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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Sports facility
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$240
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(235 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(115 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout curtains

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2

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4.3 out of 5, Excellent, 2,325 reviews
The price is NZ$317
includes taxes & fees
5 Apr - 6 Apr
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About the area

Chicago

At Hilton Garden Inn Chicago Downtown South Loop you'll be within just a 15-minute stroll of popular places like Lake Michigan and Grant Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Shang Noodle, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. 1080 square feet (100 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Downtown Chicago hotel include Soldier Field and Millennium Park.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Lollapalooza - 9 min walk - 0.8 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Burger Bar Chicago - ‬3 min walk
  • ‪Devil Dawgs on State - ‬6 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 146 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Best Western Grant Park Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 2,693 reviews
The price is NZ$194
includes taxes & fees
24 Mar - 25 Mar
Best Western Grant Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, mobile payments and Apple Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Chicago Downtown South Loop?

Hilton Garden Inn Chicago Downtown South Loop offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Chicago Downtown South Loop?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago Downtown South Loop on 13 Apr 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Chicago Downtown South Loop?

Yep, Hilton Garden Inn Chicago Downtown South Loop has secured covered valet parking with in/out privileges for USD 70 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Hilton Garden Inn Chicago Downtown South Loop?

The closest beach to Hilton Garden Inn Chicago Downtown South Loop is Ohio Street Beach (2.9 km).

Does Hilton Garden Inn Chicago Downtown South Loop have a pool?

Hilton Garden Inn Chicago Downtown South Loop has a pool.

What makes Hilton Garden Inn Chicago Downtown South Loop a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Chicago Downtown South Loop.

Does Hilton Garden Inn Chicago Downtown South Loop serve breakfast?

You bet, full brekkie is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Chicago Downtown South Loop?

No, Hilton Garden Inn Chicago Downtown South Loop does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Chicago Downtown South Loop?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Chicago Downtown South Loop?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1181 out of 1907 reviews
Rating 8 - Good. 419 out of 1907 reviews
Rating 6 - Okay. 165 out of 1907 reviews
Rating 4 - Poor. 67 out of 1907 reviews
Rating 2 - Terrible. 75 out of 1907 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven, Eagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and responsive front desk staff. Housekeeping staff did a great job during our visit!
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Stayed 4 nights in Dec 2025

10/10 Excellent

therina

Stayed 4 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosaldy F

Stayed 4 nights in Dec 2025

10/10 Excellent

Kaden

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
clean room, close to food places, walkable & best part was no loud noise
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

The room and view of the city was amazin.The staff were very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and overall appearance of the hotel was very nice. The staff was helpful and it suited our needs.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was a tad loud but didn’t affect our sleep, the blankets didn’t fit both my husband and I. We ended having to buy another blanket for our night. Our room was very clean and the views were spectacular.
Stayed 2 nights in Dec 2025

4/10 Poor

Olgay

Liked: Cleanliness
As a long-term guest who has stayed at various Hilton Hotels properties for the past fifteen years, I had never expected to submit a formal complaint, particularly regarding hotel staff. I stayed at the Hilton Garden Inn Chicago Downtown South Loop from December 6th to 9th, 2025. Overall, the hotel met expectations in terms of price and performance; however, I cannot say the same about the conduct of certain staff members, particularly the front desk clerk(s). Unfortunately, I have never encountered such rude, impolite, and unprofessional behavior at a front desk. Upon my arrival at approximately 12:00 p.m., the clerk informed me that my room was not ready and that I would need to wait until 4:00 p.m. She added that if I did not wish to wait, I could obtain another room for an additional charge of 25 USD. I declined this offer, as I had already completed check-in through the Hilton mobile application. Approximately 30 minutes later, she stated that the room was still not ready and offered to change my room at no additional cost. As I was extremely tired, I accepted. Throughout these interactions, her manner of speaking was notably inappropriate; she addressed me in a directive and discourteous tone, using phrases such as “come here” without any courtesy or professionalism. This experience was highly disappointing. I do not intend to stay at this property again, nor will I recommend it to any acquaintances. Sincerely,
Stayed 3 nights in Dec 2025

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the room was clean. We did not purchase breakfast on site, but there were several great restaurants and bakeries nearby.
Stayed 4 nights in Dec 2025

10/10 Excellent

John, Chicago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great space
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Dec 2025

2/10 Terrible

Maura

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rats.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Loved my room the view was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

HANNAH

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff was courteous.
Stayed 2 nights in Dec 2025

4/10 Poor

Britni

Stayed 2 nights in Nov 2025

8/10 Good

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities
The staff were amazing during check in/check out and with the valet. I loved the corner room and the vibe and aesthetic of it. The location was great. It was easy to get around on foot and walkable to public transit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff with a great view of the city! Easy access to the L train to Wrigley Field. Will stay again!
Stayed 3 nights in Sep 2025

4/10 Poor

Carolina

Stayed 2 nights in Dec 2025