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Hotel Description

At Hotel Turquesa Maya you'll be within a 20-minute stroll of Pueblo Felipe Carrillo Plaza and Santuario de la Cruz Parlante. Highlights at this hotel include in-room free WiFi, balconies, and plasma TVs.

The restaurant, Turquesa Maya, serves local cuisine. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available. There's also the convenience of free self parking.

With a stay at this 3-star Felipe Carrillo Puerto hotel, you'll be 1.4 km (0.9 mi) from Centro Cultural Chan Santa Cruz.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Property Features

There's a restaurant on site. Public spaces have free WiFi. Hotel Turquesa Maya also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3-star Felipe Carrillo Puerto hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Turquesa Maya offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Turquesa Maya - This restaurant specializes in local cuisine.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Electrostatic spray is used for disinfection
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–15 for adults, and USD 10–15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Turquesa Maya Felipe Carrillo Puerto
  • Turquesa Maya Felipe Carrillo Puerto
  • Turquesa Maya
  • Turquesa Maya Felipe Carrillo
  • Hotel Turquesa Maya Hotel
  • Hotel Turquesa Maya Felipe Carrillo Puerto
  • Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.