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MainStay Suites Chicago Schaumburg

2.5 star property

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed, Non Smoking (One-Bedroom Sutie)
Exterior
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$153
includes taxes & fees
14 May - 15 May

Explore the area

View map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪13 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪19 min walk‬
  • Place, Spring Valley
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(71 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Schaumburg

At MainStay Suites Chicago Schaumburg you'll be within a 20-minute walk of Woodfield Mall and 1.7 km (1.1 mi) from Spring Valley. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchenettes. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a computer station and barbecues. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Schaumburg hotel include Schaumburg Convention Center and Allstate Arena.

What's nearby

  • Woodfield Mall - 13 min walk - 1.1 km
  • AMC Streets Of Woodfield 20 - 18 min walk - 1.5 km
  • LEGOLAND® Discovery Center - 19 min walk - 1.7 km
  • Spring Valley - 3 min drive - 1.4 km
  • FireZone - 4 min drive - 2.5 km

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

MainStay Suites Chicago Schaumburg

As a guest of MainStay Suites Chicago Schaumburg, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. MainStay Suites Chicago Schaumburg also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Schaumburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

What is the cancellation policy at MainStay Suites Chicago Schaumburg?

MainStay Suites Chicago Schaumburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Chicago Schaumburg?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Schaumburg on 14 May 2026 start from NZ$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Chicago Schaumburg?

Yep, MainStay Suites Chicago Schaumburg has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at MainStay Suites Chicago Schaumburg?

No, MainStay Suites Chicago Schaumburg does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Schaumburg?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 337 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 7 nights in Jan 2026

2/10 Terrible

TaShawn

Stayed 1 night in Jan 2026

10/10 Excellent

Azamat, Chicago

Stayed 7 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
great friendly staff
Stayed 14 nights in Jan 2026

6/10 Okay

William

Stayed 1 night in Jan 2026

10/10 Excellent

Xzavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

jaime

Stayed 5 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a dog in it when w e checked in moved rooms and that room was disgusting. Stains all over the furniture had to put sheets done to sit on couch. There was mold everywhere in the kitchen and bathroom. Ac didnt work. Manager did nothing...we were on 2nd floor our friends on 3rd and she had cructhes and elevator was broken. Completely disgusting will absolutely neber go back
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, great value
Stayed 14 nights in Dec 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was in nice condition. Just wish the beds were bigger and there was a second nightstand. Also, please get the elevator fixed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Sinethemba

Stayed 4 nights in Dec 2025

10/10 Excellent

Candace

Stayed 9 nights in Dec 2025

4/10 Poor

Saul

Good
Stayed 1 night in Dec 2025

4/10 Poor

Olubunmi

Stayed 1 night in Dec 2025

8/10 Good

Amorette

Staff was very courteous, just missing a table in the room.
Stayed 3 nights in Dec 2025

4/10 Poor

LaKeyvia

On Thursday, December 4th, 2025 I checked into room 115. While entering the room I could immediately smell smoke, like someone had been smoking inside that room. I tried to withstand it, but after about an hour or hour and a half my nostrils started to burn so I went to the front counter to inform James. He was kind enough to offer me another room. The next room we entered had the smoke smell as well so we went to room 112. Room 112 didn't have the smell of smoked, looked okay to stay in. Around 6pm while getting ready to shower, I noticed some ants on the floor. I didn't make a big deal because I got rid of them. On Friday, December 5th, 2025 around 3:15pm as I was sitting on the bed I heard the heating/cooling system on the wall make a disturbing sound and then there was a burning smell that followed. The heat had been working just fine beforehand. The room was set at 73 and went down to 71. I had ordered a small pizza and mozzarella triangles from Giordano's. I put the box with the rest of the pizza on the flattop stove.
Stayed 2 nights in Dec 2025

6/10 Okay

Minsu

Liked: Staff & service
Disliked: Cleanliness
The vents are full of mode
Stayed 10 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Washers and dryers reasonably priced. $2 & $2.25 respectively. Excellent for the price. Hot water could be hotter. Limited channels on television. Staff is very helpful.
Stayed 5 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
Staff, John was rude and unprofessional. He refused to let me check in after i was checked out for 5 days.
Stayed 4 nights in Oct 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Arik

Liked: Cleanliness
Awesome kitchenette, comfy bed, great bathroom
Stayed 7 nights in Nov 2025

4/10 Poor

Adekemi

Stayed 4 nights in Nov 2025

4/10 Poor

David

Liked: Cleanliness, amenities
MOD John was rude and blocked me from checking in. His attitude was poor. John has no business being in his role.
Stayed 10 nights in Nov 2025