6/10 Okay
Dawn
Travelled with partner
21 Feb 2024
Liked: Amenities, property conditions & facilities
Opposite a fire and ambulance station stayed in room 323 so was noisy throughout the night. Room was nice but you have to pre-order housekeeping which was a stretch as not a budget hotel. Pre ordered and did not turn up. 3 phone calls later room serviced (use the term loosely) at 17:30. Clean towels put in room and bed made. Dirty towels left in shower no replacements of coffee etc I had to go to reception for those. Room not hoovered or cleaned. Breakfast OK not bad enough to complain. $65 dollars parking fee which I did not have a problem with as its a big city. on top of everything else though enough to not stay next time I'm afraid. Worst of 10 hotels we stayed in during our trip. Loved Chicago, good location. Staff friendly and polite would I stay here again no. Nowhere near as good as the reviews suggest.
Dawn
Stayed 2 nights in Feb 2024