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MainStay Suites Chicago Schaumburg

2.5 star property

Photo gallery for MainStay Suites Chicago Schaumburg

Lobby sitting area
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed, Non Smoking (One-Bedroom Sutie)
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$136
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Place, Spring Valley
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(70 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Schaumburg

At MainStay Suites Chicago Schaumburg you'll be within a 20-minute stroll of Woodfield Mall and AMC Streets Of Woodfield 20. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchenettes. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a computer station and barbecues. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Schaumburg hotel include Schaumburg Convention Center and Allstate Arena.

What's nearby

  • Woodfield Mall - 11 min walk - 1.0 km
  • AMC Streets Of Woodfield 20 - 18 min walk - 1.5 km
  • LEGOLAND® Discovery Center - 18 min walk - 1.5 km
  • Spring Valley - 2 min drive - 2.2 km
  • The Chicago Athenaeum - 4 min drive - 2.5 km

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Red Robin - ‬4 min drive

About this property

MainStay Suites Chicago Schaumburg

As a guest of MainStay Suites Chicago Schaumburg, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. MainStay Suites Chicago Schaumburg also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Schaumburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

What is the cancellation policy at MainStay Suites Chicago Schaumburg?

MainStay Suites Chicago Schaumburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Chicago Schaumburg?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Schaumburg on 29 Mar 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Chicago Schaumburg?

Yep, MainStay Suites Chicago Schaumburg has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at MainStay Suites Chicago Schaumburg?

No, MainStay Suites Chicago Schaumburg does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Schaumburg?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 337 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Saul

Good
Stayed 1 night in Dec 2025

4/10 Poor

Olubunmi

Stayed 1 night in Dec 2025

8/10 Good

Amorette

Staff was very courteous, just missing a table in the room.
Stayed 3 nights in Dec 2025

4/10 Poor

LaKeyvia

On Thursday, December 4th, 2025 I checked into room 115. While entering the room I could immediately smell smoke, like someone had been smoking inside that room. I tried to withstand it, but after about an hour or hour and a half my nostrils started to burn so I went to the front counter to inform James. He was kind enough to offer me another room. The next room we entered had the smoke smell as well so we went to room 112. Room 112 didn't have the smell of smoked, looked okay to stay in. Around 6pm while getting ready to shower, I noticed some ants on the floor. I didn't make a big deal because I got rid of them. On Friday, December 5th, 2025 around 3:15pm as I was sitting on the bed I heard the heating/cooling system on the wall make a disturbing sound and then there was a burning smell that followed. The heat had been working just fine beforehand. The room was set at 73 and went down to 71. I had ordered a small pizza and mozzarella triangles from Giordano's. I put the box with the rest of the pizza on the flattop stove.
Stayed 2 nights in Dec 2025

6/10 Okay

Minsu

Liked: Staff & service
Disliked: Cleanliness
The vents are full of mode
Stayed 10 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Washers and dryers reasonably priced. $2 & $2.25 respectively. Excellent for the price. Hot water could be hotter. Limited channels on television. Staff is very helpful.
Stayed 5 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
Staff, John was rude and unprofessional. He refused to let me check in after i was checked out for 5 days.
Stayed 4 nights in Oct 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Arik

Liked: Cleanliness
Awesome kitchenette, comfy bed, great bathroom
Stayed 7 nights in Nov 2025

4/10 Poor

Adekemi

Stayed 4 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
MOD John was rude and blocked me from checking in. His attitude was poor. John has no business being in his role.
Stayed 10 nights in Nov 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
John refused my entery. John cited the cities 28.day stay rules. I had checked out ! For 4.5 days, law says 2 days. John,.was.rude, unprofessional and NOT AN ADVOCATE of me !!!! His customer.!!.John does NOT belong in his role. His customer service is the worse ive ever experienced in the Hotels Business.
Cops and ambulance 🚑 at this Hotel, weekly, sometimes, daily.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great staff !! JJ, John, Kevin , Judy !! Cleaning staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Erwin

Stayed 1 night in Nov 2025

4/10 Poor

Kimberly

20 minute wait dur
Stayed 1 night in Nov 2025

10/10 Excellent

Isaac

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 8 nights in Oct 2025

2/10 Terrible

Ansel

Disliked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Kiara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for business for 7 days and never again. Everything
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchens are great, WiFi was weak
Stayed 14 nights in Oct 2025

2/10 Terrible

AQM Matiur

Disliked: Cleanliness, staff & service, property conditions & facilities
could not like it at all. Did not check in by seeing the condition of the lobby and hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a weird smell in the room all the time. We spotted few insects as soon as we entered the room. Overall this wasn't a pleasant experience.
Stayed 1 night in Oct 2025

2/10 Terrible

Dolor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at a MainStay hotel, and unfortunately, it will be our last. The level of service and cleanliness was appalling. Upon arrival, we found stained bedsheets, and when we called the front desk to request clean ones, the man who answered told us to bag them up and bring them down ourselves. That alone was unacceptable. We stayed for 5 days and noone stopped by our room a single day, even when requested. When we went to use the kitchen, we discovered there were no clean dishes in the cabinets . They were all in the dishwasher, still dirty from the previous guests. The nights were loud and restless due to ongoing construction noises. On our second morning, we noticed a horrible smell in the room. After looking around, we discovered an old bra and thong behind the bed. Absolutely disgusting. When I brought this up to the front desk again, the staff seemed indifferent and offered no apology or solution. Overall, this stay was unsanitary, noisy, and handled with zero care or professionalism. We are extremely disappointed and will not be returning
Stayed 5 nights in Oct 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, amenities
Once i walk in i noticed they only had realy small pillows would i of been better that had normal size bed pillows
Stayed 1 night in Oct 2025

2/10 Terrible

Kirk

Disliked: Cleanliness
The entire hallway stank from recent cooking efforts by the previous occupant or a neighbor. The parking lot is blanketed with goose droppings. Long term residents loiter about outdoors to smoke, while numerous cars in the lot have plastic over smashed windows. Overall, not an upbeat place to stay.
Stayed 2 nights in Sep 2025