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HOTEL CIELO MAYA

Property class: 2

Photo gallery for HOTEL CIELO MAYA

A hotel room with a bed, a nightstand, a ceiling fan, a window with curtains, and a wall decoration.
A hotel lobby with a reception desk, a ceiling fan, and a dog lying on the floor.
A hotel with a rooftop terrace, a swimming pool, and a view of the sunset over the sea.
A patio with a sofa and two chairs, a glass table, and a tiled floor.
A residential building with a pool, surrounded by palm trees and a view of the sea at sunset.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$115
includes taxes & fees
24 Oct - 25 Oct

Explore the area

View map
TABASCO 28, UNIDAD, Chetumal, QROO, 77960
  • Place, Dos Mulas
    ‪11 min drive‬
  • Place, Malecón de Chetumal
    ‪12 min drive‬
  • Place, Santuario del Manati
    ‪12 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪19 min drive‬

Room options

View all photos for Basic Double Room, Bay View

A hotel room with two beds, a desk, and a ceiling fan.

Basic Double Room, Bay View

  • Bay view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Double Room, Bay View

A hotel room with a bed, a desk, a chair, a ceiling fan, and an air conditioning unit.

Comfort Double Room, Bay View

  • Bay view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, Bay View

A hotel room with a bed, a TV, a table, and a ceiling fan.

Comfort Room, Bay View

  • Bay view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Chetumal

At HOTEL CIELO MAYA, you'll be 6.4 km (4 mi) from Dos Mulas and 6.9 km (4.3 mi) from Santuario del Manati. Highlights at this hotel include free in-room WiFi. .Attractions in proximity to this Chetumal hotel include Laguna Bacalar Ecological Park and Lake Bacalar.

What's nearby

  • Dos Mulas - 11 min drive - 7.1 km
  • Malecón de Chetumal - 12 min drive - 7.8 km
  • Santuario del Manati - 12 min drive - 6.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 12 min drive - 6.7 km
  • Payo Obispo Zoo - 14 min drive - 7.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 24 min drive

Restaurants

  • ‪Restaurant Las Olas del Mar - ‬2 min walk
  • ‪Xel-ha - ‬13 min walk
  • ‪Restaurante La Uva - ‬1 min walk
  • ‪el arenal subagencia - ‬3 min drive
  • ‪Restaurante Rivero - ‬4 min walk

About this property

HOTEL CIELO MAYA

Free self parking is available.

This Chetumal hotel is smoke free.

  • 18 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
HOTEL CIELO MAYA offers 18 accommodations. This Chetumal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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An outdoor patio area with tables and chairs, potted plants, and hanging lights.
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 601 reviews
The price is NZ$97
includes taxes & fees
24 Oct - 25 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Free in-room WiFi has a 2-device limit.

Frequently asked questions

Is parking available at HOTEL CIELO MAYA?

Yep, HOTEL CIELO MAYA has a free self car park.

How much does it cost to stay at HOTEL CIELO MAYA?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at HOTEL CIELO MAYA on 24 Oct 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HOTEL CIELO MAYA?

The closest beach to HOTEL CIELO MAYA is Dos Mulas (5.7 km).

Is there a free airport shuttle available at HOTEL CIELO MAYA?

No, HOTEL CIELO MAYA does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL CIELO MAYA?

Check-in begins at 2:00 PM. Check-out time is noon.

HOTEL CIELO MAYA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
First of all I will start with the positive views. It is well located. It's clean. I even liked the two beers and the two sodas in the fridge, courtesy of the hotel. I did not like the bed. Somewhat hard for a good rest. Need better mattresses.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy gustó mucho el hotel, ya que está muy tranquila la zona, está muy bien comunicada por el transporte público
Stayed 2 nights in Oct 2026