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Best Western Smoky Mountain Inn

Property class: 2.5

Photo gallery for Best Western Smoky Mountain Inn

A hotel entrance with a covered driveway, stone facade, and landscaped garden.
A hotel room with two beds, a desk, a chair, a lamp, a telephone, and a painting on the wall.
A modern kitchen with wooden cabinets, a central island, and a dining area with a glass table and chairs.
A patio with a fire pit, wicker chairs, and a decorative planter.
A hotel with a pool, surrounded by well-maintained landscaping and a mountainous backdrop.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$178
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
130 Shiloh Trl, Waynesville, NC, 28786
  • Place, Hazelwood Soap Company
    ‪2 min drive‬
  • Place, Folkmoot Friendship Center
    ‪2 min drive‬
  • Place, Barber Orchard Fruitstand
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a bathroom with a mirror and sink.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a desk, a television, and a minibar.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Waynesville

At Best Western Smoky Mountain Inn you'll be 2.9 km (1.8 mi) from Folkmoot Friendship Center and 3 km (1.9 mi) from Hazelwood Soap Company. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, a 24-hour front desk and a picnic area. Each morning free breakfast is served. .With a stay at this Waynesville hotel, you'll be 30.3 km (18.8 mi) from Great Smoky Mountains National Park.

What's nearby

  • Hazelwood Soap Company - 2 min drive - 2.4 km
  • Folkmoot Friendship Center - 2 min drive - 2.0 km
  • LoneBackpacker Gallery of World Photography - 4 min drive - 4.7 km
  • Barber Orchard Fruitstand - 4 min drive - 5.5 km
  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 9.3 km

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Bogart's Restaurant and Tavern - ‬4 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Mad Anthony's Taproom & Restaurant - ‬4 min drive

About this property

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Best Western Smoky Mountain Inn also features a vending machine, a picnic area, and a front desk safe. Self parking is free.

This Waynesville hotel is smoke free.

  • 58 guestrooms or units
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • No smoking on site
Best Western Smoky Mountain Inn offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 778 reviews
The price is NZ$148
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Is parking available at Best Western Smoky Mountain Inn?

Yep, Best Western Smoky Mountain Inn has a free self car park.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on 1 Dec 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Smoky Mountain Inn have a pool?

Best Western Smoky Mountain Inn has an outdoor pool.

Does Best Western Smoky Mountain Inn serve breakfast?

Yeah, free continental breakfast is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Smoky Mountain Inn?

No, Best Western Smoky Mountain Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Smoky Mountain Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Smoky Mountain Inn?

No, only service animals are allowed.

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay beautiful scenery
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff. Would definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean and great front desk staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were wonderful and with the 4 lane road several blocks away there was easy and quick access to all parts of Waynesville City. The breakfast was excellent also.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit old, but the room was clean and comfortable, the breakfast offered a nice variety in a small space, and the staff was always cheerful and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms clean very nice staff easy parking breakfast was good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time in less than a year we've stayed at this Hotel and would highly recommended it. Staff is great, rooms are clean and comfortable. The view from the back or the front are breathtaking. Breakfast area is clean and kept up. Just enough breakfast to get us going for the day.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place but out of the way.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there will visiting everyone is very nice. The location is convenient to everything and very quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and rooms in good shape for age of motel
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very nice helpful staff would stay again
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean room,we appreciate that a lot!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

great place!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Friendly and knowledgeable staff. Not much to chose from on the breakfast choices.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the rooms and great breakfast!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good for a short stay. Breadfast needs some improvement but bed was comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking lot, nice room and staff. No complaints
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay, however, all the staff was polite and helpfiull. I would definitely stay there again when coming thru
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always kind and helpful and the rooms are super clean and they have comfy beds.
Stayed 1 night in Jan 2026