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Hilton Chicago/Magnificent Mile Suites

3.5 star property
Hotel with a fitness centre, steps from Michigan Avenue

Photo gallery for Hilton Chicago/Magnificent Mile Suites

Ballroom
Restaurant
View from room
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
The current price is NZ$223
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
198 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪1 min drive‬
  • Place, Navy Pier
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

42-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(229 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Bathtub

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 5

View all photos for Executive One Bedroom King Suite with Lake View

Bathroom

Executive One Bedroom King Suite with Lake View

  • Sleeps 4

View all photos for Suite, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

42-inch flat-screen TV with cable channels, TV, pay films

Superior Suite, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Lake View

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 Bedroom

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Studio, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

42-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Two Double Studio City High Floor

  • Sleeps 5

Superior One Bedroom Suite High Floor

  • Sleeps 4

Superior King Studio High Floor

  • Sleeps 4

Two Double Studio Suite

  • Sleeps 5

Two Double Superior One Bedroom Suite High Floor

  • Sleeps 5

Superior One Bedroom Suite High Floor With Lake View

  • Sleeps 4

Mobil Access Superior King Suite with Tub High Floor

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Lake View

42-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking, Lake View

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

One-Bedroom King Suite

  • Sleeps 4

One-Bedroom Conference King Suite

  • Sleeps 4

One-Bedroom Presidential King Suite

  • Sleeps 4

View all photos for Two Double Suite with City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Two Double Suite with City View

  • Sleeps 5

View all photos for Alcove Two Double Suite

Bathroom

Alcove Two Double Suite

  • Sleeps 5

View all photos for One Bedroom Two Double Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

One Bedroom Two Double Suite

  • Sleeps 5

View all photos for One Bedroom King Suite with Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

One Bedroom King Suite with Lake View

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom King Suite with Roll in Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom King Suite with Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Mobility Accessible One Bedroom King Suite with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom Two Double Suite with Tub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Mobility Accessible One Bedroom Two Double Suite with Tub

  • Sleeps 5

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About the area

Chicago

Hilton Chicago/Magnificent Mile Suites places you in the centre of Chicago, steps from Michigan Avenue and within a short 5-minute stroll of Water Tower Place. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include concierge services, a 24-hour front desk and express check-out. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Downtown Chicago hotel include Lake Michigan and State Street.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • Chicago Riverwalk - 1 min drive - 1.4 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Aster Hall - ‬3 min walk
  • ‪Francesca's On Chestnut - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬1 min walk

About this property

Hilton Chicago/Magnificent Mile Suites

Hotel with a fitness centre, steps from Michigan Avenue
Public spaces have free WiFi. Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 8417 square feet (782 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton Chicago/Magnificent Mile Suites. For a fee, parking is available.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 345 guestrooms or units
  • 30 levels
  • 8417 sq ft of conference space
  • 782 sq. m of conference space
  • Built in 1990
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Hilton Chicago/Magnificent Mile Suites offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per day)
  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,417 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 11:00 PM to 9:00 AM

Renovations and closures

The following facilities or services will be unavailable from March 28 2025 to December 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per night (rates may vary)
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Off site parking fee: USD 62.00 per day (0.5 mi away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile Hilton
Chicago Magnificent Mile Suites
Hilton Chicago Magnificent Mile
Hilton Suites Chicago Magnificent Mile
Hilton Suites Hotel Chicago Magnificent Mile
Suites Chicago Magnificent Mile
Hilton Suites Chicago Magnificent Mile Hotel
Hilton Chicago/Magnificent Mile Suites
Hilton Chicago/Magnificent Mile Suites Hotel
Hotel Hilton Chicago/Magnificent Mile Suites Chicago
Chicago Hilton Chicago/Magnificent Mile Suites Hotel
Hotel Hilton Chicago/Magnificent Mile Suites
Hilton Suites Chicago Magnificent Mile
Hilton Chicago/Magnificent Mile Suites Hotel Chicago
Hilton Chicago/Magnificent Mile Suites Chicago
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Chicago Hilton
Hilton Chicago
Hilton Hotel Chicago
Hilton Chicago/Magnificent Mile Suites Hotel
Hilton Chicago/Magnificent Mile Suites Chicago
Hilton Chicago/Magnificent Mile Suites Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hilton Chicago/Magnificent Mile Suites?

Hilton Chicago/Magnificent Mile Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Chicago/Magnificent Mile Suites?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Chicago/Magnificent Mile Suites on 16 Nov 2025 start from NZ$223.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Chicago/Magnificent Mile Suites?

