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Hotel Riu Plaza Chicago

4.0 star property
Hotel with bars, steps from Michigan Avenue

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Exterior
Lobby
2 bars/lounges, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
The current price is NZ$260
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(192 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(80 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

citizenM Chicago Downtown

Downtown Chicago
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 4,202 reviews
The price is NZ$203
includes taxes & fees
3 Feb - 4 Feb
citizenM Chicago Downtown

About the area

Chicago

Hotel Riu Plaza Chicago places you in the centre of Chicago, steps from Michigan Avenue and within a short 5-minute stroll of State Street. Highlights at this hotel include 2 bars/lounges, a restaurant and free buffet breakfast. .The restaurant, Restaurante Desayuno, is open for breakfast. Skybar is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 4-property class Downtown Chicago hotel include Chicago Riverwalk and Millennium Park.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Northwestern Memorial Hospital - 2 min walk - 0.2 km
  • Water Tower Place - 6 min walk - 0.6 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Millennium Park - 13 min walk - 1.1 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 44 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Do-Rite Donuts & Chicken - ‬2 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Second Story Bar - ‬2 min walk
  • ‪Crushed By Giants Brewing Company - ‬3 min walk

About this property

Hotel Riu Plaza Chicago

Hotel with bars, steps from Michigan Avenue
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hotel Riu Plaza Chicago?

Hotel Riu Plaza Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Plaza Chicago?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Chicago on 9 Feb 2026 start from NZ$212.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Riu Plaza Chicago?

Yep, Hotel Riu Plaza Chicago is a short 11-minute walk from Ohio Street Beach.

What makes Hotel Riu Plaza Chicago a romantic place to stay?

Al fresco dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Plaza Chicago.

Is Hotel Riu Plaza Chicago family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Plaza Chicago is a hit with families.

Does Hotel Riu Plaza Chicago serve breakfast?

Sure does, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Riu Plaza Chicago?

No, Hotel Riu Plaza Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Plaza Chicago?

Yep, you can grab a meal at Hotel Riu Plaza Chicago's onsite restaurant.

What time are check-in & check-out at Hotel Riu Plaza Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Plaza Chicago?

No, pets are not allowed.

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2536 out of 3274 reviews
Rating 8 - Good. 443 out of 3274 reviews
Rating 6 - Okay. 154 out of 3274 reviews
Rating 4 - Poor. 77 out of 3274 reviews
Rating 2 - Terrible. 64 out of 3274 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto, Miramar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect! Rooftop bar was on point and friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Giselly Yosabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, the only negative thing I have to say is that I found it to be odd that there is no trash bags used in the trash cans in the rooms. Also, the bathroom has no vent for exhaust fan. Other than that, everything else was excellent, very clean facility, great breakfast selection.
Stayed 2 nights in Nov 2025

2/10 Terrible

Melinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Review for RIU Plaza Chicago Our stay at RIU Plaza Chicago was deeply disappointing due to repeated and alarming breaches of guest privacy and safety. Over the course of one night, hotel staff entered our room multiple times without knocking or authorization, including once while we were asleep and again just before checkout. We had already reported a broken thermostat and were told maintenance would not return until after checkout since we requested privacy, yet staff continued to enter. The experience left us feeling unsafe and violated. Even after reporting the issue to management before leaving, the situation was handled without urgency or accountability. I hope the hotel takes guest security and privacy more seriously in the future, as this kind of disregard is unacceptable in any hospitality setting.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
We got a room with a great view! The staff were all very pleasant and attentive.
Stayed 3 nights in Oct 2025

10/10 Excellent

sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super stay. Great location. Great roof top bar. Great staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lawonda

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was super friendly and helpful! Loved how they decorated the lobby for Halloween. Overall a great hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

LaDarcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying at the Riu Plaza was a great experience. Once I stepped out of my vehicle, I was helped with my bags without asking. The doors were opened, and I was greeted by all the staff with friendly smiles and hello’s. This was a 10 out of 10 type of experience for my wife and myself and we would definitely consider booking with you guys again.
Stayed 1 night in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Room clean, bed was kinda hard and breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the best hotels i have stayed at, the room was very clean, the staff was very attentive, and the location is perfect!
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Room was clean stocked with water. Breakfast was amazing. The guy who checked us in Francisco is amazing. He should get promoted to Manager. He was amazing. The the guy who handles the luggage Jonah he was amazing and so was the tall African guy. I forgot his name. He was also very amazing handling our luggage. The service was just amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana

Stayed 2 nights in Oct 2025

10/10 Excellent

Doris

Stayed 1 night in Oct 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here. Everything was top notch from the time I entered the lobby. The staff was welcoming and enthusiastic about you choosing to patronize their hotel. The check-in process was quick. The hotel’s rooms were very clean and had the latest amenities. Televisions had numerous channel options. The roof top bar was amazing for photo ops. It’s also in a very good location for site seeing & shopping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Extremely clean room. Overall Elegant accommodations.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2025

10/10 Excellent

Peyton

Stayed 1 night in Oct 2025

10/10 Excellent

Juanakee, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and fresh. We'll stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jalesa

Stayed 1 night in Oct 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahlam

Travelled with family
Liked: Amenities, property conditions & facilities
Cleaning
Stayed 2 nights in Oct 2025

6/10 Okay

Mason

Liked: Cleanliness, staff & service, amenities
Instructions for lights shower new concept from other hotels
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel, great breakfast & location. Highly recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely excellent! The room was spotless and stylish, but what really stood out was the rooftop — breathtaking views, great ambiance, and the perfect spot to unwind. The concierge team was phenomenal — attentive, knowledgeable, and made every recommendation feel personalized. From check-in to check-out, everything felt seamless and top-tier. Truly a 5-star experience worth repeating!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Best breakfast
Stayed 3 nights in Oct 2025