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Level Chicago - River North

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Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillow-top beds, in-room safe, individually furnished
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$341
includes taxes & fees
25 May - 26 May

Explore the area

View map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, State Street
    ‪10 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
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4.6 out of 5, Wonderful, 1,315 reviews
The price is NZ$479
includes taxes & fees
25 May - 26 May
The Emily Hotel

About the area

Chicago

Enjoy the gym and seasonal outdoor swimming pool as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • State Street - 10 min walk - 0.9 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

WiFi is free in public spaces. Parking is available for a fee.

This 4-star hotel is smoke free.

  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
This individually furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. Additionally, rooms include washers/dryers and coffee/tea makers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1001 reviews
Rating 8 - Good. 129 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Brittany

Stayed 1 night in Feb 2026

10/10 Excellent

Tobias

Stayed 2 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 3 nights in Feb 2026

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities
I checked out a day before and I requested a refund. No one has refunded me yet. Might stay at the level was horrible. There was a fight in the next apartment next to me which caused me not to feel comfortable or safe and not to sleep the moment I woke up the next morning I checked out, but I will still charge for two days. I want a refund for both days this was super important nights for me and my fiancé. He was going to propose to me and this is what took place a very horrible night
Stayed 2 nights in Feb 2026

10/10 Excellent

Floyd

Stayed 2 nights in Dec 2025

10/10 Excellent

Destiny

Stayed 1 night in Feb 2026

10/10 Excellent

Savannah

Stayed 1 night in Feb 2026

10/10 Excellent

Aleekia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything , cleanliness , hospitality 10/10 5 stars
Stayed 1 night in Feb 2026

10/10 Excellent

Lizbeth

Stayed 1 night in Feb 2026

10/10 Excellent

alaina

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexus

Stayed 1 night in Jan 2026

10/10 Excellent

JerVelle

Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Stayed 1 night in Jan 2026

10/10 Excellent

Marija

Stayed 2 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Patrick D

The charge me for a tv that was broke already when I checked inside the room the day I checked out they charge me $400 dollars for damage room and I didn’t break nothing inside the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Gracie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Would come again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Adelina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay!! Affordable and has great amenities. Beautiful 'hotel' rooms that feel like condos. Such great views, and the front desk staff was incredible. Ericka particularly was very helpful. I will be planning to stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Patrick D

Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick D

Nice rooms great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Roman

Liked: Property conditions & facilities, room comfort
The Room Had Everything You Could Need . Great Service,and Ice In The Fridge .
Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new, everything inside the suite is new and exceptionally clean. It is very quiet and located very close to Miracle mile ( Michigan) street.
Stayed 6 nights in Dec 2025