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Hilton Chicago

4.0 star property

Photo gallery for Hilton Chicago

Exterior
Property video
Ballroom
Bar (on property)
Presidential Suite, Multiple Beds | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$320
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
720 S Michigan Ave, Chicago, IL, 60605
  • Place, Art Institute of Chicago
    ‪11 min walk‬
  • Place, Millennium Park
    ‪12 min walk‬
  • Place, Grant Park
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Mobility Hearing Accessible Two Double Room with Transfer Shower

  • Sleeps 4

Accessible King Room with Shower

  • Sleeps 2

Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • Lake view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Lake View

7.8 out of 10
Good
(10 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(36 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Partial lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • Lake view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Suite, 2 Bedrooms (Parlor)

  • Lake view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Luxury Suite, 1 King Bed

  • Lake view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible High Floor Superior King Room

  • Sleeps 2

Accessible High Floor Superior King Room with Tub

  • Sleeps 2

Accessible High Floor Superior King Room with Shower

  • Sleeps 2

Hearing Accessible High Floor Superior Two Double Room

  • Sleeps 4

Accessible High Floor Superior Two Double Room with Tub

  • Sleeps 4

Accessible High Floor Superior Two Double Room with Shower

  • Sleeps 4

High Floor Superior King Room

  • Sleeps 2

High Floor Superior Two Double Room

  • Sleeps 4

High Floor Superior Two Queen Room

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Partial lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 4 Bedrooms

  • Lake view
  • 82 sq m
  • Sleeps 16
  • 4 Single Beds

Room (Parlor)

  • Lake view
  • 34 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

Mobility Hearing Accessible King Room with Lake View and 3X3 Shower

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible Two Double Room with 3X3 Shower

  • Sleeps 4

Luxury Suite, 3 Bedrooms

  • Lake view
  • 82 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed

Suite, 1 King Bed

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

  • Lake view
  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds, Non Smoking

  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Presidential Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Hearing Accessible Junior Suite

  • Sleeps 2

Hearing Accessible Two Double Room

  • Sleeps 4

Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(26 reviews)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Luxury Suite

  • Sleeps 2

One Bedroom King Suite with Parlor

  • Sleeps 2

Two Bedroom Luxury Suite

  • Sleeps 6

Junior Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Two Queen Room with Lake View

  • Sleeps 4

Two Queen Room with Two Bathroom

  • Sleeps 4

Two Double Room with Two Bathroom

  • Sleeps 4

King Room with Lake View

  • Sleeps 2

Room, 1 King Bed

8.4 out of 10
Very good
(108 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, 2 Bathrooms

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Marshall Field Suite

  • Sleeps 4

Suite With Lake View

  • Sleeps 4

Two Bedroom Suite with Parlor

  • Sleeps 6

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About the area

Chicago

Hilton Chicago puts you in the heart of Chicago, within just a 10-minute stroll of Buckingham Fountain and Art Institute of Chicago. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a gym. .The café, Herb N Kitchen, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to bike hire. 234000 square feet (21739 square metres) of event facilities include 50 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Chicago hotel include Millennium Park and Field Museum of Natural History.

What's nearby

  • Art Institute of Chicago - 11 min walk - 1.0 km
  • Millennium Park - 12 min walk - 1.1 km
  • Shedd Aquarium - 14 min walk - 1.3 km
  • Willis Tower - 16 min walk - 1.4 km
  • Grant Park - 16 min walk - 1.4 km

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪Devil Dawgs on State - ‬4 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬3 min walk
  • ‪Lao Sze Chuan - ‬5 min walk
  • ‪Honeyberry - ‬5 min walk

About this property

Hilton Chicago

As a guest of Hilton Chicago, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 50 meeting rooms, and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 234000 sq ft of conference space
  • 21739 sq. m of conference space
  • Built in 1927
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business centre
  • Conference centre (234,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 17 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 72.00 per night
  • Valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60605

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

What is the cancellation policy at Hilton Chicago?

Hilton Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Chicago?

As of 28 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Chicago on 22 Mar 2026 start from 271.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Chicago?

Yep, Hilton Chicago has a covered self car park for USD 72.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Chicago?

