt Chengdu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 1 building
  • 370 guestrooms or units
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Chengdu offers 370 accommodations with DVD players and a safe. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Chengdu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Grand Hyatt Chengdu?

Grand Hyatt Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Chengdu?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Chengdu on 14 Feb 2026 start from NZ$215.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Chengdu?

Yep, Grand Hyatt Chengdu has a free self car park.

Does Grand Hyatt Chengdu have a pool?

Grand Hyatt Chengdu has an indoor pool and a kids' pool.

What luxury perks are available at Grand Hyatt Chengdu?

Grand Hyatt Chengdu features an indoor pool, 1 hot tub and 8 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Grand Hyatt Chengdu a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Chengdu.

Is Grand Hyatt Chengdu family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Chengdu is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Chengdu?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Chengdu serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Chengdu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Chengdu?

Yep, you can grab a meal at Grand Hyatt Chengdu's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Hyatt Chengdu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Chengdu?

No, pets and service animals are not allowed.

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 122 reviews
Rating 8 - Good. 23 out of 122 reviews
Rating 6 - Okay. 7 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

BEE YEN

Stayed 4 nights in Jul 2025

10/10 Excellent

Lee, Redwood City

Stayed 4 nights in Aug 2025

4/10 Poor

Tiam Chai

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Stayed 6 nights in Jul 2025

6/10 Okay

Nannan

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025

6/10 Okay

Michaela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio Pak Tat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025

10/10 Excellent

Chi Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cl
Stayed 1 night in Apr 2025

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jianhua

Stayed 3 nights in Mar 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Can, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024

10/10 Excellent

James Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Joey

Stayed 1 night in May 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023