Chicago 95th Street Station accommodation from NZ$102

Staff was friendly, water pressure was good, and breakfast was pleasant. That said....the air conditioning in the room wasn't working properly. It was set for 65 when we got there. We bumped it up to 68. That said...the thermostat showed that it was actually 80 for most of the night. Did not sleep well as a result.

We showed up after a 15 hour drive with a sign saying that all third party bookings are invalid. We talked to the clerk and he said we didn’t have a reservation without even asking for our name. I explained that I talked to staff that morning asking for a ground floor room due to recent surgery. He gave us a key and asked for us to check it out. There was garbage still on tables, the bed had no sheets or pillows. The bathroom had no towels and the toilet paper was wet. Being 10 at night and tires from drive, also unfamiliar with Chicago we had to sleep there for the night. We left promptly at 7 the next morning and lost a nights stay there because of the conditions. Another couple was given the same choice. Their toilet was full of feces and no working ac unit. There is no way I would recommend this place to anyone. I have never had a more horrible experience in customer service, conditions than this visit

The renovated room was nice… better than expected based on prior reviews. This is a nice quiet place to stay in the Hyde Park neighborhood, close to Lake Michigan and also close to bus, Metra and the “L” stations to reach downtown as well as the south side & south suburbs.