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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

A rooftop terrace with a city skyline view, featuring a mix of modern and classic architecture, and several potted plants.
A modern urban street with high-rise buildings, including a prominent 'The Gwent' and 'Nordstrom' sign.
A modern hotel room with a green sofa, two round tables, a city view, and a chandelier.
A modern hotel lobby with a reception desk, seating area, staircase, and large windows.
A modern staircase with glass railings and pendant lighting.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$887
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
521 North Rush Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, and a potted plant.

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Grand Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the city through the windows.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a bench, a sofa, and a small table.

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a nightstand, a chair, a window with a city view, and a decorative wall mural.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern hotel room with a grey sofa, a dining table with chairs, and a chandelier.

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Terrace

A modern living room with a sofa, armchair, and a desk with a chair. A flat-screen TV is mounted on the wall, and a large window provides a view of the outdoors.

Junior Suite, 1 King Bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

A modern living room with a sofa, armchair, and a flat-screen TV.

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

A luxury stay in Chicago awaits you at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and Chicago Riverwalk within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Kostali, serves Mediterranean cuisine and is open for dinner. Upstairs at The Gwen is the hotel's own rooftop bar, serving drinks along with breakfast and dinner. 3388 square feet (315 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Downtown Chicago hotel include Grant Park and Millennium Park.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • State Street - 2 min walk - 0.2 km
  • Chicago Riverwalk - 3 min walk - 0.3 km
  • Millennium Park - 11 min walk - 1.0 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 45 min drive

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 14 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 24 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.74 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

What is the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of 28 Jul 2026, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on 21 Aug 2026 start from NZ$887, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has secured covered valet parking with in/out privileges for USD 79.00 per day.

Are there any beaches close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a short 13-minute walk from Ohio Street Beach.

What makes The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago a romantic place to stay?

Al fresco dining and romance packages, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1003 reviews
Rating 8 - Good. 124 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness
We were very pleased with The Gwen. Would definitely recommend!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from desk staff *Robert. Clean, upgraded room. The "rooftop" restaurant was fantastic as well. Close proximity to all of the wonderful shopping!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel on Michigan Avenue. Access to Nordstrom without leaving the building. Great views, food, very clean and smells amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mark Patrick

Liked: Cleanliness
Everything was fantastic. And beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laurette

Liked: Cleanliness, property conditions & facilities
Great location, quiet and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karna Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well connected and close to everything. Comfortable room. Would suggest that Tea/coffee machine should be included as standard in the room - it is available on request.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Chicago. Always an excellent stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all respects
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv did not work, water pressure and plumbing fixtures were terrible. Definitely not boutique status, hotel was dated, staff was crass, experience was awful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alicia K

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Yareni

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dianne

We rooms are always lovely and we had breakfast both mornings at your hotel. Meridith waited on us both days and she was excellent. Personable and welcoming.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dianne

Comfortable beds, lovely ambience and great location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anna

Liked: Amenities
Beautiful hotel, wonderful stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Macela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway. Beautiful hotel great service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms, nice location, really good restaurant and bar.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience, helpful staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal location, so many things within walking distance
Stayed 2 nights in May 2025