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The Ritz-Carlton, Chengdu

Photo gallery for The Ritz-Carlton, Chengdu

An indoor swimming pool with a city view, large pillars, and lounge chairs.
Creator video - submitted by Agnes Kumala
A spa area with a large window offering a city view, a marble bathtub, and a towel rack.
A spacious living room with a city view, a television, and a red minibar.
A modern restaurant with high ceilings, large windows, and a city view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$259
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Place, Tianfu Square
    ‪11 min walk‬
  • Place, Wenshu Monastery
    ‪18 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk, a chair, a TV, a window with a city view, and a decorative wall panel.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a TV, a window with a city view, and a decorative wall panel.

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (View)

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Club Room, 1 King Bed (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds (View)

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Club Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds (View)

A hotel room with a large bed, a desk, a television, and a view of the cityscape.

Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape through large windows.

Room, 1 King Bed (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a sitting area with a chair and a small table, a nightstand with a lamp, and a view of the city through large windows.

Suite, 1 Bedroom

  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a television, a desk, and a view of the cityscape.

Club Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the area

Chengdu

The Ritz-Carlton, Chengdu puts you in the heart of Chengdu, connected to a shopping centre and within a 20-minute stroll of Tianfu Square and Sichuan Museum of Science and Technology. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The fine-dining restaurant, Li Xuan, serves Chinese cuisine and is open for lunch and dinner. FLAIR is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym and sauna as well as access to aerobics classes and yoga classes. 18464 square feet (1716 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Chengdu City Centre hotel include Wenshu Monastery and Wide and Narrow Alleys.

What's nearby

  • Donghuamen Archaeological Site - 8 min walk - 0.7 km
  • Tianfu Square - 11 min walk - 0.9 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Taikoo Li Shopping Center - 2 min drive - 2.1 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km

Getting around

  • Chengdu Railway Station - 5 min drive
  • Luomashi Station - 16 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 30 min drive

Restaurants

  • ‪Social - ‬5 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬7 min walk
  • ‪Club Lounge - ‬14 min walk
  • ‪星巴克 - ‬9 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 18464 square feet (1716 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Chengdu. Free self parking is available.

This 5-star Chengdu hotel is smoke free.

  • 350 guestrooms or units
  • 41 levels
  • 5 dining venues
  • Conference rooms
  • 18464 sq ft of conference space
  • 1716 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge
  • Ting Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,464 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 21 2026 to September 29 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Chengdu Ritz-carlton

Ritz-carlton Chengdu

Ritz-carlton Hotel Chengdu

Ritz-Carlton Chengdu Hotel

The Ritz carlton Chengdu

The Ritz Carlton, Chengdu

The Ritz-Carlton, Chengdu Hotel

The Ritz-Carlton, Chengdu Chengdu

The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on 30 Sept 2026 start from NZ$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Chengdu?

Yep, The Ritz-Carlton, Chengdu has a free self car park.

Is there a spa on site at The Ritz-Carlton, Chengdu?

Yep, there is an onsite spa at The Ritz-Carlton, Chengdu. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Ritz-Carlton, Chengdu have a pool?

The Ritz-Carlton, Chengdu has an indoor pool. The pool is open 6:30 AM to 10:30 PM. The swimming pool will be unavailable from September 21 2026 to September 29 2026 (dates subject to change).

What luxury perks are available at The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu features a full-service spa, an indoor pool and 5 restaurants. All guestrooms come with deep soaking tubs, hydromassage showerheads and pillowtop beds.

What makes The Ritz-Carlton, Chengdu a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Chengdu.

Is The Ritz-Carlton, Chengdu family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Chengdu is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Chengdu?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Chengdu serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Chengdu?

No, The Ritz-Carlton, Chengdu does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Chengdu?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Chengdu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Chengdu?

No, only service animals are allowed.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 396 out of 472 reviews
Rating 8 - Good. 51 out of 472 reviews
Rating 6 - Okay. 21 out of 472 reviews
Rating 4 - Poor. 2 out of 472 reviews
Rating 2 - Terrible. 2 out of 472 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room and service. The breakfast buffet is absolutely amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfort and location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Songjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family (5 in total) stayed in two rooms here for 5 nights. We really enjoyed the experience. The staff were very friendly and helpful, especially Mr. Luca Spatafora, who provided personalized support throughout our stay. I highly recommend this hotel!
Stayed 5 nights in May 2026
Verified review

8/10 Good

ROCIO REYES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great help from Luca to show us the highlights near the hotel and also from concierge team as they organized a day tour for us. Restaurant Li Xuan is a must!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay. Friendly staff, nice amenities, good location. This one has it all!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful . Special thanks to Ms Carol Liu at the restaurant for her exceptional hospitality and help during our stay . Chinese restaurant at the hotel is excellent with delicate dishes .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Highly recommended.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dongshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and quite. Staffs are very helpful. Location is very convenient, walking distance to local restaurants and shopping malls.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Centrally located
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

SHU YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Nitin

Liked: Cleanliness, staff & service, amenities
Staff excellent. Air cons weren’t working well, but were fixed very quickly. Rooms were nice a clean. Good stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Krisada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but quite far from shopping areas.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy Kai Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth a try their breakfast. Friendly and attentive staff, hotel in city centre and easy to get to everywhere, will pick the same hotel when I come back to Chengdu next time
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level of service was very high, particularly my concierge Cherry who arranged everything from dinner reservations to a free hotel shuttle to the panda center. Multiple staff members greeted me by name in the hallway. I enjoyed my stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean hotel and great amenities
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

DEANMARTYN

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great service!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
Stayed 2 nights in Mar 2026