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Hotel Noor

3.0 star property
Bayside hotel with spa services and coffee shop/cafe

Photo gallery for Hotel Noor

Superior Room, Sea View
Exterior detail
Interior
Deep-tissue massages, massages
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Explanada de la Bandera
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

Standard Room, Balcony, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

Superior Suite, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
2 living rooms
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial sea view

Standard Room, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Sea view

About the area

Chetumal

Hotel Noor places you in the centre of Chetumal, steps from Malecón de Chetumal and within a short 5-minute stroll of Chetumal Ferry Terminal. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Almina, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:30 AM and noon and on weekends between 7:30 AM and noon. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Malecón de Chetumal - 1 min walk - 0.1 km
  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Almina - ‬1 min walk
  • ‪CAFE 290 - ‬5 min walk
  • ‪Vips - ‬4 min walk
  • ‪Los Comales - ‬8 min walk
  • ‪Marquesita Emiliana - ‬8 min walk

About this property

Hotel Noor

Bayside hotel with spa services and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

An outdoor pool, spa services, and dry cleaning/laundry services are also featured at Hotel Noor. Self parking is free.

This 3-star Chetumal hotel is smoke free.

  • 35 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Noor offers 35 accommodations. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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  • Parking included
  • Free Wi-Fi
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The price is NZ$91
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MXN 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Is parking available at Hotel Noor?

Yep, Hotel Noor has a free self car park.

Are there any beaches close to Hotel Noor?

The closest beach to Hotel Noor is Dos Mulas (3.1 km).

Is there a spa on site at Hotel Noor?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Hotel Noor have a pool?

Hotel Noor has an outdoor pool.

What makes Hotel Noor a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Noor.

Does Hotel Noor serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays from 7:30 AM to noon and weekends between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Noor?

No, Hotel Noor does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Noor?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Noor?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Noor?

No, only service animals are allowed.

Hotel Noor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 120 reviews
Rating 8 - Good. 30 out of 120 reviews
Rating 6 - Okay. 24 out of 120 reviews
Rating 4 - Poor. 9 out of 120 reviews
Rating 2 - Terrible. 6 out of 120 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Juan D

Business traveller
Liked: Staff & service
Falta mantenimiento y limpieza en el cuarto,
Stayed 1 night in Jul 2025

6/10 Okay

Abner

Liked: Cleanliness, staff & service
Pool was out of service, tv was old fat type and wasn't a smart tv.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were really good, especially for the price. The hotel was walking distance to the ferry which was super convenient and the restaurant connected to the hotel had good food at decent prices.
Stayed 1 night in Sep 2025

2/10 Terrible

Emil

Disliked: Cleanliness, property conditions & facilities
We encountered many challenges; let me list a few. The air conditioning unit was leaking, there were cobwebs on the ceiling of the balcony, the light immediately above the bed head had a lot of dust, the bath towel had mold, the wifi only worked in certain areas of the room, and they claimed the pool was under maintenance, but it did not appear that way to us. The toilet of the room could not flush This is a clear indication that the hotel is not maintained, and we were deceived by the images posted.
Stayed 2 nights in Aug 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice view, worn out room!

This hotel looks lovely from the outside but the room and bathroom are well worn. We stayed there instead of our usual, Fiesta Inn, for bay location, pool (clised for repair!) and price. After I booked, Fiesta dropped to their price to match! Some nice bay restaurants next door and just across the street helped.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
I like the sea view room
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Jul 2025

8/10 Good

Yesenia

Stayed 1 night in Jun 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and lovely environment
Stayed 1 night in Jul 2025

6/10 Okay

Yesenia

Stayed 1 night in Jun 2025

6/10 Okay

Libby

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room was fine - clean with comfy linens. Pool needed cleaning.
Stayed 1 night in Jun 2025

10/10 Excellent

Deanne

Travelled with group
Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025

10/10 Excellent

Keefer

Stayed 1 night in May 2025

8/10 Good

Joseph Giovanni, Toronto

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025

10/10 Excellent

Honey, Desert Hot Springs

Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel, San Bernardino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Maria de Lourdes

Stayed 3 nights in Apr 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Britney

Stayed 1 night in Mar 2025

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sammy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025