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Gale Chicago

2.5 star property

Photo gallery for Gale Chicago

Lobby
Front of property
LCD TV, iPod dock
Grande Suite Two Bedrooms | City view
Premium bedding, down duvets, in-room safe, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
201 E Delaware Pl, Chicago, IL, 60611
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Signature King Bed

Premium bedding, down duvets, in-room safe, individually furnished

Signature King Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Two Double Beds

Premium bedding, down duvets, in-room safe, individually furnished

Signature Two Double Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Signature One Bedroom Suite

Premium bedding, down duvets, in-room safe, individually furnished

Signature One Bedroom Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grande Suite One Bedroom

Grande Suite One Bedroom

Grande Suite One Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grande Suite Two Bedrooms

Premium bedding, down duvets, in-room safe, individually furnished

Grande Suite Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Signature King Bed ADA

Premium bedding, down duvets, in-room safe, individually furnished

Signature King Bed ADA

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Two Double Beds ADA

Premium bedding, down duvets, in-room safe, individually furnished

Signature Two Double Beds ADA

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Signature One Bedroom Suite ADA

Premium bedding, down duvets, in-room safe, individually furnished

Signature One Bedroom Suite ADA

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King

Premium bedding, down duvets, in-room safe, individually furnished

Classic King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic King ADA

Premium bedding, down duvets, in-room safe, individually furnished

Classic King ADA

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Two Double Beds

Premium bedding, down duvets, in-room safe, individually furnished

Classic Two Double Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic One Bedroom Suite

Premium bedding, down duvets, in-room safe, individually furnished

Classic One Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room, ADA

Premium bedding, down duvets, in-room safe, individually furnished

Classic Double Room, ADA

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic One Bedroom Suite ADA

Premium bedding, down duvets, in-room safe, individually furnished

Classic One Bedroom Suite ADA

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic One Bedroom Grande Suite

Premium bedding, down duvets, in-room safe, individually furnished

Classic One Bedroom Grande Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Chicago

Gale Chicago puts you in the heart of Chicago, steps from Michigan Avenue and within a 10-minute stroll of State Street. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Pelago, serves Italian cuisine and is open for brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this Downtown Chicago hotel include Lake Michigan and Chicago Riverwalk.

What's nearby

  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • 360 CHICAGO - 2 min walk - 0.2 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • State Street - 7 min walk - 0.6 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 10 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Aster Hall - ‬3 min walk
  • ‪Wildberry Pancakes & Cafe - ‬3 min walk
  • ‪Cafecito - ‬2 min walk

About this property

Gale Chicago

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi and wired Internet. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Gale Chicago. Limited free parking is available on a first-come, first-served basis.

This Chicago hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 18 levels
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Gale Chicago offers 170 accommodations with a safe and designer toiletries. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. LCD televisions come with premium digital channels. Bathrooms include a rainfall showerhead and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per night)
  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Angora Coffee
  • Pelago

Things to do

  • Gym

Family friendly

  • Babysitting
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50.00 at checkout
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 6 January and 31 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50 per night (1640 ft away)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Raffaello
Raffaello
Raffaello Chicago
Raffaello Hotel
Raffaello Hotel Chicago
Raffaello Hotel
Gale Chicago Hotel
Gale Chicago Chicago
Gale Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Gale Chicago?

Gale Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gale Chicago?

Yep, Gale Chicago has a free self car park. Onsite parking is limited.

Are there any beaches close to Gale Chicago?

Yep, Gale Chicago is a short 13-minute walk from Oak Street Beach. Fun beach activities include sailing.

Is Gale Chicago family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Gale Chicago is a hit with families.

Is there a free airport shuttle available at Gale Chicago?

No, Gale Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Gale Chicago?

Yep, you can grab a meal at Gale Chicago's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Gale Chicago?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Gale Chicago?

No, only service animals are allowed.

