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Hotel Description

A family-friendly stay in Wheeling awaits you at The Westin Chicago North Shore. You'll be within a 15-minute walk of Chevy Chase Country Club and 1.8 km (1.1 mi) from Heritage Park. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

The restaurant, Saranellos, serves Italian cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 43994 square feet (4087 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:00 AM and 9:00 AM.

Within a 20-minute drive of this 4-star Wheeling hotel, attractions include Lake Michigan and Naval Base Great Lakes.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$250* Per night/room 30 Mar. - 31 Mar.

Westin, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Chicago North Shore ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Westin Chicago North Shore

Couples (1) Family (1)
2 out of 5
Very disappointing. The rooms and bathrooms need to be upgraded. We checked in very late and the receptionist was tired and not happy we had booked through a “third party”. She insisted we had paid for our stay and kept arguing with me when I said it hadn’t been prepaid. Naturally when we checked out we paid it then! But the worst experience was on our 2nd day - we left the hotel at 9am and returned at 9pm. Our room had not been serviced - bed unmade, wet towels etc still on the floor. We called reception who told us we had requested a “green day”. No we had not. And anyway why was the bed unmade?? The housekeeper who attended was most apologetic. We have never had this happen in all our years of travelling!! We were offered no compensation for this very poor service. One has to wonder if any one else has experienced this happening!

Posted by , from Sydney on 4 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by TimOhrnGM

Dear EM, Thank you for taking the time to share your valuable feedback. We are sorry that your experience did not live up to your expectations. Your feedback has been shared with the appropriate departments in order to improve our services and guest experiences. I am excited to share that there will be a renovation of our guest rooms and Heavenly mattresses next year and I hope to welcome you back the future, the next time your travels bring you to Wheeling. Thank you again for you valuable feedback. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

About the The Westin Chicago North Shore

Location 601 N Milwaukee Ave, Wheeling, IL 60090

Property Features

The Westin Chicago North Shore offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 43994 square feet (4087 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Chicago North Shore. Self parking is free. This 4-star Wheeling hotel is smoke free.

  • 412 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 43994 sq ft of conference space
  • 4087 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wheeling Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

The Westin Chicago North Shore offers 412 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:00 AM.

Saranellos - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10–15 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Chicago North Shore
  • Westin North Chicago
  • Westin Shore
  • Westin Shore Hotel
  • Westin Shore Hotel North Chicago
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Chicago North Shore Hotel Wheeling
  • Westin Chicago North Shore Hotel
  • Westin Chicago North Shore Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • The Westin Chicago North Shore Hotel
  • The Westin Chicago North Shore Wheeling
  • Westin Chicago North Shore Hotel Wheeling
  • The Westin Chicago North Shore Hotel Wheeling

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.