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Level Chicago - River North

4.0 star property
Hotel with a seasonal outdoor pool, 10-minute walk to State Street

Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Seasonal outdoor pool
Junior Room, 2 Bedrooms | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$334
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Chicago

Level Chicago - River North puts you in the heart of Chicago, within a 20-minute stroll of popular places like Michigan Avenue and Chicago Riverwalk. Highlights at this hotel include in-room kitchens, washers/dryers and free WiFi. .Enjoy the gym and seasonal outdoor swimming pool as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Downtown Chicago hotel include State Street and Chicago Theatre.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪The Hampton Social - ‬4 min walk

About this property

Level Chicago - River North

Hotel with a seasonal outdoor pool, 10-minute walk to State Street
Level Chicago - River North offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 99 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Level Chicago - River North offers 99 accommodations with washers/dryers and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

What is the cancellation policy at Level Chicago - River North?

Level Chicago - River North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Level Chicago - River North?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on 10 Feb 2026 start from NZ$293.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Level Chicago - River North?

Yep, Level Chicago - River North has a secured covered self car park with in/out privileges for USD 68.30 per night. A self car park is also available, for a fee.

Are there any beaches close to Level Chicago - River North?

The closest beach to Level Chicago - River North is Oak Street Beach (1.8 km).

Does Level Chicago - River North have a pool?

Level Chicago - River North has a seasonal outdoor pool. The pool is open from May 01 to September 30.

Is Level Chicago - River North family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Level Chicago - River North is a hit with families.

Is there a free airport shuttle available at Level Chicago - River North?

No, Level Chicago - River North does not offer an airport shuttle service.

What time are check-in & check-out at Level Chicago - River North?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Level Chicago - River North?

Cats and dogs are welcome at Level Chicago - River North, with dog exercise areas on offer.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 837 reviews
Rating 8 - Good. 111 out of 837 reviews
Rating 6 - Okay. 54 out of 837 reviews
Rating 4 - Poor. 27 out of 837 reviews
Rating 2 - Terrible. 28 out of 837 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos, Maywood

Stayed 2 nights in Nov 2025

10/10 Excellent

Adis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Hidden gem in chicago!
Stayed 1 night in Nov 2025

10/10 Excellent

Ozyan

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was helpful. The standout for us was the view from our higher floor room. The sunset was unbeatable!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Comfortable room. Great shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay. Very modern and spacious!
Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Level River North. After reading all the reviews I was a bit unsure, but everything went smooth. We had a nice 2 bed / 2 bath suite with full kitchen and good city views. Amenities were great, also some floorboards were loose (no big deal). The room was quiet and beds were super comfy. I loved the welcoming staff and the property overall. What I didn't like: creepy security screening process where you have to upload id and make a selfie before check it and provide cc details. Although I already provided my cc details during that screening, I was asked to provide another cc for the security deposit. Why can't you authorize the cc you already have though? Overall: great value for money, totally would stay at Level again. Great location close to downtown and Riverwalk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shalen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and staff friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Juliano

Stayed 2 nights in Oct 2025

10/10 Excellent

Itzeleani

Stayed 1 night in Oct 2025

10/10 Excellent

Sade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loveeeee it here! Amazing location and views, feels like home away from home. Absolute best pool in the city. Feels like a Miami resort! One of my favvvvv place to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Stayed 2 nights in Nov 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
I had a complementary upgrade and the room was clean and beautiful! Staff is always great!
Stayed 2 nights in Oct 2025

8/10 Good

Angelina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this place!! Clean, friendly and helpful. Loved that you could just text them for anything. Great location and beautiful with perfect city views.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing exoerience from check in to the upgraded room. What a beautiful rental. We will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Willis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Stayed 1 night in Sep 2025

10/10 Excellent

Kelsey

Stayed 1 night in Oct 2025

8/10 Good

Nakema

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Love the amenities!! Confort, the size and distribution of the room is amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

Luis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Room was very dirty, had to purchase cleaning supplies to clean floors, restrooms and wash all sheets. Would not book this location again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Stayed 4 nights in Jul 2025

10/10 Excellent

Raymond, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and seemed fairly new, nice staff and great location
Stayed 1 night in Oct 2025