Gale Chicago Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Edgardo Luis Rivera

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, but heater did not work well, it was too hot in room!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good, however was not base TV only stream so we count not used it.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Super location and nice quiet hotel. Missing some amenities, perhaps due to pandemic issues. No valet parking, no fridge or hair dryer in the room . Staff was very accommodating and hope they survive the pandemic. Would consider staying again.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Asma

Disliked: Property conditions & facilities, room comfort

Bad experience

No one to help with the luggage, The lady at The front desk was nice but I asked for a room with refrigerator,she said couldn't give me one with two beds . The room was awful !! Even they had some renovations I got very bad room with lots of damages ! the beds seems clean )the only good thing about it No place to hang the towels The carpet was so dirty The light was not bright enough Really hated when first entered,but my dad said we only needed it for the night let's sleep and rest !! Which was hard because of the bang sounds most of the time !!! Over all was bad experience for us I've been to soooo many hotels around the world ,and this is the second worst room we been in!!!
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was an issue. Also room had 1 chair really, should always have 2. Tile on floor in bathroom was cracked.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Kali

Liked: Staff & service, property conditions & facilities
The property
Stayed 1 night in Dec 2021
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough but hoped for better

Room lighting options were poor. Even with every light on the room was still dark. Bedside lighting was a lightbulb screwed into wall with no way to turn on/off without getting out of the bed. Room was clean though rather spartan. TV options way too complicated to figure out without dedicated studying - never did figure out how to get plain network TV so we could figure out what was going on (weather-wise) in the area. Good location for where we needed to be, quiet area but close to Water Tower etc. Found reasonable parking options through SpotHero.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

sheena

Liked: Cleanliness, staff & service, room comfort
The service was great just the room had a little uncomfortable condition.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Andreas

Liked: Staff & service
Disliked: Amenities
No coffee in the room, poor lighting in the room, we had to ask to have a desk
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

daniel s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect location and good price.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Adequate stay

The hotel was very clean. The bed was comfortable. I was surprised there was no refrigerator in the room or coffee maker. I thought these were standard, but apparently not. The sink in the bathroom was VERY small, low and looked like it was hanging from the wall (slanted downward). The front desk was helpful when I had a question about a place to go for breakfast and how to get transportation.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Great location, walking distance to shops and restaurants. The bathroom was large with a make up counter and mirror. The beds were very comfortable.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

estefania

Disliked: Staff & service, property conditions & facilities
We rented a city view King room to be given a view of a building. Once we went in we also noticed the walls had paint coming off the walls, the wooden floors sounded once you walked in the room, there was a soda cap under the bed, and the sheets had a hole in them. My partner and I tried to make the best out of it as we were celebrating our 3 year anniversary, but were still very disappointed since we had high expectations for this hotel based on the reviews.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno todo
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. Be sure to ask for a recently renovated room.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Difficulties from the Start

Our stay started out very bad. The original room was very small, but I was moved to a larger room in about 3 hours of my arrival. There was no bell man on staff, and how to deal with my own baggage. Also, our TV, which was only streaming services, was not working for the first day due to lack of internet. Fortunately, I do subscribe to streaming services, but couldn't get any local network stations. Very upsetting. On the 2nd day of our stay, the toilet kept clogging up and had to have the toilet plunged several times. Finally on day 3 they moved us to another room and did send a houseman to move our things. This was all very upsetting as my sister was recovering from surgery, the reason for my stay. I will say though that the Manager on Duty, Ann, did respond well to all of our concerns, which would be the only reason I would return to this hotel.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Benedicte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great experience. The staff was amazing and I’ll definitely be coming back
Stayed 3 nights in Oct 2021
Verified

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Will not stay there again. The staff was polite but unresponsive to my issues. There was a constant tapping noise, but worse was the sewer smell coming from the bathroom/toilet. My two nights were horrible with the noise nonstop during the night and stench that filled the room.
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New way of travel???/

Overall our stay at the Gale Hotel was good. Just a little more transparency with what staying at the hotel entails. There's no housekeeping everyday, housekeeping is offered every 3 days. If you do ask for anything they do accommodate you. Also, to watch TV in the room they only offer Roku and while they have a guest account function that you could find some options, I imagine, this is the trend travelling is going to in the future. Again, our stay at the Gale overall was good. Just a heads up as to what the guests should expect would be appreciated. One more thing, parking at the garage could be a headache, maybe try the parking garage across the street, that had attendants at the entrance, i imagine it would be easier with them telling you if it's full or not.
Stayed 5 nights in Oct 2021
Verified

4/10 Poor

Maria Isabel

Disliked: Cleanliness
El servicio de recepción muy bueno , pero en cuanto a la habitación no hicieron la limpieza hasta que lo solicitamos así como proveernos de artículos de limpieza y toallas , siendo que es un servicio que va implícito en el precio que se pagó . La ubicación excelente
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, perfect location. Ann is amazing, she really cares about her guests!
Stayed 2 nights in Oct 2021

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