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Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Property preview
Bar (on property)
Interior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
The current price is NZ$207
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
5500 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed - queen
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed - queen
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed - queen
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed - queen
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(92 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed - queen
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible One Bedroom Suite

1 bedroom, in-room safe, desk, soundproofing

Hearing Accessible One Bedroom Suite

  • Sleeps 4

View all photos for King Two Room Suite with Shower

1 bedroom, in-room safe, desk, soundproofing

King Two Room Suite with Shower

  • Sleeps 4

View all photos for King Conference Room

1 bedroom, in-room safe, desk, soundproofing

King Conference Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

  • Sleeps 6

View all photos for Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Embassy Suites by Hilton Chicago Lombard Oak Brook

Lombard
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,247 reviews
The price is NZ$234
includes taxes & fees
15 Dec - 16 Dec
Embassy Suites by Hilton Chicago Lombard Oak Brook

About the area

Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont places you steps from Donald E. Stephens Convention Center and within a short 5-minute stroll of Rosemont Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The family restaurant, SLYCE Coal Fired Pizza Co, serves pizza and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5102 square feet (474 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute walk of this 4-property class Rosemont hotel include Fashion Outlets of Chicago and Parkway Bank Park Entertainment District.

What's nearby

  • Donald E. Stephens Convention Center - 2 min walk - 0.2 km
  • Rosemont Theatre - 5 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Rivers Casino - 2 min drive - 3.2 km

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • ‪Kings Dining & Entertainment - ‬7 min walk
  • ‪Bub City - ‬7 min walk
  • ‪Gibsons Bar & Steakhouse - ‬1 min walk
  • ‪Perks Coffee & More - ‬6 min walk
  • ‪Basil's Kitchen - ‬1 min walk

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and A casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

  • 294 guestrooms or units
  • 8 levels
  • Conference rooms
  • 5102 sq ft of conference space
  • 474 sq. m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Daily full breakfast (USD 27.76 per person)
Hyatt Regency O'Hare Chicago
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 2,121 reviews
The price is NZ$238
includes taxes & fees
15 Dec - 16 Dec
Hyatt Regency O'Hare Chicago

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago O'Hare Rosemont?

Embassy Suites by Hilton Chicago O'Hare Rosemont offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago O'Hare Rosemont?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago O'Hare Rosemont on 30 Nov 2025 start from NZ$206.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago O'Hare Rosemont?

Yep, Embassy Suites by Hilton Chicago O'Hare Rosemont has a self car park with in/out privileges for USD 39.00 per day.

Are there any beaches close to Embassy Suites by Hilton Chicago O'Hare Rosemont?

The closest beach to Embassy Suites by Hilton Chicago O'Hare Rosemont is North Shore Beach Park (17.2 km).

Does Embassy Suites by Hilton Chicago O'Hare Rosemont have a pool?

Embassy Suites by Hilton Chicago O'Hare Rosemont has an indoor pool.

Is Embassy Suites by Hilton Chicago O'Hare Rosemont family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Chicago O'Hare Rosemont is a hit with families.

Does Embassy Suites by Hilton Chicago O'Hare Rosemont serve breakfast?

Yep, visitors give a thumbs up to the free buffet breakfast here! Available weekdays between 6 AM and 9 AM and weekends between 7 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago O'Hare Rosemont?

Yep, there's a free airport shuttle that runs from 3:30 AM - 1:30 AM at scheduled times.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago O'Hare Rosemont?

Yep, they've got a lounge bar and an onsite restaurant that serves pizza. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Chicago O'Hare Rosemont?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 763 out of 1204 reviews
Rating 8 - Good. 249 out of 1204 reviews
Rating 6 - Okay. 98 out of 1204 reviews
Rating 4 - Poor. 56 out of 1204 reviews
Rating 2 - Terrible. 38 out of 1204 reviews

Reviews

10/10 Excellent

Sebastian

Stayed 4 nights in Aug 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevators were not working and had to walk up and down the stairs to get water and tried to use the service elevator and it was in the back had to walk back to front to exit. They had someone working the elevator but it was crowded and had to wait until the elevator went down or up to access. Did not offer free parking or money off the hotel room for inconvenience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set my parents on a trip here and they said that the hotel was very convenient. The staff was kind they were able to check in early for no fee as well as being close to multiple restaurants movie theaters, and malls.
Stayed 3 nights in Jul 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s really good. The only thing is lobby and banquet hall is warm due to AC inefficiency. I attended a function everyone complained about the hot temperature felt through out the celebration.
Stayed 4 nights in Aug 2025

6/10 Okay

Emily

Travelled with family
Disliked: Staff & service
The room was clean and the beds were comfortable. The eating area was extremely dirty when we went for breakfast in the morning. The elevators are horribly slow. The stay was set off on the wrong foot when we walked in late the night before after a very long flight, waited in line, and when it was our turn and we were called up by the lady behind the counter, she didn’t greet us she just stared at us. I said hello and she continued to stare at me till I gave her my name for the reservation
Stayed 1 night in Aug 2025

8/10 Good

Josef, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that our fridge was not cooling down even though we had it on the highest setting. Overall, we have been booking accommodation with The Embassy Suites for over 3 decades.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Rupinderjeet, Canton

Stayed 1 night in Aug 2025

2/10 Terrible

Navdeep

Disliked: Cleanliness
The room smells so bad
Stayed 1 night in Aug 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Perfec
Stayed 1 night in Aug 2025

6/10 Okay

aurora

Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan, MONTGOMERY

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Erem, WILMETTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fine hotel with inadequate shuttle to airport

Have stayed at this Wmbassy Suite before to catch flights from O’Hare for family vacations. If only traveling for a few days or a week, they have a parking option that we have used in the past. Front desk staff on check in was great and they got our two rooms next to each other. They also signed us up for a breakfast to go bag since our flight was so early that we would miss the breakfast. One major disappointment this trip was that in the morning, the shuttle bus picked up at the DoubleTree first and when arriving at Embassy didn’t have enough room for all of my family and bags (had to split the 7 of us). The front desk could do nothing but recommend waiting at least 30 minutes for the next one, which didn’t work for our flight plans. Had to spend $40 on Uber to get the rest of the family to the airport. If I wanted to take Ubers to the airport, I would consider staying somewhere much cheaper and a bit further from airport next time.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carlos E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convention. Area next door makes this such a good location. It would be perfect if the shuttle went to at least the metra/cta transportation center would make this location perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and approachable. I was always greeted with a smile. Room was spacious and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Maureen, Homer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Went for two days to enjoy a little medical staycation after a surgery and it was just old and decrepit and run down and pool was closed. Total disappointment. Staff never made eye contact or smiled so I think it’s probably not a fun place to work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jul 2025