The closest beach to Hilton Chicago is Ohio Street Beach (2.5 km).

Does Hilton Chicago have a pool?

Hilton Chicago has an indoor pool.

What luxury perks are available at Hilton Chicago?

Hilton Chicago features a health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Chicago a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Chicago.

Is Hilton Chicago family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free extra beds in the guestrooms, it's no surprise that Hilton Chicago is a hit with families.

Does Hilton Chicago serve breakfast?

Sure does, full breakfast is served weekdays between 7:00 AM and 11:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Hilton Chicago?

No, Hilton Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Chicago?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1568 out of 2655 reviews
Rating 8 - Good. 481 out of 2655 reviews
Rating 6 - Okay. 309 out of 2655 reviews
Rating 4 - Poor. 164 out of 2655 reviews
Rating 2 - Terrible. 133 out of 2655 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

alegra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room was wonderful, staff was friendly, spaces were beautiful to be in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very courteous staff, excellent old hotel with high standards, easy in and out. Nice check in by front desk via text to let us know that we had a contact in case we needed something. I've stayed there years ago and it continues to be a great hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for 3 nights at 587 dollars, we didnt have a pet sitter so we decided to bring our pet and they charged a ADDITIONAL 100 dollar pet fee that IS NOT REFUNDABLE. MY DOG HASNT EVEN LEFT A STRAIN OF HAIR. They do not disclose parking at all. We payed a additional 300 dollars for parking. We get to our room and Its not one towel in the room, called front desk to bring some and no one ever came. We called 3 more times and still no one. I Had to go to the front desk where they had me wait 15 minutes for towels just to say they cant give it to me down here. It'll be in the room when you go up. Im currently in the room and still not a towel in sight. I've been to many hotels and this by far was the worse experience I've ever encountered. Im paying so much just visit family for Thanksgiving and this hotel has given me nothing but Debt and issues. PLEASE DO NOT GO TO THIS HOTEL, THEY ARE STEALIMG FROM US...I WISH I COULD GVE 0 STARS
Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient parking.
Stayed 1 night in Nov 2025

2/10 Terrible

Walter

They didn’t have a snack bar in the room, or any vending machines, or even like a little snack that you can just charge to your room. No drinks in your fridge. Very outdated bathroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Allen

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the comfortable stay
Stayed 1 night in Nov 2025

10/10 Excellent

Tyree

Outstanding service!
Stayed 1 night in Sep 2025

10/10 Excellent

Synthia

Disliked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

malathi

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashton

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was great. Staff was very helpful. I would recommend to anyone….
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Great
Stayed 1 night in Nov 2025

10/10 Excellent

mallory

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Gaurav Singh

Everything perfect
Stayed 2 nights in Nov 2025

8/10 Good

Credence

Stayed 1 night in Nov 2025

10/10 Excellent

Ibrahim, redmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great cusomter service
Stayed 3 nights in Nov 2025

10/10 Excellent

Deirdre

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and clean, and the staff was great. Close to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivonne

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No toiletries in the bathroom past shampoo and conditioner! Beautiful grounds and clean! Great location to downtown and stadiums
Stayed 2 nights in Nov 2025

6/10 Okay

Ross

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Paid for and reserved 2 king rooms. Upon check in we were informed that the hotel was sold out and we’d be getting 2 rooms with 2 queen beds, and offered no alternatives. Very disappointed that when given a choice, it ultimately didn’t pan out.
Stayed 1 night in Nov 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous!
Stayed 5 nights in Nov 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities
I’m a suburban who came for the lights festival on the mag mile. The hotel is actually really cool. It has an antique rich history, type of vibe. I usually book Airbnbs when traveling with my kids - due to the space. It was very nice. I love that they had large games in the lobby. My kids loved that they had large chest pool, air hockey and foosball. We couldn’t find the pool balls, but everything else was great when we walked in. I love the Christmas decor. There was a ballroom with a large Christmas tree is beautiful and breakfast was great. I can’t recall the name of the breakfast restaurant. It was like table service. This area is in the south loop and close to a lot of things a quick Uber right away. The only reason why I don’t give it five stars is because our room was switched at the last minute and the full size beds were not very big.
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025