Yep, Hilton Chicago/Magnificent Mile Suites has valet parking with in/out privileges for USD 82 per night.

Are there any beaches close to Hilton Chicago/Magnificent Mile Suites?

Yep, Hilton Chicago/Magnificent Mile Suites is a short 12-minute walk from Oak Street Beach. Fun beach activities include windsurfing, kayaking and sailing.

Is there a free airport shuttle available at Hilton Chicago/Magnificent Mile Suites?

No, Hilton Chicago/Magnificent Mile Suites does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Chicago/Magnificent Mile Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Reviews

Hilton Chicago/Magnificent Mile Suites Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 2085 out of 3201 reviews
Rating 8 - Good. 641 out of 3201 reviews
Rating 6 - Okay. 275 out of 3201 reviews
Rating 4 - Poor. 94 out of 3201 reviews
Rating 2 - Terrible. 106 out of 3201 reviews

Reviews

10/10 Excellent

Nancy Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, rooms were spacious, very quiet, restaurant was busy but service was still very quick.
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very good. Staff was friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Kristine

Disliked: Property conditions & facilities
A
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed and pillows were comfortable. Loved having the sleeping area separate from lounging space. We ate at the attached restaurant 2 days in a row. Both times the food was phenomenal. The service, however, was great on the first day but not so much on the second. 20% is automatically tacked onto the bill as a tip so I feel like the service should be there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ANA

Stayed 2 nights in Jul 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is in a good spot due to being surrounded by so many restaurants within walking distance.
Stayed 4 nights in Jul 2025

6/10 Okay

don

Travelled with group
Disliked: Property conditions & facilities
No cleaning service for two days
Stayed 5 nights in Jul 2025

10/10 Excellent

Yarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean , many things to do around here
Stayed 2 nights in Jul 2025

10/10 Excellent

Bo

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria de los, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Bell attendants were accommodating and helpful! Facilities were clean and tidy. I would definitely stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, work was being outside the building, which was necessary but not bothersome at all. Great nights sleep.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Travelled with family
Disliked: Amenities
Our stay was fine except for a few small things. The pool was closed and work was being done on the front of the building. Neither of those were communicated until after the non refundable room was booked. We had an issue with our travel and had to move the date by a day. After confirming with the front desk the date could be moved through Expedia they proceeded to not pick up the phone for Expedia for the remainder of the evening. When we finally got through the next day the price had gone up significantly. Very frustrating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shiferaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

ralph

Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with two 14 year olds on a business/vacation trip and we stayed here for five days. The location is great. I wanted a hotel that was convenient to the major attractions and downtown, and safe for the boys to walk around on their own. We were able to walk to Navy Pier, Millennium Park, the Loop, and the Hancock Building. It's a good 20-25 minute walk to Navy Pier, but you walk along Lakeshore Drive and it's very enjoyable. The property is very nice, although we didn't get the two beds that we selected through Orbitz. The hotel is on the red line, so not as convenient to the airport as a hotel on the blue line. Parking here is pricey. If you stay here, Hendrickx Belgian Belgian Bread Crafter is around the corner and an absolute must visit. Wildberry is on the other side and also very good. The Hancock Building is a two minute walk. If you love city views, the 360 experience is worth a visit, and is less crowded than the Willis Tower. We did the Tilt experience and it was not worth the money. If you go to Chicago and haven't gone on an architectural boat tour, this is an absolute MUST. Be sure to choose a tour affiliated with the Chicago Architectural Center because that's a nonprofit worth supporting AND the guides are amazing. It's a 20 minute walk from the hotel and you walk along MichiganAve., which rivals Fifth Avenue in New York for window shopping, retail, artwork, and restaurants. Love, love, love Chicago and would stay at this property again.
Stayed 4 nights in Jul 2025

6/10 Okay

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice spacious rooms. Bathroom was designed by idiots however
Stayed 4 nights in Jul 2025

8/10 Good

Maheshkumar, Staten Island

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room, walking distance to everything , great staff
Stayed 4 nights in Jul 2025

4/10 Poor

Douglas N, Schenectady

Travelled with family
Disliked: Cleanliness, staff & service
Our room was not serviced for 2 days. After informing the front desk (Alex & Steven) the 1st day no housekeeping came the 2nd day. We had to continue asking on day 2 until they finally came at 5pm. Worse than Motel 6 service. Also our coffee maker did not work the 1st 2 days until a technician came. Not a very customer focused hotel. Worst Hilton I've stayed in. Never again many other choices,
Stayed 6 nights in Jul 2025